Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Ncie hotel - close to Bart and shops

Posted Sep 17, 2014
Pros: Staff was very nice and rooms were comfortable
Cons: The breakfast was ok - not that great.
Location: Berkeley downtown is close by and lots of shope and cafes, also close to the bart train station
Nice hotel - centrally located in Berkeley. Rooms were decent - maybe a little run down due to being old but seemed clean. Lobby area etc could do with a refurb. Staff were friendly Breakfast pancakes were horrible but rest was ok
3 out of 5
by A verified traveler

Posted Sep 1, 2014
When I got to the front desk I stood there waiting for the girl to look up from weekday ever she was fiddling with on her phone. I had to end us calling for her. The common areas of the hotel weren't very clean, however our room was. I like a firm bed but these ones are hard. Water pressure was great though and tyne breakfast was ok. Probably wouldn't go back though.
Comment from Hotel Management
Sep 8, 2014 by Greg General Manager, Hotel Management
Thank you for feedback in regards to your recent stay with us. I'm sorry to hear that your overall experience was not ideal and that you found our service less than stellar. We will use your comments to provide feedback to our staff to ensure excellent service is provided on a consistent basis. Once again thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

comfortable stay

Posted Aug 31, 2014
We stayed nearly a week at this hotel as we were dropping off our daughter to UCBerkeley. While the hotel is not within walking distance of the university, we found it quite comfortable as we had a car. The staff was very helpful and there were good restaurants around. We had a very pleasant stay and will probably go back to this hotel on our next trip also. The rooms were spacious for our family of 4 and had all the essential amenities. Breakfast was also good. We will definitely visit again.
3 out of 5
Recommended
for Students
by A verified traveler from San Diego

Nice Hotel for Campus Visit to UC Berkeley

Posted Aug 21, 2014
Pros: WiFi, breakfast (complimentary), hotel staff.
Cons: Check the room for smells before guests move in. Price was high for weeknight (~$215/night). Going through Expedia did not seem to help.
Location: Graffitti homeless people abound. Did not feel very safe. Business owners and UC Berkeley need to push the local admin to change policies.
Far enough from the dinginess around UC Berkeley but close enough to get there in 10 minutes. The hotel is clean but I had to get my room changed because of a wierd smell - probably from the dampness the day of our visit. The hotel staff was very accomodating and made the switch without any questions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close if visiting UC Berkley

Posted Aug 3, 2014
We had a nice experience at this hotel. Served our purposes well. Just any overnight place to stay with an okay continental breakfast. I would stay here again.
Comment from Hotel Management
Aug 8, 2014 by Greg General Manager, Hotel Management
Thank you for choosing to stay with us during your recent trip to Berkeley. We hope to see you again if you visit the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from orange county, ca

Unexpected wonderful stay

Posted Jul 22, 2014
Pros: Everything. Beds, room, staff, breakfast.
Cons: Cleaner neighborhood? But it's improving and safe
Location: A couple of miles in one direction is CSB. A couple of miles in the opposite direction is the marina. Tons of selections of restaurants.
This hotel is not in the best of neighborhoods but the quality of the staff and the inside of the hotel are five stars. I had three of the best nights sleep. Very comfy beds. Thick walls where you can't hear your neighbors. Wonderful breakfast. Highly recommend this hotel.
Comment from Hotel Management
Jul 26, 2014 by Greg General Manager, Hotel Management
Dear Barbara, Thank you for choosing to stay with us at the Holiday Inn Express and Suites, Berkeley. I'm very pleased to hear you enjoyed your stay. Your comments about our dedicated staff will be wonderful to share with the team. I hope that if you find yourself back in the Berkeley area we will be able to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Il

Friendly staffs

Posted Jul 17, 2014
Nice hotel to get back to relax, may sure get back to hotel before dark
5 out of 5
Recommended
for Everyone
by A verified traveler from Y

Best value hotel in Berkeley

Posted Jul 7, 2014
Good place and good staff! We will come back. We stayed for two nights and enjoyed it.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jun 25, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

It is a very good choice for berkeley

Posted Jun 22, 2014 on Hotels.com
I think it is one of th best hotels in berekely for the prices they charge. I have seen hotels with similar prices but offer much less. It is clean, comfortable, good area, friendly and helpful receptionist. Breakfast was good. The internet service can be better. I would go to it again.
Comment from Hotel Management
Aug 23, 2014 by Greg General Manager, Hotel Management
Thank you for staying with us at the Holiday Inn Express and Suites Berkeley. We always strive to remain competitive and offer a great value, which we are pleased to hear we hit that mark. I apologize that you found the internet less than optimal and will share your comments with our service provider to improve the experience. Once again, thank you for choosing to stay with us.