Reception

Reviews of Bay Bridge Inn

2 out of 5
Bay Bridge Inn
683 West MacArthur Boulevard, Oakland, CA

Reviews

7.0

Good

Rating 10 - Excellent. 116 out of 549 reviews" "
Rating 8 - Good. 175 out of 549 reviews" "
Rating 6 - Okay. 137 out of 549 reviews" "
Rating 4 - Poor. 61 out of 549 reviews" "
Rating 2 - Terrible. 60 out of 549 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jory

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for a pre flight overnight stay
I stayed here with not high expectations. I only needed a bed for a few hours of sleep before a predawn departure, and a warm shower. The bed was quite hard, but the sheets appeared clean (unsure about the bed spread). The shower stall looks new and there appear to have been other recent upgrades too. Although this room is a non smoking room now, the strong stench of stale smoke still lingers.
Stayed 1 night in Nov 2023

2/10 Terrible

Huy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The WORST customer service and the level of stupidity of the receptionist/owner was way beyond anything. Room was disgusting with blood, pus stains on the bed and floor. Shower, sink, bathtub all got molded and disgustingly stink. Alert: BED BUGSSS! The room smells like someone’s been dead in there, filthy!!! DO NOT come here at all cost!!!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Ronny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Aug 2023

10/10 Excellent

Aurelian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Marcos

Liked: Staff & service
Disliked: Cleanliness
Everything was fine for what youre paying for but the room smelled like cigarettes even though it was a non smoking room
Stayed 2 nights in Jul 2023

4/10 Poor

Arash

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Decent motel and a fair price, but the Internet was not working during my stay and that was very inconvenient for me.
Stayed 2 nights in Jul 2023

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice :)
Stayed 4 nights in Jun 2023
Response from Kevin on Jul 6, 2023
thank you for staying with us hope to c u again.

2/10 Terrible

Thomas

Stayed 1 night in Jun 2023

8/10 Good

andrew

Stayed 1 night in Jun 2023
Response from Kevin on Jul 6, 2023
thank you for staying with us hope to c u again.

2/10 Terrible

Danny

Business traveler
Disliked: Staff & service
Was turned away at the front desk for not having a credit card instead of my debt card. Was told it was written in their policy yet found no evidence of this on the Expedia website. Was then rudely asked to leave the parking lot as I was searching for alternative lodging. Would NEVER suggest this place.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place at a decent rate!!!
Great value stay, would stay again anytime.
Stayed 1 night in Apr 2023

2/10 Terrible

Rose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t plan on resting
Don’t stay here on Saturday night if you want to sleep. The hotel itself and service was nice but unfortunately they have residential neighbors that blast music from 5pm-12am. Ear plugs won’t help and I’m on the deaf side. This has happened twice in the last 3 weeks. Won’t be staying here again
Stayed 1 night in Dec 2022

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Tsholofelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from kevin on Dec 3, 2022
thank you for staying with us hope to see u again.

8/10 Good

John

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, downtown, no place for the dog to go. Felt like a dangerous neighborhood at night. Accomodations fine, appliances unplugged. Common in Ca? Slept fine for one night.
Stayed 1 night in Sep 2022

10/10 Excellent

Dennis

Stayed 4 nights in Aug 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Amtrak, minimalist old motel well kept, no amenities, ok there's a cooler and TV, big shower. neighborhood of iron fenced properties, no stores or restaurants, just a row of motels from when Macarthur was the highway in Oakland CA. good budget choice.
Stayed 1 night in Jul 2022
Response from Kevin on Aug 12, 2022
Thank you for staying with us hope 2 c u again.

6/10 Okay

Micah

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything about my stay was good, except that the "non-smoking" room that I was given had a strong smell of tobacco smoke, as well as in the bathroom. After leaving & checking out I realized later that everything I had in the room (clothes, backpack, towel, etc.) smelled of tobacco smoke which was definitely displeasing while I was there and after I left.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surprise choice!
VERY clean, neat, simple (small but just fine for me) room. Everything I needed for an impromptu one night stay. Very nice folks.
Stayed 1 night in Jun 2022
Response from Kevin on Aug 12, 2022
Thank you for staying with us hope 2 c u again.

10/10 Excellent

Yulissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it was a reasonable price and had the basics that we needed, fridge, microwave, and storage for belongings
Stayed 1 night in Jun 2022
Response from Kevin on Aug 12, 2022
Thank you for staying with us hope 2 c u again.

