Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by Bob from Alabama

Excellent

Posted Apr 30, 2014 on Hotels.com
Excellent location, parking was easy with a trailer and all the employees were very nice and accommodating. Very quiet and convenient to everything. We were off road riders so everything we needed was right in the immediate area and the off road park was only a 15-20 min. drive.
3 out of 5
Recommended
for Business Travelers
by Mark Jordan from Oak Ridge, TN

Not Good x 10

Posted Apr 29, 2014 on Hotels.com
I understand overbooking, but this was incredible!! I checked in, took my bags to room & ran an errand. Came back and a man was opening the door to my room. My key had already been over ridden. Lvg to check out 3 days later, head of housekeeping said the same happened the previous day to my room!! Fortunately, she over rode the cleaning crew. Thanks for good management! Front desk on the way out said "that's crazy". I was stunned, but with the response knew there was no point to pursue the matter. Don't know if this is a management or owner issue, but completely unacceptable !
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Cris from Chicago, IL

Posted Dec 11, 2013
Pros: Exceptionally clean hotel. Staff was pleasant. Id would definitely stay here again.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2013 on Hotels.com
5 out of 5
Recommended
for Families
by Charles Carter from CO

Visit family

Posted Nov 19, 2013 on Hotels.com
We were pleasantly surprised at how clean our room was and the service which we received. It was only 12 minutes drive from our family which was very nice. The breakfast was always plentiful and hot, a nice way to start the morning. The provision of facial cleaners etc was an extra bonus. . Plenty of towels, etc. We will stay again next year.
1 out of 5
Recommended
by A verified traveler

Don't stay book somewhere else

Posted Nov 12, 2013 on Hotels.com
Did not provide us with either of the rooms we booked and paid for
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2013
5 out of 5
Recommended
for Families
by Jayne W from Hendersonville NC

Location! Location! Location!

Posted Oct 28, 2013 on Hotels.com
This is the best located hotel in Oakridge. Outback Steakhouse immediately in front, this hotel is far enough back to be very quite. Kroger Grocery Store and Kmart next door. Other restaurants and Walmart across the highway All easy walking!! The rooms are very clean and nicely appointed. The staff is extra nice. Full breakfast bar is a nice change from just cereal and pastry. This is our second stay. We go off-roading at nearby Wind Rock Park in Oliver Springs just a few miles down the road. Parking at the hotel is plentiful and well-lit.
4 out of 5
Recommended
by Paul

This traveler left a rating score only Posted Oct 24, 2013 on Hotels.com