Reception

Reviews of Fairfield Inn & Suites by Marriott Oakland Hayward

2.5 out of 5
Fairfield Inn & Suites by Marriott Oakland Hayward
25921 Industrial Blvd, Hayward, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 277 out of 629 reviews" "
Rating 8 - Good. 195 out of 629 reviews" "
Rating 6 - Okay. 83 out of 629 reviews" "
Rating 4 - Poor. 34 out of 629 reviews" "
Rating 2 - Terrible. 40 out of 629 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
It was canceled, they did not have the room i paid for. Managers stated you can call then so that it can be properly cancelled and refunded!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
We stay at this property every time we come to the Bay Area. We were pleasantly surprised at the room that we got was remodeled and it looks very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness
Goog customer service and clean rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Morgan

Stayed 1 night in Feb 2024

10/10 Excellent

Lin

Stayed 1 night in Feb 2024

2/10 Terrible

Abdulrahman

Disliked: Cleanliness, staff & service, property conditions & facilities
Construction in progress, not healthy to stay in this environment
Stayed 6 nights in Dec 2023

2/10 Terrible

Johann

Business traveler
Terrible, imposible sleep because you he sound every night for many times alarm
Stayed 6 nights in Dec 2023

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty as gell and the beds were awful.
Stayed 1 night in Dec 2023

2/10 Terrible

Arsen

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms, unsafs environment

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 13 nights in Nov 2023

2/10 Terrible

Navid

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no houskeeping, old, broken furniture
Stayed 2 nights in Nov 2023

10/10 Excellent

Irma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Dr. Robert, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Life Chiropractic College West campus
Stayed 1 night in Dec 2022

8/10 Good

Janice, Daly City

Stayed 1 night in Oct 2023

10/10 Excellent

Dipak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Alvaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alvaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Ricardo, Sacramento

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is under construction, it should be closed and not open for loyal guess.
Stayed 5 nights in Aug 2023

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints .. stay was great.
Stayed 1 night in Jul 2023

10/10 Excellent

Gil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2023

6/10 Okay

Joseph, Fullerton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room looked old. dated and run down.. The room was so basic; no usb outlets anywhere in the room. The grouting around the tub was not clean . Very very very disappointing.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jhon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room will back again
Stayed 1 night in May 2023

6/10 Okay

javier

Business traveler
Liked: Cleanliness, staff & service
The propoerty was going to be remodeled. Some areas were closed off. Rooms were nice.
Stayed 1 night in May 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and it’s clean, safe and in a good location for us. We always enjoy our stay.
Stayed 1 night in May 2023

8/10 Good

Rebecca

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2023

10/10 Excellent

DAdrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all. Clean, great breakfast, friendly staff. They were doing construction but the workers were very polite and never caused any issues. Had the best rest I've had in awhile.
Stayed 2 nights in Mar 2023

6/10 Okay

Robbie

Business traveler
Liked: Staff & service
Buisness trip
Hotel was under constuction. Parking was very limited. Gym equiptment was run down and broken. Staff was great though
Stayed 3 nights in Feb 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We consistently stay here when we’re visiting family nearby. Great staff and we appreciate it so. Thank you!
Stayed 6 nights in Jan 2023

6/10 Okay

Patricia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Katrina

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Loved this for a quick bay trip with the family. Convenient and easy to hit all freeways to get to sf, Oakland and San Jose.

10/10 Excellent

Jim

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Stayed 1 night in Dec 2022

6/10 Okay

BELKIZ

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff is nice but the hotel needs renovation

4/10 Poor

Curtis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Arrived at hotel in the evening. Made work calls as needed. When I was getting ready for bed, I pulled the comforter away from the mattress and found a blood stain on the bedsheet. It was very visible. I called the front desk at 1115pm and talked to Raymond. He apologized for the issue and asked if i wanted to move to another room, but i told Raymond i was already settled in and that I would just remove the sheet and sleep on top of comforter. I called my work and advised them what happened and i was given the option to go to another hotel, which i did. On my way out, i talked to Raymond and thanked him for the option to be moved to another room as that was their solution to the problem, but i decided to go to another hotel. Raymond said he would note my file so the manager could be made aware of the incident and to make sure i was not charged for the issue
Stayed 1 night in Nov 2022

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Mia

Stayed 1 night in Nov 2022

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, and safe area.
Stayed 1 night in Oct 2022

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and rooms very clean.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good, comfortable, not great
Breakfast offerings were predictable and so so. Hot breakfast was a chafing dish shared by powdered scrambled eggs and bacon each one of the 10 days I was there. The kitchen was nearby and the staff attentive to making sure it remained full. Lots of other continental offerings to mix it up. Cleaning staff was attentive and checked in everyday even though I asked for no services at checkin. Refrigerator and Air conditioning not working efficiently.
Stayed 11 nights in Sep 2022

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities
No estaba lo qué rente
Stayed 1 night in Sep 2022

10/10 Excellent

Zev, Fremont

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the room and location enjoed it
Stayed 1 night in Sep 2022

2/10 Terrible

Brittany

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Amir

Stayed 1 night in Aug 2022

4/10 Poor

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loves that it was nice and peaceful and everything was very well maintained. I was sort of iffy about check in because the room was not the one I really wanted in comparison with photos. And also my credit card was charged twice so I have to take care of that problem
Stayed 1 night in Jul 2022

2/10 Terrible

Ahmad

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
I wouldn’t book this place again.
The room smelled like maryuana all day and night. The room 205 next to our room was loud until 4:00 am I told the person working downstairs nothing happened. I have a baby with us kept waking up because of noise.
Stayed 1 night in Jul 2022

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast & the waffle maker! The bed and bedding are very comfortable. I also appreciate the snack area to purchase snacks.
Stayed 1 night in Jul 2022