Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Quality Inn University

2.5 out of 5
Quality Inn University
1761 University Avenue, Berkeley, CA

Reviews

7.2

Good

Rating 10 - Excellent. 179 out of 904 reviews" "
Rating 8 - Good. 338 out of 904 reviews" "
Rating 6 - Okay. 217 out of 904 reviews" "
Rating 4 - Poor. 109 out of 904 reviews" "
Rating 2 - Terrible. 61 out of 904 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Armen, San Jose

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Kathya

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy. My room smelled like mildew, the carpets were stained and the sheets had cigarette burns. There were a few people loitering in the parking lot (I don't know if they were employees but why would they need to hang out in the parking lot late in the evening). It smelled like smoke the moment I stepped outside. I ended up checking out the same night I checked in. In speaking to the man at the front desk there was no resolution to the problem, a refund or an offer to a different room. I ended up driving two hours back home and cut my trip short, losing over $100. Please do yourself a favor and don't stay at this place. It is dirty and there are much better options at the same price point.
Stayed 1 night in Dec 2023

2/10 Terrible

MUKESH

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Stayed 1 night in Dec 2023

2/10 Terrible

Auxsophene

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled awful. It had “halfway house” vibes. Nothing like the online pics or reviews.
Stayed 3 nights in Dec 2023

8/10 Good

Michael, Henderson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was situated in a fairly pleasant and quiet part of Berkeley and about a 15 minute walk to the campus edge. The hotel itself was a bit run down. Water somehow leaked from my sink into the quarters below. I hope they fix it soon. The staff were very friendly. The breakfast was nothing to write home about. The lodging cost was reasonable.
Stayed 3 nights in Oct 2023

6/10 Okay

Sigurd

Stayed 2 nights in Nov 2023

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2023

6/10 Okay

Jill

Stayed 1 night in Nov 2023

4/10 Poor

Albert

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, as we were in Berkely for a show at the UC theater. Only 3 blocks, and wonderful staff and room.
Stayed 1 night in Sep 2023

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Limited parking
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Lu

Stayed 1 night in Aug 2023

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, just they can improve in cleaning more frequently the rooms but everything was fine
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the price, even for a quick stay
For the price of the room, we expected more from this stay. The room was in pretty bad disrepair and the cleanliness was not great. The shower head had been removed, there were shelves that were removed, but the drywall was never repaired, the bathroom did not lock, the windows and blinds were super dirty, and the door handle to get into the room was not clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Randall, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant
Stayed 3 nights in Aug 2023

8/10 Good

Adonna

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Noah

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Pretty uncomfortable stay. Took a while to get in, staff was playing loud music next to our room but they did turn it off once we requested them to. The room had basic amenities but the appearance was very shabby. There were extremely loud noises from upstairs at one point that was concerning enough for us to wonder if we needed to call 911.
Stayed 1 night in Aug 2023

4/10 Poor

Christine

Stayed 1 night in Jul 2023

8/10 Good

neha, colorado springs

Liked: Cleanliness, staff & service
Rooms were ok But Noisy
Stayed 1 night in Aug 2023

10/10 Excellent

Yukihiro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had everything we need. Clean and nice!
Stayed 1 night in Jul 2023

8/10 Good

STANLEY T

Liked: Staff & service
ROOM CLEANLINESS, ESPECIALLY THE FLOOR. IT WAS KIND OF GRIMMY
Stayed 1 night in Jul 2023

6/10 Okay

MAUREEN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly; property was older and not too well maintained. Limited parking. Rooms were small but adequate.
Stayed 1 night in Jul 2023

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent stay
The hotel was clean and surprisingly quiet for the most part despite its location on the busy major road. Room was comfortable and everything seemed newer than the price or exterior may imply. Breakfast was modest but plenty sufficient. Staff was very nice in switching me to a less smoke smelling room.
Stayed 6 nights in Jun 2023

8/10 Good

Edward, San Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Amir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful front office
Stayed 1 night in Jun 2023

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness, staff & service
Staff was great, property itself was fine, room smelled very strongly of smoke, bed was stiff and weird, and furniture was old and in need of replacement. Would stay again if price was right.
Stayed 1 night in Jun 2023

8/10 Good

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking space,
Stayed 1 night in May 2023

10/10 Excellent

Romeo, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
It appears that there's a parking space for all the guest . The rooms are clean. The microwave, coffee maker, & TV all work.... PLUS, there's actually a free breakfast! We stayed at this same hotel this past January (5 months ago), and was told by the manager the free breakfast was a web-site mis- print. We stayed at this hotel because it is one of the less expensive hotels @ Berkeley.
Stayed 3 nights in May 2023

6/10 Okay

Patrick

Stayed 1 night in May 2023

6/10 Okay

Jose

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Alejandra

Stayed 1 night in May 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice. The breakfast has cereal and yogurt (on top of coffee, and those packed pastries). The woman in service was super nice.
Stayed 1 night in Apr 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area its in
Stayed 1 night in Mar 2023

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
One night a car parked by who knows played loud music from 3am until i lost count. Being too tired and too timid to start up with a complete stranger while jet lagged and hoping for a peaceful remainder i did nothing. But i was mad and lost sleep
Stayed 5 nights in Mar 2023

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good for budget minded traveler!
The hotel is fine for those who on a budget like me. The outside appearance had me concerned about the room but I was not disappointed I stayed there. Very clean; comfortable. TV worked well as did the WiFi. The bus I needed to take me to my conference on the campus saved me a lot of money in transportation. The area would not be conducive to walking alone at night in the dark would be my only concern.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2023

2/10 Terrible

Nicol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never going back there! It was not clean at all and there was poop on the floor that they did not want to clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Hyangmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Dan

Stayed 4 nights in Jan 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in Central Berkeley.
Stayed 4 nights in Jan 2023

8/10 Good

Maria L

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the only negative thing is that you mentioned a continental breakfast on your website but there was no continental breakfast offered once there.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice desk attendant.

4/10 Poor

Helena

Stayed 1 night in Nov 2022

2/10 Terrible

Jing

Disliked: Staff & service, property conditions & facilities
The staff was horrible. I pick up second floor to have a quiet room. However, even at 11:30pm, my next door people were still talking, laughing, opening/ closing the door. The even worse thing was the staff. He knocked at my door several times from 11:30pm, last at least 15 minutes. At first I thought it was a man who knocked next door. But it it turned out he knocked my door. I am a lady who stayed in room herself. I was so scared l, didn’t know who was knocking, and what was going on? I called front desk and nobody pickup phone. The knock continued, and I had to response. Then it was staff who asked me to turn down the music!??? I told him I was very quiet and didn’t make any noise. The noise was not from my room. 20 minutes later (after 12am) , the staff knocked my room AGAIN, still for several times, I asked him what’s going on again. He said there was music and TV noise. I told him again I didn’t turn on music or TV! I was very quiet! Around 12:30am I heard music came from down stairs. The staff knocked at a lady’s room at midnight for so many times without having basic judgment. How rude he is! I feel unsafe and violated.
Stayed 1 night in Nov 2022

2/10 Terrible

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The “free breakfast” is a lie. Room had a used coffee machine with water and a spent keurig cup in it. Floor was dirty.
Stayed 1 night in Nov 2022