Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Mar 18, 2015
The best things about hotel were that it was close to the hotel, dependable shuttle service, welcoming staff. The air conditioning was a little iffy. Was going to eat at restaurant but it was not appealing. I put yes for recommend but that is is really a "maybe"
2 out of 5
by A verified travelerfrom CA

shuttle driver is rude beyond imagination

Posted Mar 18, 2015
Location: Bar next door over run with gang members..... lots of sirens and police activity
Some of the staff is amazingly rude The hotel has no where to sit in the evening after hours, once the restaurant closes the only place to sit and unwind is in your room..... who wants to do that?
2 out of 5
by A verified traveler

Smells old and looks dated. Train noise ALL night.

Posted Mar 13, 2015
Pros: Location was good
Cons: Tear down and rebuild
Location: Arden Mall close
Would not stay here again. Rooms are old and smell musty, phone didn't work. Train track next to rooms and horns blowing all night. Very large grounds but when we pulled in it looked like it was cloased as there were no cars in parking area.
3 out of 5
by A verified traveler

Posted Mar 3, 2015
Location: Great dinner at Franchescos.
We were not told by the third party billing about the long term parking restrictions.
1 out of 5
by A verified traveler

Don't stay in room 201.

Posted Feb 12, 2015
Loud noises all night couldn't sleep. Didn't get money back caues was booked third-party.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Placentia, CA

A hotel to stay for business, close to the Airport

Posted Feb 8, 2015
Pros: Close to the airport and City of Oakland/Alameda
Cons: Rooms Furniture to be upgraded.
Location: Airport
This was the only option I had within our budget for hotel reservation. Hotel is ok, but the furniture is super old. I was first given a room facing the street, which was very noisy. Staff were king enough to change my room though. The food/bar was good. Healthier food options would be nice.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern VA

Posted Feb 6, 2015
Stayed one night on a quick business trip. Front office staff was friendly and upgraded me without a request. Room was clean and comfortable and there was an excellent Italian restaurant right across the street. Hotel shuttle driver was great too and only 6 minutes from the airport.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Business trip

Posted Jan 23, 2015
Pros: The bed was comfortable and the room was warm on a cold night.
Cons: It had a certain amount of outside noise-- cars, sirens, etc
Location: airport
I was on a business trip-- hotel was close to the airport. Staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
Pros: near the airport
Cons: more convenient charging capabilities near the beds.
Location: airport
we arrived to a friendly welcome. easy parking. we brought food back up to our room from the restaurant in hotel. the food was surprisingly good. the check out was quick but the parking machine outside almost did not let us out!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Jan 10, 2015
Pros: clean, close to airport, comfortable bed, fair price
Cons: parking lot is a bit small and compact
clean, close to airport, comfortable bed, fair price