Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2014
Hotel was very nice and close to freeway to get to San Francisco. Staff was friendly and hotel and rooms were very clean. The beds were also very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Convenient, comfortable hotel

Posted Aug 20, 2014
Location: Bay Street Mall: Banana Republic, Gap, Old Navy and other desirable stores. Good eats: P.F. Chang's, BJ's. Easy cab ride to Berkeley Greek Theater.
We wanted a comfortable hotel to use as a base for our visit to Emeryville. The hotel has a pleasing exterior and is easily accessible to the freeway, as well as to shopping, restaurants, etc. The staff were pleasant and helpful and responded to all of our requests. Would definitely stay at this property again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Nice area, good hotel close to many shops and restaurant . The view of the bridge and water from the room was fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
I would say the only negatives would be the uncomfortable, way too soft beds, and the gentleman that checked us in wasn't too welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient location with restaurants and shopping

Posted Aug 12, 2014
Pros: Location and facilities
Cons: Restaurant policies
Location: Brand name shops and food varieties nearby.
restaurant policies not clear and confusing for prepaid breakfast guests !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
Stay was comfortable. We did not have microwave in the room and it was not included as available amenities however when asked hotel staff delivered a microwave to the room. The room was clean and need. Overall it was very good stay
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Jul 25, 2014
Overall ok . The positives clean rooms, close to shopping and restaurants. The staff was friendly. It has an indoor pool and jacuzzi. The negative the rooms are outdated.
Comment from Hotel Management
Jul 28, 2014 by Jeff, Hotel Management
Thank you for staying at our hotel and for the compliments on the hotel’s cleanliness and the friendly staff. I also see that you found the room décor to be outdated. Please know that we are in the early planning stages for a complete renovation of our guest rooms. It is still too soon to be certain, but we hope to complete the project within 9-12 months. Should you return to Emeryville, we hope you’ll stay with us again, so you can enjoy our warm and welcoming atmosphere. Thank you again for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Can't beat the location!

Posted Jul 23, 2014
Truly convenient to all the shops in Emeryville as well as BART. Using the free Emerygoround Shuttle to get to BART MacArthur StAtion we were at the Embarcadero Station in SF in 22 minutes and didn't have to hassle with the car. Take the California Streetcar from Embarcadero and you are at Chinatown in 3 minutes. Having Hertz there for car rental at the hotel: also a plus. Downsides: bed was way too soft, the sofa sleeper needs replacing, and not near enough safe boxes to meet demand. Still, we would recommend this to all and would def stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Amtrak Station in Emoryville

Posted Jul 23, 2014
Comfortable convenient large room with view of San Francisco
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson,Arizona

Nice hotel. Convenient to food and shopping.

Posted Jul 22, 2014
Pros: See above.
Cons: We did not have a refrigerator or microwave. That would have been nice to keep our drinks cold.
Location: AMC movie theater, shopping, restaraunts within walking distance.
The hotel was very nice. We had a room facing the bay. The view was beautiful especially at sunset. There is shopping, restaraunts and an AMC movie theater within walking distance of the hotel. Breakfast at the hotel was very good. Computers were available along with a printer to print your boarding pass. The pool, hot tub and exercise equipment were all great. The bed was extremely comfortable. The location was conveniently located near the freeway but you did not hear traffic noise. All of the staff were friendly and helpful. We will definitely stay there again the next time we visit our friend in the San Francisco area.