Ratings based on 146 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
2.8 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
by A verified traveler from San Jose, CA
Sufficient, but not pleasantPosted Sep 2, 2014
Pros: Clean enough.
Cons: Cleanliness overall - attention to detail.
Location: Alameda is a great island - unfortunately, this hotel is on a busy street near fast food joints, not near any interesting sites.
The overall feeling at this place is not comforting. All the critical surfaces are clean (sheets, pillows, towels, counters, shower), but all others are grimy and dirty (baseboards, light switches, paint). It was the only availability in Alameda, so we kept our reservation and were fine staying here, but for $120, you'd think it would be a little nicer. The lobby smelled strongly of ethnic food (not connected to a restaurant). The receptionist gave me the keys in a dirty paper key holder (looked like it had been reused several times). The breakfast room was unmarked and bleak. We grabbed some pastries to go.
by A verified traveler from san diego ca.
Fealty Dirty 3rd century tv.Posted Aug 23, 2014
Disgusting Not ever again Hotel was stains all over the place They really need to improve very thing I mean it every thing Totally dislike this hotel Stains on shower Stains on carpet Stinks Need paint Pealing paint on shower The hunting hotel
by A verified traveler from San Diego
Lucky to be rated a 2 out of 5Posted Aug 19, 2014
Pros: Nothing really. The beds were ok.
Cons: The front desk staff could be a little more helpful and knowledgeable about the local area. The breakfast area could be stocked better.
Location: It was an downtown location with plenty of nearby things, but everything in the neighborhood closed by 10:00 PM, even the fast food restaurants.
We booked 3 non-smoking 2-double bed rooms. When we arrived, they had us in 2 non-smoking rooms and 1 smoking room even though we had booked non-smoking rooms through Expedia. They told us they were sold out so we would have to stay in the smoking room the 1st night and then move to non-smoking the next day. They blamed the mistake on Expedia. When we returned on the 2nd day, they had not moved the room to a non-smoking room even though we had checked out of the smoking room per their request in the morning. They said they were full again. When we complained vigorously, magically, a non-smoking room became available for the 2nd and 3rd night. The breakfast was not good. It was a continental breakfast, which is ok, but they ran out of bread, oatmeal, and other things on Saturday and Sunday mornings. It was ok on Monday morning. The front desk staff was courteous, but not very helpful.
by A verified traveler from Los Angeles
Disappointing hotel, dirty carpets in the room.Posted Aug 17, 2014
Cons: Everything need improvement including the breakfast, just very expensive for what is offered.
the whole experience was bad. The carpet was very dirty, the toilet backed up at first flush. Breakfast place was dirty and very little to eat.
by A verified traveler from La Mirada, CA
It's a live-in apartmentPosted Jul 28, 2014
So embarrassed to have taken my parents and kids to that place. It was filthy! People lived there like if it was an apartment building!! Cigarette stubs everywhere!! Just not the place to take your family.
by A verified traveler from Bellflower CA
For one or two nights if you re workingPosted Jul 26, 2014
This hotel is just to stay one night.. first impression reall y bad they gave me a used room from another guest.Also was a crew drinking outside rooms, speaking loudy, after 16 min I got the disability room. Non recommendable for vacation.
for Business Travelersby Malakai from Finland
Not bad, good locationPosted Jul 22, 2014 on Hotels.com
For the amount of money most SF hotels cost this one wasnt half bad. Good location by car, fast to get to SF. Shops and restaurants nearby. Room was allright, noisy AC, wifi needs password everytime. Door was quite loose. Clean beds, decent bathroom.
by A verified traveler from LA
Not very clean, carpet, doors need to be cleaned.Posted Jul 19, 2014
Room was a non smoking but yet the room smelled otherwised. Smell was not pleasent and smelled dirty.
for Familiesby NC from Ca
Posted Jul 15, 2014 on Hotels.com
Room smelled like smoke. Only 2 towels in a 4 persons room, booked 2 double beds. Towels were very old and bed sheets were questionable if were changed at all. For one night stay is ok.
for Couplesby A verified traveler
Very oldPosted Jul 5, 2014 on Hotels.com
Basic no-frills inexpensive motel. Clean, plumbing and AC worked, new linens. Old-looking.