Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern Cakifornia

Good Value

Posted Jan 22, 2015
Pros: Location qnd price.
Cons: Additional help in the restaurant.
Location: Great Lake movie theater, Jack London Square and don't miss Ole's Waffle shop in Alameda 5 minutes away.
The hotel was conveniently located for the airport, downtown Oakland and surrounding areas. The hotel has been remodeled but it isn't quite up to the same level as newer Courtyards. The staff was very helpful and exceeded expectations. The price was right and the house-cleaning crew was great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom IN

Perfect spot for flying out of Oakland Airport.

Posted Jan 21, 2015
Pros: We were extremely satisfied with our total experience at Courtyard!
Cons: Fresh apples were in the lobby...only improvement I could mention is warm chocolate cookies, but then I would have wanted to stay a couple more days!
Location: Plenty of restaurants in the nearby vicinity. Also shopping options within a mile.
This was a perfect ending for our last night in CA before flying home on Southwest Airlines from Oakland. We had to return a car the night before flying & the hotel had a shuttle ready & waiting to pick us up. There was a designated computer in the lobby just for printing out our boarding passes & an early morning shuttle to the airport. In addition to all that, the room was clean, comfortable, & the staff was very friendly & helpful in every way!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to the OAK.

Posted Jan 15, 2015
nice hotel staff and commute shuttle to the OAK. We got 2 queen beds which is good for 4 people to stay and there are some fastfood near the hotel. For people with vehicle you have to pay to park in their parking lot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and Staff

Posted Jan 6, 2015
I was very pleased with the staff. The guy was very professional and informative when he helped us out at the hotel lobby. I felt like tipping him because he showed gratitude and was very welcoming. The room was very clean and neat. It was very quiet too. The only thing I probably should have told them that I prefer the second or third floor. Just afraid people might breaks through the glass on the first floor, but overall it was a very nice hotel and it was close to walmart within walking distance. I didn't mind the $8 charge for the cars, it was $8 charge for two cars =), good deal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Overall it felt great and safe. Didn't hear outside the room. Staff was amazing and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Best bed ever

Posted Dec 29, 2014
Cons: Shuttle could run more often
Great bed - staff great - super fast check in - Will use again
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room

Posted Dec 24, 2014
Went to the Raiders vs. Bills Game. This hotel was convenientfor shoppingand entertainment. The room itself was nice, but it was small. After seeing the pictures on the website i thought the room would be more spacious. The only problem I had was the television kept shutting off. I would recommend this hotel to friends and family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Airport

Posted Dec 10, 2014
Clean, easy, friendly and convenient. Nice cafe with breakfast, lunch and dinner options. Staff was great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu, HI

Close and convenient to Oakland Airport

Posted Nov 26, 2014
Pros: Everything!
Cons: Nothing
Location: Easy access to other restaurants and the airport.
Stayed just a night to travel out of town. Hotel was great. Food was good. But the best part was the staff from checkin to the bar/bistro staff to the shuttle. Everyone was great. We booked the shuttle the next morning and because we had so many bags we couldn't fit in with the other guest. The Driver said no problem, can you wait ten minutes, I said sure. He dropped off the other passengers, came back and drove us straight to the terminal! Still plenty of time to spare. Great guy. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Wonderful experience !

Posted Nov 25, 2014
Pros: The cleanliness, quietness, comfort, and fact that things were not must, worn looking. Staff was gracious and very accommodating.
Cons: Perhaps a few more regular height tables instead of the higher bar height tables and appetizers for happy hour.
Location: The Hotel Shuttle gave good access to the Oc Coluseuim for sporting events and to the Bart to get to Jack London Square, the Bay, and to San Francis
Everyone one of the staff was friendly,courteous, helpful, and the hotel was nice. The was fresh water with either lemons or strawberries in the lobby for guests everyday and a large fruit bowl that was never empty. The entire hotel smelled clean and nice, not deodorized or musty. The bed was comfortable, the halls and rooms quiet for such a busy place. Housekeeping went about the job efficiently and quickly, hardly saw them but the room was immaculate. All staff was ready to handle any need or question, which was great for tourists. The shuttle provided great service with the most efficiency, and helpful directions, recommendations. Reception desk staff were prompt, courteous, friendly, and very engaging to talk with about their city and it's attractions. The hotel manager deserves a big hand for assembling such a wonderful group of people to work with in running this hotel.