Ratings based on 1,208 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley, CA

Beautiful room/wonderful view.

Posted Sep 17, 2014
Only drawback was that there was no refrigerator in the room. Otherwise, room was perfect!
Comment from Hotel Management
Sep 22, 2014 by HotelMgmt, Hotel Management
Thank you for sharing feedback of your stay with us at the DoubleTree by Hilton Berkeley Marina. Located right on the water, our hotel is a great choice while visiting the area. Please know that refrigerators are available upon request and if there is ever anything you need, our associates are here to help. It would be our pleasure to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Smith Mountain Lake, VA

Perfect for what we needed

Posted Sep 16, 2014
Very nice spot on water. Rooms are not highest end fancy but are clean and comfortable. Close to downtown Berkeley by car. Staff were all extremely friendly. Nice outdoor pool plus indoor lap pool. Ask for building 4...most recently renovated. Ask for in room fridge right away to be sure to get one.
Comment from Hotel Management
Sep 22, 2014 by HotelMgmt, Hotel Management
It is such a pleasure to know that your encounter at the DoubleTree by Hilton Berkeley Marina was perfect for your needs. Our location is truly ideal for visiting any of the area attractions. As you mentioned, we are located right on the water with some beautiful views. Refrigerators are available in all guest rooms upon request. Your many gracious comments are sincerely appreciated and we will be sure to share them with everyone here. Thank you for your review. It would be our pleasure to welcome you back again!
3 out of 5
Recommended
for Everyone
by A verified traveler from West Vancouver

Decent hotel, but nothing to rave about.

Posted Sep 16, 2014
Pros: Free shuttle service (drop off and pickup). Nice location. Free WiFi is great!
Cons: Dated interiors need a major overhaul (rooms, hallways, lobby etc). In-room lockable safes needed.
Location: 4th Street area was really nice to shop and eat at.
The hotel was decent for the price. Room was clean and a good size. Room service was decent as well. That being said, the interiors need a major overhaul. The elevator was slow, old and very rickety. The hallways looked a bit rundown. The interior of rooms were dated and the room itself was sloped (guessing the foundation settled in a bad way). The sloping was noticeable when water from the shower spilled onto the floor then ran out of the bathroom and towards the entranceway. No lockable safe in the rooms (only at front desk), which is inconvenient. However, the hotel staff were courteous, the free shuttle service was a plus and there is free WiFi!!
Comment from Hotel Management
Sep 23, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your feedback. It is great to know you appreciated some of the amenities and comforts we offer at our Berkeley hotel. Getting around the area is easy with our complimentary shuttle service. As you mentioned, standard wireless Internet is also complimentary in our spacious guest rooms, adding to the value of your stay. We do regret, however, if you were disappointed with any area of our property. Please know that someone is always available to speak to in the event that you are having any issues as providing the very best is of utmost importance to us. We hope to welcome you back again so that we can impress you with all that we have to offer.
4 out of 5
by A verified traveler from Boston, MA

Nice hotel but not centrally located

Posted Sep 12, 2014
Pros: Very comfortable room, nice and helpful staff, and good service on the hotel shuttle.
Cons: The hotel is an older hotel that could use some updating; some rooms were in the process of updating so this is clearly going to improve shortly.
Location: Not much, at least without a car.
It is a good hotel for a conference or for relaxing around the pool but it is remote from any restaurants or other interesting areas. The hotel shuttle runs once an hour which enables guests to access Berkeley or, via public transit, San Francisco.
Comment from Hotel Management
Sep 16, 2014 by HotelMgmt, Hotel Management
We are always grateful to hear from our guests. From conferences and events to relaxing getaways, we always hope to provide a comfortable and convenient encounter for all. As you mentioned, we feature complimentary shuttle service for trips into town or directly to the BART station for points beyond. Our associates will be so glad to know you appreciated their efforts. We hope you will stay with us in the future. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, Nevada

Close to S.F. for event! Great restaurants near by

Posted Sep 8, 2014
Location: Much less expensive than staying in San Francisco, easy on and off freeway to get to the city!
My daughter, her friend and I had a short but quaint stay... warm cookies were awesome!
Comment from Hotel Management
Sep 15, 2014 by HotelMgmt, Hotel Management
With our close proximity to San Francisco, stays at the DoubleTree by Hilton Berkeley Marina offer guests the best of both worlds and we are so glad you agree. We are delighted you all had such a nice stay and enjoyed our signature chocolate chip cookies. We hope you will visit us again soon. Thank you!
3 out of 5
by A verified traveler from Chico

Old hotel right on the water

Posted Sep 8, 2014
Hotel was over booked and was given a room with two double beds instead of the king bed that we reserved and paid for. Hotel had a remodel attempt that was poorly done with the tub finish coming off in flakes. Also there was jackhammering going on down the hallway from 5-6:30 in the evening!
Comment from Hotel Management
Sep 16, 2014 by HotelMgmt, Hotel Management
While we are always grateful to hear from one of our guests, it is disappointing to learn that your stay was not as you had hoped it would be. We regret if the accommodations you had anticipated were not available or if you encountered any issues with your guest room. It is always our goal to help in any way we can and we apologize for not having the opportunity to change your impressions while you were here, when it would matter the most. Thank you for reaching out to us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Sep 5, 2014
Clean and nice room quiet and away from the hustle and bustle of SFO.
Comment from Hotel Management
Sep 16, 2014 by HotelMgmt, Hotel Management
At the DoubleTree by Hilton Berkeley Marina we love to know when our guests have enjoyed their stay! Reading that you found our peaceful accommodations away from the hustle and bustle of the city to be to your liking is music to our ears. It would be our pleasure to welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Doubletree always gives assures quality

Posted Sep 5, 2014
Had to drive in to SFO but overall good hotel to stay at near to Napa and SFO
Comment from Hotel Management
Sep 16, 2014 by HotelMgmt, Hotel Management
We are so glad you find that our DoubleTree brand is something that expresses quality to you! Thank you for taking the time to let us know about your stay. Our location is ideal for all visits to the East Bay and beyond. We hope to welcome you back again to the DoubleTree by Hilton Berkeley Marina.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel on the water

Posted Sep 3, 2014
Location: Lots of restaurants. Pyramid Brewery is close by. Check out 4th Street.
A little off the beaten path, but convenient to Berkeley. The road leading to the hotel from the freeway is pretty bumpy, but once you get to the hotel, the grounds and hotel are very nice.
Comment from Hotel Management
Sep 8, 2014 by HotelMgmt, Hotel Management
The marina is such a wonderful location and we are so glad to be able to share it with our guests! It’s great to read your feedback and learn of what you enjoyed while staying with us at the DoubleTree by Hilton Berkeley Marina. Berkeley offers visitors amazing shopping and dining options and future guests will appreciate your suggestions. It would be our pleasure to welcome you back. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Very nice hotel very nice location The stuff was great everything was great about the hotel
Comment from Hotel Management
Sep 8, 2014 by HotelMgmt, Hotel Management
Everyone here will love to know that one of our guests had such a great stay. Thank you so much for sharing your appreciation for your time with us at the DoubleTree by Hilton Berkeley Marina. We hope to see you again soon!