Ratings based on 792 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Grand hotel with Beautiful facilities & Bay Views

Posted Dec 29, 2014
Pros: Sports facilities, Paragon bar, lobby, location, views
Cons: The room doors should be replaced with heavier ones that are sealed against light and noise. Guests should be asked not to talk loudly in hallways.
Location: Great restaurants and shops all over Berkeley and North Oakland. Tilden Park and the Lawrence Hall of Science are great for kids and adults alike.
I have stayed at the Claremont approximately 35 times over the past 25 years and have seen it progress from a faded old family-owned resort to its current splendor. This visit coincided with the holidays, and again I was very impressed with the beautiful lobby decorations, including a gingerbread house big enough to house Santa and various helpers. The staff is professional and aims to please. The restaurant and bars are gorgeous; I hear the food is great, although as a former Berkeley resident with ties to Chez Panisse I never eat there. The spa is too expensive for me but use of the club facilities is a must, as guests are forced to pay a resort fee. I particularly love the fact that there's a big Pilates studio that one can use without an instructor--very helpful. The pools and gym are excellent. Now for the downside: the rooms are a mixed bag--all different sizes and configurations, and not luxurious. However, all have been renovated, as have the hallways, and are perfectly adequate. The main drawback is that the bathrooms are heated only by heat lamps and can be freezing. Sound is also a problem, as the doors are thin and unsealed, letting in lots of noise from the hallways. If your aim is to hole up in your room, you'd do better at a modern chain hotel. But if you want atmosphere, amenities and glamour, the Claremont is your kind of hotel. I wouldn't stay anywhere else.
Comment from Hotel Management
Jan 5, 2015 by HotelMgmt, Hotel Management
From such a frequent visitor of The Claremont Hotel Club & Spa, we are so appreciative of your comments and delighted to read your thoughtful review. We couldn’t be happier to know you enjoy the grandeur of our historic property as well as the efforts we put into ensuring that our guests' visits are the best they can be for the holiday season. Our Club facilities, as you mentioned, are a must for all fitness lovers and it is great that you are able to make use of them when you stay. Just as the rest of our historic property, our guest rooms are quite unique with each different from the next. We appreciate your suggestions as we are constantly looking for ways to improve and will share them with our management team. It is our hope to see you again soon. Thank you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary

Nice hotel, good sports club, festive

Posted Dec 9, 2014
What I expected , didn't use the spa but did work out
Comment from Hotel Management
Dec 16, 2014 by HotelMgmt, Hotel Management
We are so glad to have met your expectations here at The Claremont Hotel Club & Spa. We do feature many amenities and activities for our guests to take advantage of and we hope that you have the opportunity the future to enjoy them all. It would be our pleasure to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seal Beach

Good hotel to stay at when visiting Berkeley

Posted Nov 24, 2014
Pros: Love location
Cons: Update the small bathroom
Location: Urber has a hard time finding the entrance to hotel
Room was nice but bathroom needs revamping, it looked pretty tired.
Comment from Hotel Management
Dec 5, 2014 by HotelMgmt, Hotel Management
We are so glad you enjoyed your stay with us. Our hotel is indeed perfect for all Berkeley visits. Thank you for sharing your appreciation for your accommodations, but we do regret if your guest bath was not more to your liking. It is our hope that you have the chance to stay with us again at The Claremont Hotel Club & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for a conference

Posted Nov 16, 2014
Restaurant is super expensive and not worth the high cost.
Comment from Hotel Management
Nov 24, 2014 by HotelMgmt, Hotel Management
The Claremont Hotel Club & Spa offers the perfect place for a group meeting or conference and we are glad you agree. It is disappointing that you were not as impressed with your dining experience with us, however. We appreciate your feedback and hope that we can provide you with the encounter you are seeking in the future. Thank you for your sharing your review.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice view and I was up all night due to noise

Posted Nov 12, 2014
Pros: classic beauty
Lovely room with view of the bay, but did not get a good night's sleep, because all the HVAC units were on a roof right outside our window, and they kept king on and off. This "symphony" was punctuated by the elevator bells down the hall, ringing through the night. Also, it cost $30 just to park in the lot, and the plastic card we were given in order to exit the lot after check out didn't work; we had to wait for another car to leave and sneak out - still have the plastic card as a souvenir! Staff only moderately friendly.
Comment from Hotel Management
Nov 25, 2014 by HotelMgmt, Hotel Management
We appreciate your thoughtful review of our historic hotel. All of our associates take special care to create an environment of relaxation for a peaceful retreat and it is disappointing to learn that you did not feel the same. Please accept our apology if any sounds outside of your guest room were a disruption to your peace or if you encountered any issues while exiting our secure parking. We will be certain that our maintenance team is aware of the matters you shared. Thank you for providing your feedback. We hope to have another chance to welcome you back in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom santa cruz, ca

Beautiful views

Posted Nov 10, 2014
Excellent staff- I forgot my pillow in the room and house keeping was wonderful to send me the pillow- promptly. Front stFf was also eonderful
Comment from Hotel Management
Dec 5, 2014 by HotelMgmt, Hotel Management
The views from The Claremont Hotel Club & Spa are truly magical. Thank you for sharing some time with us and for letting us know of your appreciation of our associates' efforts. We can understand how trying it can be to leave belongings behind and do all we can to reunite items with our guests. We hope you will stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed our stay.

Posted Nov 4, 2014
Nice room .. Friendly staff .. Lots of amenities.. Would book again
Comment from Hotel Management
Dec 5, 2014 by HotelMgmt, Hotel Management
Your review certainly highlights exactly what we want all of our guests to enjoy from our guest rooms to our friendly associates! Thank you for taking the time to share your impressions. We would love to see you again at The Claremont Hotel Club & Spa.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Denver, CO

Comfortable ellegance

Posted Nov 3, 2014
Pros: Spacious ~ Everything you need
Location: Walk able to shopping, eating and entertainment.
We spent this past week at the Claremont Hotel ~ It's exactly what we love in a hotel property! Historic elegance that is well maintained, beautifully furnished with amazing amenities, excellent location ~ walk-able to neighborhood shopping, dining and entertainment, and a friendly helpful staff. The service and attention to detail are exactly what you'd expect... available for any request, yet not overly attentive... the perfect mix. Authentic ~ Friendly and Professional... bravo to the management team!
Comment from Hotel Management
Nov 12, 2014 by HotelMgmt, Hotel Management
Our property is indeed historic with classic charm to accompany its grand past, combined with modern amenities and comforts. It is wonderful to learn that you appreciated the service you encountered as well as our location. If there is ever anything you need while visiting, our associates are always happy to help. We look forward to welcoming you back again to The Claremont Hotel Club & Spa.
4 out of 5
Recommended
for Spa
by Kadishafrom Atlanta

Awesome

Posted Oct 25, 2014 on Hotels.com
The Spa was fantastic. The restaurants were great. The room was awesome!
4 out of 5
Recommended
by Lindafrom Kansas City

Posted Oct 22, 2014 on Hotels.com
Very nice staff....rooms seemed a little out dated but clean. I liked the area a lot and wish we would have had more time to explore. Would have been nice if they had a shuttle to Airport and Bart.