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Cons: - A slight foul smell in the room, which could have been vented if the windows were always left open during the day. - A slight but permanent huming noise from the nearby freeway which can be more or less intense depending on the room. Pros: - Very convenient location close to the MacArthur BART station.
Stayed 1 night in May 2022

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

tianling

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was a decent price and the staff was nice to me. the rooms were more than adequate for what i needed. the only complaint I had was the area around the place was a little sketchy, mostly it was just people in the neighborhood arguing.
Stayed 1 night in May 2022

8/10 Good

Atsuko

Traveled with partner
Liked: Cleanliness, staff & service
The room is clean.
Stayed 1 night in May 2022

2/10 Terrible

Jamal

Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Maximillien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
A very nice stay close to bridge and a safe area in Oakland.
Stayed 1 night in Jan 2022

8/10 Good

Mirca De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Ryan

I love the property although I've never stayed there I didn't stay there at all they said they didn't take my credit card and I just want to know if you guys ran it and you guys got paid in the dates got mixed up I don't know but I want my money back... If it came out of my account
Stayed 1 night in Jan 2022

8/10 Good

MIRI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable & Comfortable
I was pleasantly surprised , location was great.. quiet surroundings, Appealing to ones Eye & Affordable. The staff were Friendly & Accommodating. I was in town for a Funeral & needed a place to lay my head. I had driven 5 hours & needed rest. & It was perfect . I will definately stay there again if ever in the area. Only thing is I left my favorite pillow behind 😭
Stayed 1 night in Jan 2022

8/10 Good

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing but area was iffy
Stayed 3 nights in Jan 2022

10/10 Excellent

Majenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall enjoyable stay!
We had a really good stay at this place! Esp for a last minute search and weekend trip to the Bay Area from LA. The bed, shelves, dressers, TV, and decor were nice, placed well, and comfortable in the room. Very useful to have a microwave and refrigerator available in the room. The space was plenty for two adults. The bathroom seemed renovated with a new shower that was also enjoyable. Everything was real clean and, although not needed, they even replaced the towels for the second night we stayed. It felt private to be on the second floor but being closest to the street got a little noisy but didn’t really bother us. Plenty of free parking included with the room, which was also safe. Yes, a few blocks around are not the best so keep in mind and avoid especially if you’re on foot and/or at night. Location is excellent for easily driving to various other points of interest (most 10-15mins away) however. The customer service for checking in was good, clear, and efficient. The inn didn’t seem too busy overall (maybe low season) and other guests staying were cordial. Great experience and would definitely recommend!
Stayed 2 nights in Nov 2021

4/10 Poor

Anthony Silva Systems

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Disgustingly nasty room. Ewww. So gross. Really rude tenants that come and go all night long bumping their car speakers. I can say that the peron at the desk was nice. Im also glad i was able to park directly in front of my room, because that is one shady neighborhood. I dont recommend this hotel at all.
Stayed 1 night in Nov 2021

2/10 Terrible

Haleh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a terrible smell. Sheet had hair in it so they didn’t change from the prior person. Bathroom wall was moldy all over and carpet had big stains. Towels were very worn out. The area is very unsafe. I usually don’t write reviews but this place even though is cheap it doesn’t worth a penny.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Though an older facility, it is well-maintained. The room was clean with a comfortable bed and updated bathroom. The service was friendly and great. The free parking was incredibly convenient -- a one minute walk to any room. The only room for improvement is the shower water pressure (though there was always hot water).
Stayed 2 nights in Oct 2021
Response from kevin on Oct 5, 2021
thank you so much for staying with us hope 2 c u again.

8/10 Good

Robert, Morgan Hill

Business traveler
Liked: Cleanliness, staff & service
Very good for the price
Stayed 1 night in Sep 2021
Response from kevin on Oct 5, 2021
thank you so much for staying with us hope 2 c u again.

2/10 Terrible

Elbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I wouldn't recommend that place of staying to no one. They are very racist they allow who they want to stay there I was denied because I had an debit card instead of a major credit card but several people whom I watched that the hotel owners or employees new were allowed to use a debit card some were even allowed to stay with just a nod of the head when I begin to express what I saw the employee or owner begin to get loud and try and make a scene like I was not complying with what he were saying
Stayed 1 night in Aug 2021

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

brian

Liked: Staff & service, amenities, property conditions & facilities
room nice...bed hard as concrete.
Stayed 1 night in Aug 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean!
Cleanest building in the area for sure. Super easy access to highways in the area.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
They do not accept credit cards from credit union or credits cards issued by certain businesses even they have VISA logo. The staff calling me stupid.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Is not in the best neighborhood. But it has basic amenities like fridge, tv, and microwave. Is close to downtown and the freeway to San Francisco.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay if you want an easy and clean place to sleep and shower. It's perfect for quick stays near the city and near fun parks to explore. The staff are nice and accommodating. Clean rooms and awesome renovated bathrooms!
Stayed 3 nights in Jul 2021

2/10 Terrible

Adam

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2021
Response from kevin on Jun 1, 2021
thank you so much for staying with us hope 2 c u again.

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from kevin on May 23, 2021
thank you so much for staying with us hope to c u again.