Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent room

Posted Mar 26, 2014
Pros: Number one in comfort!! Cleaniness
My family and I were there for only one night due to a sports competition my children had. Honestly wish that we would have had the time to stay another night!!! I was amazingly surprised by the overall experience here. we will definitely make Hampton Inn our go to spots!!
5 out of 5
Recommended
for Everyone
by claudia from chino hills

Great hotel

Posted Mar 18, 2014
Room was very nice and clean. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Mar 12, 2014
Everything about my stay at this hotel was good or very good; don't expect any luxury, but clean and solid basics.
4 out of 5
Recommended
for Everyone
by A verified traveler

Visiting family

Posted Mar 3, 2014
I stated two nights and I found my room clean beautiful . Staff very friendly and I felt special. I usually stay here about once a month to visit family.
4 out of 5
Recommended
for Everyone
by m from oh

Nice stay!

Posted Feb 25, 2014
It was a nice hotel for the price although there was some super noisy guests near us and we woke several times. Accommodations we good and front desk people were nice.
5 out of 5
Recommended
for Everyone
by Rodel from Hayward, Ca

My Stay

Posted Feb 16, 2014
It's very nice and very close to some good restaurants.
5 out of 5
Recommended
for Everyone
by Rodel from Hayward, Ca

My Stay

Posted Feb 16, 2014
It's very nice and very close to some good restaurants.
4 out of 5
Recommended
for Families
by A verified traveler

For the Couple With Kids

Posted Feb 6, 2014
Pros: The over all quality and cleanliness
Cons: Better Breakfast for such a nice hotel the continental breakfast was a little on the lack of variety side
Location: Shopping and restaurants at lake merit and the Oakland down town area great weather 4 golf courses within 15 minutes San Francisco only 20 minutes
My Wife myself and our 2 daughters ages 7 and 4 stayed here in a suite the hotel overall was very secure. our suite had a great layout that offered both security in the knowledge that our daughters could not open and close the doors by themselves. Our master bedroom had a giant Jacuzzi set up near the Ca. King Size Bed the big screen tv and cable in our room was a nice touch as well as the full bathroom separate from the tiled jacuzzi area. the girls room had a large tv a queen sized bed and plenty of sit down area. So If you are a couple traveling with children who appreciate some quality adult time when you know the children are safe and can"t come running in to surprise you at the most awkward moment possible this is your hotel great ambiance quality staff great restaurants are only a 5 minute drive San Francisco is a short drive or quick bart ride away. Oakland has way better weather than San Francisco so don't accidentally leave dressed for the Oakland sun and end up freezing in the San Francisco fog.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Housekeeping staff used my stuff

Posted Jan 14, 2014 on Hotels.com
When we returned from our day out on Saturday, the room had been cleaned and everything was fine. I noticed that a magazine I had brought had clearly been looked through and haphazardly replaced. I don't care if someone looks through my magazine, but hotel housekeeping staff are supposed to clean your room and not leave you feeling that they've possibly gone through your luggage. A magazine is no big deal, but when I went to get ready the next morning, I found mascara on my eyelash curler. I do not wear mascara. Neither does my boyfriend (to my knowledge). That is absolutely disgusting. Someone curled her mascara-caked eyelashes with MY eyelash curler and then just left it, covered in her makeup. Suddenly my freshly-brushed teeth didn't feel so clean as I wondered what other personal items they had violated. I called later and reported it to the person on duty (it was Sunday, so not the manager). She seemed only mildly concerned.
5 out of 5
Recommended
by Telebah from Los Angeles

last min deal

Posted Jan 13, 2014 on Hotels.com
we needed a room last min that was affordable & close.. it fit both needs. very nice rooms, service & breakfast in the morning.