Lobby

Reviews of Ramada by Wyndham Oakland Downtown City Center

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 225 out of 1007 reviews" "
Rating 8 - Good. 328 out of 1007 reviews" "
Rating 6 - Okay. 228 out of 1007 reviews" "
Rating 4 - Poor. 123 out of 1007 reviews" "
Rating 2 - Terrible. 103 out of 1007 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and helpful with information about the area. I would stay there again!
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, amenities
The staff was awesome. Anything i asked for, they were prompt with service. There was plenty out outlets to plug in my equipment. They had free breakfast. Cut off time was at 930am. However, i never stay at a place where the appliances were unplugged. I had to request them to plug the TV back in because i was to short to reach it. The bed was extra firm. It was uncomfortable to me. I also had to pay for parking wh8ch was 10 dollars. They had a fenced area next to the hotel. On expedia site they said it was free. The surrounding of the hotel was dirty and run down.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

6/10 Okay

Elray

Stayed 3 nights in Feb 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

8/10 Good

LaCynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from front desk team on Mar 25, 2024
thank you

8/10 Good

LaCynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with my stay. The only thing that I didn’t care for was the height of the toilet. I am experiencing bad knee pain and the lowness of the toilet did not benefit me. I struggled a bit but got through it. I may have not expressed that concern when finding a room.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 25, 2024
thank you

10/10 Excellent

Romeo, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
I just feel comfortable in the area
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

4/10 Poor

Stephanie, Salem

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were attracted by the cost of the location which explains the stay. We were originally impressed because the room is a little small but it was clean and we thought we got a deal. They did have quality hand soap, shampoo and conditioner on a pump in the shower, but the water pressure was low and often not hot. Most of the time, the water was barely warm after letting it run for minutes to try to get it hot. The A/C in the room was loud, and was dripping water into the walls. They did not have any ice throughout my 4 day stay here and also no forks to eat the waffle you can make for breakfast. The parking was ok, they allow you to pay for parking but it is at your own risk. I did not have any damage or fear of damage of my car though. Another thing was the bathroom floor was warped and slanted toward the sink. I visit the Bay Area often and this location will not be on my return list unless they have major improvements.
Stayed 4 nights in Feb 2024
Response from front desk team on Mar 25, 2024
thank you

10/10 Excellent

Alex

Stayed 1 night in Feb 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from out of town the transition was very easy
Stayed 3 nights in Feb 2024
Response from front desk team on Mar 25, 2024
thank you

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Feb 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

10/10 Excellent

Diquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it here they really nice and take care of you
Response from front desk team on Mar 25, 2024
Thank you

8/10 Good

Susan

Business traveler
Very kind and attentive staff, all facilities are adequate and just what I needed for my stay in Oakland.
Stayed 3 nights in Feb 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, amenities
I liked that it was clean. I didn't like that their was no heat, no ice, and that people were breaking car windows in the parking lot
Stayed 3 nights in Feb 2024
Response from Front Desk Team on Mar 25, 2024
Thank you

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Feb 2024
Response from Front Desk Team on Feb 5, 2024
Thank you

4/10 Poor

Terry

I rented a double which they didn’t have upon arrival the front desk clerk tried to make me believe that a double was two single beds pushed together and that is what I paid for that’s why I only had a single bed so if I needed two beds I had to pay more money I understand the importance of upsale but not at the point of lying to the customer.I explained that I wanted to talk to the manager she eventually agreed to give me two rooms single bed to compensate for the inconvenience but again I was at the front desk and another customer had paid for a double bed and they didn’t have so they charged him for a upgrade for a single so I have this is a regular practice of the hotel.
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Feb 5, 2024
Terry, I thought we handled this well. Sorry for not being up to your standards.

2/10 Terrible

mark, santa Cruz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Feb 5, 2024
What happened?

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe friendly
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 7, 2024
Thank you Maria!

