Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice&Clean hotel, Quiet, Great ammenities.

Posted Jul 8, 2014
The room is clean. Nice staff. Quiet neiborhood close to San Francisco. Free breakfast.
3 out of 5
Recommended
for Everyone
by Helen from Dallas TX

Nice hotel but too far to SF.

Posted Jun 18, 2014
Lovely hotel but no duvet or pillows provided for our daughter's sofa bed. Shuttle bus took us to Oakland airport to get shuttle to BART station but he did not turn up to collect us later in the day. Alameda turned out to be a much prettier place than we expected so all in all it was a good stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great Hotel

Posted Jun 10, 2014
Pros: Very clean, comfortable, coffee and refrigerator in room.
We were in Alameda for a duathlon.The hotel was 5 minutes away from the venue. The continental breakfast at the hotel was very nice. The room was clean, roomy and quiet. We would definitely stay there again. They also had complementary cruiser bikes available.
4 out of 5
Recommended
for Everyone
by A verified traveler from irvine, ca

Nice experience

Posted Jun 7, 2014
Clean and spacious room, very friendly staff, helpful. I enjoyed the staying there, i do recommend it. Very nice location. Did not hear the airplanes.
5 out of 5
Recommended
for Everyone
by Tigran from Burbank, CA

Love this hotel

Posted Jun 3, 2014
Great Stay, nice and quit, great breakfast, wonderful customer service
5 out of 5
Recommended
for Everyone
by bk from Huntington Beach

Very helpful staff

Posted May 14, 2014
Pros: everthing
Cons: nothing
Location: Visit family
Very helpful & friend staff. Everyone help us during are stay
5 out of 5
Recommended
for Everyone
by Happy Travelers from Washingtin

Easy access to San Fran!

Posted May 5, 2014
Nice place to stay. Breakfast was good enough. Although near an airport runway, an extra Window had been put in and it really helped reduce the runway noise.
5 out of 5
Recommended
for Everyone
by Momto2 from Kansas

Extremely friendly staff all the way around

Posted Apr 28, 2014
Pros: Location. It was not in a busy section of town. More along the outskirts away from the general population
Cons: Only draw back was that it was close to the airport & during the day you could see & hear the planes overhead. Didn't notice it at night.
Location: Shopping was several minutes away as well as any restaurants.
From the moment we walked through the front door, the staff was super nice. Approx. 30 minutes after getting to our room, the clerk at the front desk called our room to make sure that everything was to our liking & expectations...which it was. Breakfast both mornings we were there was fabulous & the breakfast staff were very friendly, interacting with the guest. One of the best "continetal breakfast" we have ever had.
Comment from Hotel Management
Apr 30, 2014 by Dhruv, Hotel Management
Dear Guest, Our staff is very committed to taking care of our guests, so it is great to hear their efforts acknowledged. I am glad that you enjoyed the breakfast and the pampering we were able to offer. We look forward to welcoming you back again. Sincerely, Dhruv Patel Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 13, 2014
It was an amazing experience to stay at this hotel great hospitality and friendly staff
Comment from Hotel Management
Apr 24, 2014 by Dhruv, Hotel Management
Dear Guest, We are very proud of our team and their commitment to excellence, thank you for acknowledging their efforts. Come back again for another visit to the Bay Area! Sincerely, Dhruv Patel Director of Operations
4 out of 5
Recommended
for Everyone
by greta from cedar rapids, iowa

lovely view of the bay

Posted Apr 10, 2014
Pros: convenient location, very clean, quite comfortable.
Cons: the breakfast buffet was a little on the skimpy side.
Location: close to oakland airport (a bit too close; there was a LOT of airplane noise.)
we stayed here for six days so we had plenty of time to assess its good and not-so-good qualities. the room (a single king bed) was very clean and quite comfortable. there was a good sized shower with nice hot water and great water pressure. my only complaint about the room is that there was no exhaust fan in the bathroom and you had to prop the door open to let the steam out. the door would not stay open by itself. we could have used a small refrigerator in the room for such a long stay but there wasn't one. the carpet in front of the elevators was a bit dingy but hall carpeting was clean. the buffet breakfast was not as extensive as ones at other hampton inns that we have stayed at but it was certainly adequate. we had a room on the bay side with a lovely view of the marsh and san francisco in the distance. the only down-side is that the airplane noise overhead is Extremely Loud. yikes. sometimes it felt as though the plane was going to land in our room. otherwise, it was a pleasant stay and we would stay here again.
Comment from Hotel Management
Apr 30, 2014 by Dhruv, Hotel Management
Dear Greta, I am so glad that you chose our hotel for your long term stay in the Bay Area. Your comments about the wonderful view of the San Francisco and the Bay, the cleanliness and the sizable shower with good water pressure were great to hear. I regret that you found the elevator lobby carpet in an unsatisfactory condition and the airplane noise problematic. We take your remarks very seriously. We look forward to welcoming you back again! Sincerely, Dhruv Patel Director of Operations