Ratings based on 1,292 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
90% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
I loved the service and enjoy a long stay in hotel.
2 out of 5
by A verified traveler

Shabby

Posted Apr 16, 2015
Pros: The front desk staff were very nice. The shuttle to airport was on time with a clean vehicle and pleasant driver.
Cons: The whole place needs to be refurbished.
The furnishings were old and shabby. The stuffed chair looked so dirty that neither my husband nor I would set in it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

location was good for where I had t go

Posted Apr 13, 2015
Pros: see above
Cons: I would offer Danish's in breakfast area
Location: was doing business in heyward and san lendro
workers were very good help me out with any thing I needed Room was always clean when I came back
3 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

2day stay

Posted Apr 12, 2015
Pros: If going to a baseball game this is very close. Walking distance to several eateries. Staff was very courteous & helpful!
Cons: Rooms. They are very dated. Beds, bedspreads (very old), draperies,sheers would help to allow some sun in without opening up drapes.
Location: Location a bit intimidating. Not in the best part of town. Really only thing to do would be to attend Baseball game (Giants).
Stay wash OK. for a day or two. Staff was great! Shuttle to airport on time! Rooms were a little "dated". Needs update for sure. Beds aren't as comfortable. Breakfast: 1st day ok, 2nd stay: food ok, milk/creamer spoiled. All in all decent stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Providence, RI

Decent hotel but in a sketchy area!

Posted Apr 2, 2015
Pros: Friendly front desk agents and staff and the free hot and cold breakfast offered.
Cons: They could use a better shower pressure head for my room.
Location: There are plenty of fast food places near by. The BART train is also within walking distance(10-15min away).
The front desk staff and workers were nice and courteous. I appreciated the free hot and cold breakfast offered every morning. My hotel room was fine. The only negative about my room was the poor shower head pressure. It also wouldn't hurt to eventually get a new desk for the room I was in because you can start to see the build up of stains, oil, and grime on the desk. This hotel is an upgrade from a budget motel obviously but that isn't saying much because the area where it is located is very sketchy. In the daytime the area feels normal in terms of safety but at night time I would not want to be hanging outside the hotel alone. In other words use common sense.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Visalia, CA

Good middle of the road hotel.

Posted Mar 17, 2015
Pros: staff and clenliness
Cons: Beds could have been more comfortable and shower head always was partly on the massage setting. It needed to be replaced.
Location: It was right off the 880 freeway and near the Bay Bridge so access to San Francisco was easy and fairly quick.
This hotel was fine, it was clean and the staff we interacted with were very nice. The beds were not too comfortable but it was ok for one night. Breakfast was edible, nothing to write home about but we didn't have to eat out which is a plus when there are 5 in your party.
2 out of 5
by A verified traveler

Posted Feb 25, 2015
Pros: The atmosphere and courteous staff.
Cons: The bed bugs situation. And they should proper credit the guests
The hotel location, was convenient near the airport. The staff were good and so was the atmosphere. The rooms were ok, in cleaniness. There were bed bugs, and we didn't receive full credit on the one night stay. We had booked the rooms for 5 nights, due to a business trip we were around 11 people.
1 out of 5
by A verified traveler

Bed bugs in hotel.

Posted Feb 17, 2015
Pros: near airport
Cons: clean it better, and make sure there are not any bed bugs
Bed bugs in Hotel . I had to transfer 10 workers in a different hotel. It was a business trip. Horrible experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jan 30, 2015
Very clean and lots of free parking. Really easy to get to. Fast checkin
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Close to the airport and the Oracle Arena/ O.co

Posted Jan 29, 2015
Pros: Close to Oracle
Cons: "Non-smoking" rooms still had a questionable odor.
Location: Oracle Arena, O.Co Coliseum, various fast food chains, Walmart
Decent hotel close to the airport and very easy to get to thanks to the free shuttle. The neighbourhood is plain and may appear a tad dodgy but the only reason we went to Oakland was for the Golden State Warriors; so for that purpose it fit the bill as the Oracle Arena is a ~10min walk away and we could even make out both the Oracle and the O.Co from our hotel window. Right by the hotel are McDonalds, Burger King, Denny's, Jack in the Box and Taco Bell and there's a Walmart and Jamba, Starbucks and Chipotle etc a slight trek down the freeway.