4/10 Poor

Jordan

Disliked: Cleanliness, property conditions & facilities
I’ve stayed here before. It’s always been a no frills spot. I work near here so it’s convenient when i don’t wanna go all the way home and have work early. This time they put me on the 7th floor. It guess that’s the floor where people are living. Trash all over the halls. Food containers and overflowing trash cans. I. Was just waiting for a rat to pop out. They people living there are also inconsiderate. They are loud, obnoxious, and not clean. It was a horrible experience this time. Also it’s downtown Oakland and the parking lot isn’t closed so your car can definitely get broken into in the parking lot.
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 5, 2024
Thanks Jordan

10/10 Excellent

Simon

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Front Desk Team on Feb 5, 2024
Thank you

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Overall the property is right at the line for needing a modernization. Looking at the property in totality many of the rooms plantation blinds are broken, but not in a way that reflects not being kept up. In the next 1-2 years the management should consider a refresh update just to stay current in the business. The property staff is excellent and the breakfast offering is extremely good. No issues at this property overall.
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Feb 5, 2024
Thank you so much for your feedback.

8/10 Good

Trinidad

Traveled with partner
Liked: Cleanliness, staff & service
Overall OK for one night conveniently located in downtown Oakland. Disappointing that ice machine was broken and no parking available, except street parking
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 5, 2024
Apologies over ice machine but thank you for your feedback.

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I need copy’s of all my stay at Ramada for my work is there anyway you could send me of all receipts send to my address 1725 w Benjamin holt dr Stockton ca 95207. Thx
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
I don't know who you are? Not able to send anything.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is cheap, but the lot is not secured so you are still taking a risk in the end, but you aren’t on the street at least. Included breakfast is sufficient. You can make your own waffles, choose a variety of beverages, and can heat up a breakfast burrito among other things. The hotel was clean and the room was comfortable to sleep in. I originally chose this stay for the cheaper parking. I was very happy with my choice in the end to stay here. A more reasonable stay and fairly priced.
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Feb 5, 2024
Thank you

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 5, 2024
Thank you

2/10 Terrible

Juan

Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
What Happened ?

4/10 Poor

Icee

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
It could be as simple as the location alot of questionable characters and people near the premises
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

6/10 Okay

Maria

Traveled with partner
Ok
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

2/10 Terrible

Robert, Emeryville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just nasty
Stayed 2 nights in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

2/10 Terrible

Amanuel

Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

10/10 Excellent

Diquan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love they beds I will come again
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you very much for your feedback.

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They never did the bed.
Stayed 6 nights in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Request room to be cleaned at front desk.

2/10 Terrible

Terrell

Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
Thank you Victor.

2/10 Terrible

Isiaah

Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 5, 2024
thank you

8/10 Good

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk Team on Dec 14, 2023
THANK YOU

6/10 Okay

Maria

Liked: Staff & service
Tv don’t work. And bathroom don’t flush
Stayed 1 night in Dec 2023
Response from Front Desk Team on Dec 14, 2023
I do hope you called front desk to arrange a room move?

10/10 Excellent

Jose

Liked: Cleanliness
Response from Front Desk Team on Feb 7, 2024
Thank you Jose!

4/10 Poor

Dave

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No food delivery so no breakfast. No one cared
Response from Maria on Feb 7, 2024
I'm not sure I understand.

8/10 Good

NEVARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Team on Dec 14, 2023
THANK YOU

6/10 Okay

Manolo

Stayed 2 nights in Nov 2023
Response from Front Desk Team on Feb 5, 2024
Thank you

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 30, 2023
Thank you

2/10 Terrible

Kelly

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 30, 2023
Thank you

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ramada is in the heart of the downtown district just 2 blocks from the City Center and BART station. My room was small but very clean, updated and well appointed with a nice fridge, microwave, coffee maker, closet and ironing board, desk and TV. The bathroom was large and nice and had a nice architectural sink and hair dryer and outlets and large counter top.
Stayed 4 nights in Nov 2023
Response from Front Desk Team on Nov 27, 2023
Thank you

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Oakland
Great location...near numerous places to eat and visit, including the Fox Theater. Room was small but well worth the price. No frills-but great location and cozy room
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 30, 2023
Thank you

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2023
Response from Front Desk Team on Nov 27, 2023
Thank you