Restaurant

Reviews of La Quinta Inn & Suites by Wyndham Oakland Airport Coliseum

2 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 998 reviews" "
Rating 8 - Good. 413 out of 998 reviews" "
Rating 6 - Okay. 216 out of 998 reviews" "
Rating 4 - Poor. 74 out of 998 reviews" "
Rating 2 - Terrible. 50 out of 998 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Customer Care Team on Jun 29, 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

10/10 Excellent

LisaFade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great food around with access to pretty much anything you would need.
Stayed 2 nights in Jun 2020
Response from Customer Care Team on Jun 16, 2020
Hey Lisa, Thank you for choosing to stay with us and rating your experience as positive. We really appreciate it. We are glad that our location suited you, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind regards, Days Hotel Oakland Customer Care Team

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty it had drug paraphernalia behin
The room was dirty it had drug paraphernalia behind the toilet the molding spots on the door look like a dried up blood talk to management and they were never there they were supposed to give me a call I still haven’t heard from the hotel the worst $308 I ever spent on a hotel room
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2020
Response from Customer Care Team on Jun 3, 2020
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back for another pleasant stay during your next trip to the area. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2020
Response from Customer Care Team on May 25, 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from Customer Care Team on May 5, 2020
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back for another pleasant stay during your next trip to the area. Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

Kijuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020
Response from Customer Care Team on Apr 10, 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

8/10 Good

Franklin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 26, 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

2/10 Terrible

Cassie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here! Homeless people throughout the lobby and hotel. Very dirty very unsafe.
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 16, 2020
Dear Cassie, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your comments - we will investigate and see if there is any action that we can take to see if we can improve our guest's experience Kind regards, Days Hotel Oakland Customer Care Team

6/10 Okay

Julie, Ukiah, ca

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was marajuana smell in the halls. The shuttle service was great!!!
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 16, 2020
Dear Julie, Thank you for bringing this to our attention. We will make sure to speak to our relevant team members to ensure this is resolved immediately. We should not have issues like this occurring and we will make sure issues like this do not occur again. We would love to welcome you back, to impress you with our service, when you are next visiting the area. Kind regards, Days Hotel Oakland Customer Care Team

6/10 Okay

BH, CA

This property is very plain, but clean. It worked well for me because I was in walking distance of Oakland Arena, where I was attending a concert. This is an OK choice if you are only in the area for a night and need the proximity to the arena, stadium or airport. Please do not expect any frills because there are none.
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 16, 2020
Dear Guest, Thank you for rating your stay with us - we are pleased that you had a good stay. We hope to have the opportunity to welcome you back before long. Kind regards, Days Hotel Oakland Customer Care Team

6/10 Okay

JAIME

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 10, 2020
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 10, 2020
Dear Guest, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
The breakfast was more of a continental. I expected more hot food. Very disappointed. I pay more because we're having breakfast.
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 10, 2020
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We only offer a complimentary continental breakfast, which traditionally is a limited breakfast offering but we do review our breakfast offerings regularly, and we will take your comments into consideration when next doing so. We enjoyed being your host and would love to do so again, if your travels bring you back to the area. Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

LeahS, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. I even left my daughters tablet in the room and they went to find it and held it till i came back. Loved my stay will come again
Stayed 2 nights in Mar 2020
Response from Customer Care Team on Mar 10, 2020
Dear Leah, Thank you for your feedback; we are pleased to have provided you with suitable accommodation, and a great stay. We are pleased to note that you would stay with us again, and we hope to have the opportunity to welcome you back very soon! Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

Chun man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Customer Care Team on Mar 9, 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about our stay Except that the onsight restaurant is no longer open.
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 24, 2020
Dear Guest, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our restaurant. We hope you will return to enjoy a memorable and exceptional experience. Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

Verified traveler

Stayed 9 nights in Feb 2020
Response from Customer Care Team on Mar 9, 2020
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Customer Care Team on Mar 5, 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and clean rooms , needs more variety for breakfast other than that good experience overall
Stayed 2 nights in Feb 2020
Response from Customer Care Team on Mar 5, 2020
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We really appreciate your improvement suggestions. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Days Hotel Oakland Customer Care Team

6/10 Okay

Mary Lou

Business traveler
Stayed 1 night in Feb 2020
Response from Customer Care Team on Mar 3, 2020
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Customer Care Team on Mar 2, 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Customer Care Team on Mar 2, 2020
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon. Best Regards, Customer Care Team

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Customer Care Team on Mar 2, 2020
Dear Alicia, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Feb 2020
Response from Customer Care Team on Mar 2, 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

8/10 Good

Teach220, Ephrata

Traveled with partner
Liked: Staff & service
Convenient to the airport. Shuttle service both way was efficient. Room was clean, but could use some updates like some paint on the bathroom door, some new carpet , etc. The bathroom was small- the sink was outside the toilet/shower area.
Stayed 1 night in Feb 2020
Response from Customer Care Team on Mar 3, 2020
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Days Hotel Oakland Customer Care Team

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 27, 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 26, 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 24, 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome. I’ll definitely stay here again next time I visit Oakland
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 27, 2020
Dear Tiffany, We're glad that you enjoyed your stay here and had a good time! We would love to welcome you back again and again! Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 24, 2020
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 Excellent

Jo, Riverside CA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Over all is clean and good size . Yiu may want to check the items they provided...like hairdryer...they may have to check if it works correctly
Stayed 2 nights in Feb 2020
Response from Customer Care Team on Feb 21, 2020
Dear Jo, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room appliances. We hope you will return to enjoy a memorable and exceptional experience. Kind regards, Days Hotel Oakland Customer Care Team

