Ratings based on 584 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Style, panache and convenience

Posted Aug 13, 2014
I booked the night before and everything was ready on my arrival. Friendly staff, clean and spacious room with all the amenities, this was the perfect place to stay. It is so ridiculously close to the Bart station that getting into San Francisco is a breeze. Excellent for downtown Berkeley, the campus and Telegraph Ave. Would definitely stay here again.
3 out of 5
by A verified traveler from California

Beautiful Hotel but terrible service

Posted Aug 8, 2014
Pros: The new rooms are great and the employees were nice people, just not on their toes where customer service was concerned.
Cons: Better training of employees with a can do attitude for hotel guests, not a sorry we are closed mentality. They should be trained to offer a solution.
Location: GREAT place to stay if you have kids or business at Berkeley as it is so close!
The restaurant looked inviting but I they were closed for lunch or anything else when I came down at 1:15pm. They were then also closed for breakfast or any other meal or snack at 10:30am. I travel a lot and those hours are normally well within the breakfast and lunch hours for guests. The worst part was that hey were not ready with another suggestion, such as where a close alternative was as there were restaurants nearby nor did they suggest room service the day I came for lunch (NOT breakfast..as even room service has NO breakfast options available at 10:30am).
5 out of 5
Recommended
for Everyone
by A verified traveler from State College, PA

What you expect in a Hotel

Posted Aug 6, 2014
Cons: Parking is in nearby garages that are a little difficult to use. Check in is tricky because it is a busy street.
Location: Easily the nicest hotel in Berkeley, and a very short distance from Campus.
The Hotel was clean, fresh and neat. The staff was courteous and helpful. Appropriately priced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Worth the stay

Posted Jul 30, 2014
This is a really elegant hotel worth the price you pay. The staff is friendly and accommodating and the decor for the place is top notch. The hotel has old style charm with modern accents. The bathroom was large and tiled with marble. The rooms are spacious. The room had a nice view of the downtown area and was located next to shopping and lots of eating places! The hallways are well lit with fantastically elegant decor. Only drawback- but still shouldn't prevent you from staying- parking is hard (either in an expensive structure or on the street possibly couple blocks away). Definitely give it a try.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Close to everything

Posted Jun 29, 2014
Pros: Quietness & cleanliness.
Location: Easy access to San Francisco across the bridge driving or by BART. Lots of good restaurants. Close to a beach.
Good location. Low key. Staff very helpful. Easy check-in & check-out. We needed to directions to many places & these were provided by the desk staff.
4 out of 5
Recommended
for Business Travelers
by Bernard

Good location.

Posted Jun 22, 2014
Excellent alternative to downtown San Francisco - cheaper and well connected using the BART.
5 out of 5
Recommended
for Everyone
by Nancy

First time in Berkeley

Posted Jun 17, 2014
Loved this hotel, the room was perfect, very clean and comfotable.
4 out of 5
Recommended
for Everyone
by Valg from Long Island, NY

Great home-base for a 5-day stay in the bay area.

Posted Jun 11, 2014
Pros: Design, decor and location. Great place to stay to attend a wedding in Oakland. Conceirge was very warm an informative.
Cons: Some front desk staff were aloof
Location: Gritty environment, but a great place to be to get the feel of downtown Berkeley. It was fantastic to be able to have so many choices to eat.
We stayed four nights in order to attend a wedding in Oakland. We appreciated the conceirge on duty the evening we arrived, who helped with restaruant choices and help with parking. Comfortable room, attentive housekeeping staff - a great home base for our stay, during which we visited local friends and also did one day up in wine country. We would stay again.
3 out of 5
by A verified traveler

Conveniently located, nice bed, nothing special

Posted May 27, 2014
Compared to AirBnB the advantage was a nice bed and a good location. Wasn't as fancy as I expected and they put us in a tiny room at first, then moved us to a larger room very far from the stairs and with the drawers hidden in the closet (what?).
5 out of 5
Recommended
for Everyone
by Kim

Great place to stay

Posted May 23, 2014
All great plus the decor is beautiful - kind of hip - where the accents honor the lovely old architecture. I gave a 3 on the staff - the restaurant staff (two different voices) who took our reservations were actually pretty rude; we only persisted because it was so convenient. And I'm glad to say - the waiter was very nice and the food was creative and delicious.