Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Airport

Posted Apr 2, 2014
Location: Horatio's is a good restaurant. The hotel shuttle can take you there and back. Very convenient.
Very close to Oakland Airport with a readily available shuttle service!
3 out of 5
Recommended
for Everyone
by Dave from Vancouver

Hotel is close to the airport - airplanes !

Posted Mar 31, 2014
Pros: Friendly staff
Cons: fix the carpets in the hallway
Hotel is well located close to the airport and that should provide an indication that there will be a flight path close by. The staff were very pleasant and helpful as we arrived late in the evening and tried to make our stay very pleasant. Shuttle driver was the best, very friendly and helpful. Room was clean - but hallways needed some TLC as you could trip over the ripples in the carpet on the second floor. Overall was what you would expect at a Holiday Inn Express.
4 out of 5
Recommended
for Other
by A verified traveler

Reporting problems

Posted Mar 17, 2014
Noted water coming up from the bathroom floor in room 347 - seems to occur when running water in the sink. Notified front desk at check out - they did not seem to be concerned.
4 out of 5
Recommended
for Everyone
by A verified traveler

Near a lot of restaurants and near the freeway

Posted Mar 13, 2014
The hotel receptionist, Dorothy, was very friendly and cheerfully accommodated our request for rooms with adjoining doors.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, reasonable, clean

Posted Feb 24, 2014
The hotel was clean and well staffed. Breakfast was included and was good with a variety of choices. Location was convenient to BART (with hotel providing shuttle to and from). Room was comfortable and quiet. Staff was very attentive to our requests and needs. I would recommend to families , particularily those with teenagers.
3 out of 5
by A verified traveler

Oakland airport hotel

Posted Feb 15, 2014
This Holiday should not be confused with one a couple of blocks away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Close to airport and car rental.

Posted Jan 27, 2014
The hotel shuttle was quick to pick us up at the car rental and it was a short drive to the hotel. The staff was friendly and helpful. We had to catch a flight out the next morning and the wait for the shuttle was only a couple minutes. We will definitely be staying there again.
3 out of 5
by Liz from WA

Close to airport..

Posted Dec 21, 2013
Pros: Location
Cons: Front desk clerk offered to upgrade us then gave us the wrong room key on the wrong floor..bummer for us
Only good thing about this hotel is its location..
5 out of 5
Recommended
by Tommy from Campbell

Perfect

Posted Dec 3, 2013 on Hotels.com
It is not a perfect place to stay but it was perfect for the occasion. Location was great, it was clean, convenient, and great service. The only thing if appreciate is for the breakfast to go later. 930 is a but early to end it for those that like to sleep in. Also the back alley behind the hotel that the windows open up to seems a little shady. But the windows are double paned and lock well so it's not scary.
4 out of 5
Recommended
for Personal Event
by A.R. from Left Coast, USA

Convenient to Oakland Airport

Posted Dec 2, 2013 on Hotels.com
Nice hotel fairly new and update;guest service polite and helpful at check in. Great shuttle service to Oakland Airport. Rooms and premises very clean. Comfortable bed.