Ratings based on 1,188 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom denver, CO

Close to train tracks and Oakland

Posted May 21, 2015
Pros: everuthing
Cons: food seating even at off peak hours
Location: we had a car so it didn't matter
Excellent would recommend to anyone clean and nice employees
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Nice hotel; great staff; Only negative is Amtrak train station is noisy
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Emeryville

Posted May 20, 2015
Awesome We love the room!! especially kitchen! great one we love it! Thank you so much
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Es como sentirse en casa

Posted May 20, 2015
Fue una semana muy agradable. Una vista a la bahia
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Fransisco

Bra hotell nära Amtrak

Posted May 10, 2015
Bra hotell med förbindelse till San Fransisco. Bar och restaurang kanske inte av bästa modell men acceptabelt. Rummen fina.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CO

Excellent experience!!

Posted May 10, 2015
Pros: Staff were courteous and professional. Comfy beds, large space in room, kitchenette was awesome!
Cons: Nothing!
We stayed with family two nights for our son's wedding. The rooms with a kitchenette were wonderful and met our needs perfectly. The housekeeping staff were excellent. The front desk staff were professional and personable. Very clean, beautiful, food was great. Easy parking, close restaurants and gas stations, convenient shopping. We definitely recommend this hotel!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Ohio

NIce Hotel

Posted May 7, 2015
Pros: Everything
Location: Location is near Oakland and Richmond and Berkley with easy access to freeways. Shopping and restraunts nearby.
Although the hotel is in final stage of remodeling since acquisition as a Hyatt hotel, the facilities are very nice. Nice rooms....nice fitness center.....and wonderful free breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Renovation almost done

Posted May 6, 2015
Pros: hotel staff, location
When we arrived, the renovation at lobby was still going on. The front desk members were very kind to remind us that it could get noisy sometimes, but we barely noticed it at all. (we stayed on a 5th floor) Rooms were all nicely renovated, and it looked like I walked into one of the IKEA rooms. Very modern looking looking, chic, and clean. Their breakfast menu was simple yet delicious. Location was great as we were visiting both SF and Oakland. We will be back after the renovation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Irvine, CA

Perfect!

Posted May 6, 2015
This is my third stay atthis hotel. They were already nice before the remodel but now it is awesome. Rooms were updated to very modern and clean deco and the free breakfast buffet has improved. The only downside is the train station right in the back. Make sure to request a room facing the front and you should be fine. The train horns are alowed to blow from 6am. Great place to stay.
4 out of 5
by A verified traveler

Not as good as expected

Posted May 6, 2015
Cons: Right outside of our room window,in the parking lot, is a garbage bump car.
Location: Block the view and sound from the railway.
Right outside of our room window is a garbage bump car, and not far is the railway track where the freight trains were running.