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
It was across the street from the stadium and very close to the highway
Stayed 3 nights in Feb 2020
Response from Customer Care Team on Feb 21, 2020
Dear Guest, Thank you for rating your recent stay with us. We are sorry if certain aspects of your stay did not please you, and we do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We are sorry that we were unable to give you a better stay. Thank you for choosing to stay with us on this occasion. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020
Response from Customer Care Team on Feb 20, 2020
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 18, 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal the closest to the Coliseum easy walk
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 19, 2020
Hi Darren, We appreciate your kind feedback, thank you, and we are pleased that you enjoyed your stay at our hotel so much. We hope that you will have another opportunity to stay with us again very soon. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, confortable place.
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 18, 2020
Dear Claudia, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Kind regards, Days Hotel Oakland Customer Care Team

4/10 Poor

Shakia

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hard Beds
The room smelled like a odor .The mattress’s were hard as a rock. The covers looked really dirty and itchy. Overall I will never stay here again it should be a motel.
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 18, 2020
Dear Shakia, Thank you for taking the time to write and let us know about your recent experience at our hotel. We were naturally disappointed to see that your experience with us did not live up to your expectations. We always appreciate constructive feedback, as this allows us the opportunity to constantly improve upon our policies and procedures. Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted. Once again, we thank you for your feedback. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
So Far So Good .
Location was good. Room is comfortable. Continental Breakfast was fair and good. A lot of parking spaces. Overall Satisfied Stay.
Stayed 5 nights in Feb 2020
Response from Customer Care Team on Feb 16, 2020
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We enjoyed being your host and would love to do so again, if your travels bring you back to the area. Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the customer service and the cleanliness of the room.
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 16, 2020
Dear Guest, Thank you for being our guest. We are glad to know you liked the courteous service provided by our associates and had a pleasant time with us. We hope to see you again so we can serve you even better. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

RJ, Ontario

Business traveler
Liked: Staff & service
You serve too many carbs for breakfast. Oatmeal, toast and pancakes is not healthy.
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 16, 2020
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We really appreciate your improvement suggestions. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Days Hotel Oakland Customer Care Team

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, room comfort
Close to the airport but not great for sleeping.
He room was in good condition, and the staff very friendly, but the rest of the facilitycould use some work. The rear elevator had a bad bearing or something and made all kinds of noise going up and down. In addition its remote location allows other guests yo abuse the rules so it reaked of cigarette or cigar smoke (though that had cleared by the next morning). It seems the local police dont realize there is a hotel there, as they would come by with their sirens on several times during the night. Combined with the noisy mechanical system and general road noise that came in (even with the window closed).
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 16, 2020
Dear Joseph, We are very sorry to hear that you had a poor experience during your recent stay with us. Our maintenance teams have been alerted to your comments and they will ensure that the issues highlighted will be addressed. We hope that you will give us another chance to impress you during your next visit to this area. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
It was a good surprise. It was clean and bed was comfortable. Great for quick weekend stay and affordable
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 11, 2020
Dear Guest, We are very happy that everything was to your liking, and that you appreciated our value and affordability. We look forward to welcoming you back again, in the not too distant future. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Terry

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
The property location is a big turn off.. it is a notorious locality. They make you reserve a room with breakfast and I must confess there’s hardly anything in the breakfast nor are there any healthy options around. The morning staff is helpful.
Stayed 2 nights in Feb 2020
Response from Customer Care Team on Feb 10, 2020
Dear Guest, We were disappointed that you didn't love your time with us. We will ensure that your comments are discussed further with our entire team, for improvement purposes. Thank you for your feedback. We really appreciate the opportunity to improve our property for future guests. Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Maricella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 4, 2020
Dear Maricella, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Kind regards, Days Hotel Oakland Customer Care Team

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was fine. The beds were pretty good. The property was not great. Very loud outside, all night long. Not a great neighborhood.
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 3, 2020
Dear Guest, Although glad that you had a pleasant experience at our property, we were sorry to hear that some issues marred your stay with us. We do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We hope that you might enjoy a better stay with us in the future. Kind regards, Days Hotel Oakland Customer Care Team

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Smells like cigarettes!
The entire hotel smells like cigarettes. We got to our non smoking room and it reeked of cigarettes as well. At least the bedding smelled clean and the room was clean. I called the front desk to inform them that it smells like someone had been smoking in here because I was not going to get charged anything extra. I would not stay here again.
Stayed 1 night in Feb 2020
Response from Customer Care Team on Feb 3, 2020
Dear Guest, We are so sorry that your room smelled of smoke. We have rooms that are designated non-smoking, but, unfortunately, not all of our guests abide by our rule, and occasionally, as seems to have happened on this occasion, a guest will smoke in a non-smoking room. We apologize for the fact that your room does not appear to have been sufficiently aired prior to you checking in, and for the dissatisfaction that this caused you. Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay although breakfast was very ordinary
Stayed 2 nights in Jan 2020
Response from Customer Care Team on Feb 3, 2020
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We only offer a complimentary continental breakfast, which traditionally is a limited breakfast offering but we do review our breakfast offerings regularly, and we will take your comments into consideration when next doing so. We enjoyed being your host and would love to do so again, if your travels bring you back to the area. Kind regards, Days Hotel Oakland Customer Care Team

10/10 Excellent

Raiderbenny, Salinas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean clean clean everything worked well and quiet
Stayed 1 night in Jan 2020
Response from Customer Care Team on Feb 3, 2020
Dear Guest, We would like to express our gratitude for your kind words. We are always pleased to hear that our guests were impressed with the cleanliness of our property. We will pass on your comments to the housekeeping team and we all look forward to welcoming you back again soon. Kind regards, Days Hotel Oakland Customer Care Team