Ratings based on 1,535 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom California

conference

Posted Mar 1, 2015
Pros: Location on Berkeley Marina.
Cons: Food service, conference service
Location: No end of wonderful things to do in Berkeley and San Francisco.
Was there for a conference. The breakfast provided on the first morning was the worst I've ever had: wasnt' set up when it was supposed to be, which delayed the schedule for the rest of the day. Hard boiled eggs, toast with no butter or jam, oatmeal. Second day was better. People were getting lost in the maze of halls. Dinner and lunch in dining room--so salty that I craved water the rest of the time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Nice setting, conveniently located to visit Cal

Posted Feb 23, 2015
Pros: Management was very helpful.
Cons: Common areas/bar & restaurant could use a renovation.
We only spent one night and wish we could have explored the immediate locale a little more. Our room was VERY quiet even though you are forewarned and furnished a pair of earplugs (not needed the night we were there)! The king bed was very comfortable and the room above expectations considering the low rate we received through Expedia. The management and check-in personnel were extremely friendly and helpful - especially when it came to retrieving my iPad which I discovered I had left behind after check-out!
3 out of 5
by A verified traveler

Posted Feb 23, 2015
Pros: The view of the marina.
Location: It was very remote--hard to get to do anything because it was so isolated.
This hotel was recommended by a colleague, but overall disappointing. While my room was ok, it was very far from the main lobby and confusing to get to through a series of walkways and turns. When I finally got to my room, the key would not work so I had to go all the way back to the lobby for another one. During this 20 minute trek, I noticed that the hallways were worn and shabby. There was one restaurant onsite, and the service there was terrible. There were only 2 servers for a large dining room full of people. The main waiter was having a meltdown when I entered the dining room--saying to the bartender that he was too busy to deal with "these people". I waited for a good 20 minutes before someone finally came to take my order-and she was from the kitchen staff. The atmosphere that night was all negative--from the staff and the guests who where waiting on service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
Michael Williams, the manager at the time, was outstanding & provided sensible approach in resolving an issue at the time of check-in. I will definitely stay at this hotel again. That said, I have, on a few occasions, attempted to find a room at this hotel whenever I am in the area but they are always fully booked. It just goes to show that people like this place & the staff.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel

Posted Feb 22, 2015
Pros: Hotel staffs are friendly & the facilities are good.
Hotel is great. However, the road condition before the hotel is unbearable, need major repair. I was so worry to get a flat or damage the tire.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Posted Feb 21, 2015
In Berkeley this maybe the only nice hotel that doesn't charge you for parking daily.
3 out of 5
by A verified travelerfrom Torrance CA

Accomodations were "OK"

Posted Feb 20, 2015
Pros: The warm cookies upon arrival and upon check-out.
Cons: Housekeeping, better monitoring of "Adult Only" pool/hot tub location. Notified of room amenities with confirmation of reservation.
My family and I stayed 4 nights at the Double Tree by Hilton at the Berkeley Marina. This was our second time staying there. Our first trip was great, but our second time staying at this location was a huge disappointment. The Housekeeping Staff completely forgot to clean our room one day even after we called the front desk in the late afternoon to remind them that it was not done. Our room had no refridgerator in it just an empty cabinet where one should be. My husband and I look forward to relaxing in the adult only pool and jacuzzi and on two separate nights there were young kids at the adult pool splashing and making lots of noise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle WA

Posted Feb 19, 2015
Great and convenient location when visiting Berkeley or San Francisco, but hotel is in need of some update.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arcata, CA

Visiting our college kid

Posted Feb 18, 2015
Pros: Proximity to UC Berkeley, free parking
Staff friendly and accommodating as 2 of our party had mobility issues
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, quite, and relaxing

Posted Feb 17, 2015
The restaurant service and meals were terrible. Also on the second day, early in the morning there was construction in the room next to mine. If these two negatives are taken out the stay was excellent.