Ratings based on 724 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Pros: Very polite and professional staff. Clean rooms, comfortable beds, microwave and refrigerator in room
Cons: nothing I can think of
Location: Great location. Located right down the street from my event.
Great experience. Hotel was right down the street from my event.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Nice hotel and good continental breakfast

Posted Apr 15, 2015
Very clean and nice staff. I also like the breakfast, very organized.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Decent night sleep

Posted Apr 15, 2015
Good place if you just need a place to sleep. This is not a place to vacation in. The hotel is a 30 minute drive from San Fran with no traffic. This turns into an hour and a half during rush hour (6-10 am & 5-7 pm).
2 out of 5
by A verified traveler

Closet to Oakland Airport

Posted Apr 13, 2015
Pros: clean
Cons: wifi and bigger area for breakfast
Location: 30 minutes into the city to see the sights
Very clean rooms, breakfast was nice. The WiFi was horrible. There is no pool and only a tiny gross hot tub
3 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

very clean. but noisy

Posted Apr 12, 2015
Pros: very clean, nice staff
Cons: noise reduction
Location: very close to airport ( with a car)
room was very clean, and big enough, but very noisy , due to the location ( very close to a big road) but mainly due to internal noises (insulation from the corridor, very noisy ventilation, even if we switched off the heating system, was coming from the bathroom venting system probably).
5 out of 5
Recommended
for Couples
by A verified travelerfrom MA.

Great stay

Posted Apr 8, 2015
Pros: breakfast included
Location: Oakland A's ballpark within walking distance and Jack London 5 miles away
The room was very clean and comfortable. Good breakfast and friendly staff
5 out of 5
Recommended
for Families
by A verified travelerfrom tijuana

muy comodo, limpio y bien ubicado

Posted Apr 6, 2015
Pros: todo
Cons: los baños
realmente solo ibamos a pasr la noche ya que andabamos paseando todo el dia pero por lo que pude observar las habitaciones muy limpias, las camas confortables, y muy buena atencion por parte del personal de administracion y recepcion, los alimentos sabrosos y el comedor limpio y en buen estado
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern California

It is very convenient to the airport

Posted Mar 30, 2015
Pros: We liked the location, the free parking and the breakfast in the morning.
We were looking for a room near the airport and this place was very convenient. The room was very adequate and good parking. Breakfast in the morning was fine. We would stay there again.
3 out of 5
by A verified travelerfrom San Bernardino, CA

Tech sucks.

Posted Mar 28, 2015
Pros: The marble bathroom was pretty
Cons: The toilet was dirty. Someone needs a refresher course on how to use a toilet brush.
Location: The location rt next to the freeway was awesome and it was helpful that there was a couple of restaurants nearby
When I got to the hotel to check in, the system was down so I had to write my credit card info on a piece of paper. Not cool. then they gave me keys to a room that was already occupied so I had to go back downstairs to the front desk. I had just driven 7hrs to get there and it was around 12am when I was having to deal with this. I was already tired and just wanted to go to sleep,
4 out of 5
Recommended
for Everyone
by A verified traveler

clean, quiet, close to airport

Posted Mar 25, 2015
We were close to a BART station so we used BART and MUNI to get to San Francisco (Chinatown, Pier 39) and back without a problem. The shuttle to Oakland airport was very convenient. The room was clean, quiet and very pleasant.