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Reviews of Hotel Casa Divina Oaxaca

3 out of 5
Hotel Casa Divina Oaxaca
Xicotencatl No 212, Centro, Oaxaca, OAX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 167 reviews" "
Rating 8 - Good. 35 out of 167 reviews" "
Rating 6 - Okay. 17 out of 167 reviews" "
Rating 4 - Poor. 1 out of 167 reviews" "
Rating 2 - Terrible. 5 out of 167 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad we chose this hotel for our family trip. It was great fit for our needs for space and location. Excellent breakfast. Many thanks tonall hoyel staff for very good service. Definitely will come back.
Stayed 4 nights in Mar 2024
Response from casa on Mar 19, 2024
Gracias por sus comentarios son muy importantes para nosotros.

6/10 Okay

Paulina

Traveled with family and small children, Traveled with family
Liked: Staff & service
Location was good
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely. Attentive staff, spotlessly clean everywhere, great bed, and Patricia is the secret weapon!! She not only got me a needed hair appointment with her personal stylist; she walked me to the salon and told the hairdresser what I wanted (my Spanish is not good!). Hats of to Casa Divina. ❤️
Stayed 2 nights in Feb 2024
Response from casa on Mar 19, 2024
Gracias por sus comentarios un placer atenderlos , los esperamos pronto.

10/10 Excellent

TRACEY

What a pleasant surprise
Stayed 1 night in Mar 2024
Response from c on Mar 19, 2024
Tarcey thank a lot call us we have your passport

8/10 Good

Mark, Sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location. Patricia was super friendly and helpful in giving us direction on what to explore. The included breakfast was good.
Stayed 3 nights in Feb 2024
Response from casa on Mar 9, 2024
Thanks for your comments.

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to stay in a "Oaxaca" style hotel, away from the corporate shell of Holiday Inns, Marriotts, Hiltons, This is the place to stay. Super clean, GREAT staff and for once, the pictures are accurate and current. The Villa we stayed at was simply amazing, private parking, 2 large rooms and entertainment room, full kitchen, dinning area, and living room. Free breakfast, and not just a small continental, we are talking about a full breakfast, your choice of fruit to start, eggs, chilaquiles, enchiladas. and simply delicious. Paty and her crew are amazing with everything. Carmen our personal housekeeper for the Villa we fantastic and super friendly. If you are looking around for somewhere to stay and you are not sure, but you landed on this Hotel. STOP and book it!! You will not regret it. Everything is walkable, downtown, 5 star restaurants, Zocalo, mercado!
Stayed 3 nights in Feb 2024
Response from Ernesto on Mar 1, 2024
Thank you for you kind comments. We hope to see you soon again!

10/10 Excellent

Santos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel quiet hotel. The staff is very friendly and make you feel welcomed. I rongly recommend this pplace
Stayed 3 nights in Feb 2024
Response from cas on Feb 26, 2024
Gracias por sus cometarios son muy importantes para nosotros.Gracias por su preferencia.

10/10 Excellent

Trisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Divina is a beautiful, spotlessly clean boutique hotel in a great location for walking to all of Oaxaca’s attractions. The staff is amazing. For a small fee we had a beautiful meal every morning ( continental is free but the cooked breakfasts were fantastic). The manager helped us find a driver for our party of 7 to take us wherever we wanted to go outside the city. We will stay here again.
Stayed 7 nights in Feb 2024
Response from Ernesto on Feb 27, 2024
Thank you! We hope you come back soon.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so helpful
Stayed 4 nights in Feb 2024
Response from cas on Feb 19, 2024
Gracias

8/10 Good

Isidoro, Woodburn

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from c on Feb 19, 2024
Gracias

10/10 Excellent

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little hotel in downtown Oaxaca! The property is just a few blocks away from the city's main square in a very walkable area on town. There is plenty of shops, restaurants, and bars around. The hotel is perfect for families and couples. Breakfast was included and it was really good. The staff was very helpful and kind; we would definitely go back!
Stayed 5 nights in Dec 2023
Response from Ernesto on Jan 15, 2024
Thank you very much for your comments. We will be waiting for you!

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and room was comfortable and clean
Stayed 6 nights in Dec 2023
Response from casa divina on Jan 30, 2024
Gracias por sus comentarios son muy importantes.

10/10 Excellent

Jose, Houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from beginning to end. Reception was always there and answering any questions we had plus making sure we didn't need anything else. The ladies at the breakfast restaurant were very nice to our daughter and made her simple toddler foods so she could eat as well. The room was cleaned very well everyday. Everything worked as it should. The only thing we did not love were the beds. They were a bit hard and you could feel the springs sometimes. The hotel is just a few blocks from el Zocalo and there are a lot of restaurants nearby that were very good.
Stayed 6 nights in Nov 2023
Response from casa divina on Nov 30, 2023
Mr. JoseThank you a lot for your comments those are very important for us.Thank you for your preference.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from casa divina on Nov 10, 2023
Buenas tardes , nos gustaria saber en que podriamos trabajarr y nos ayudaria en ser mas especificos.Gracias.

10/10 Excellent

Pamela, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very knowledgeable and helpful.
Stayed 3 nights in Oct 2023
Response from Ernesto on Oct 31, 2023
Thank you for your kind comments!

10/10 Excellent

Jose Luis

Liked: Amenities
Excellent property, food and all the staff
Stayed 2 nights in Oct 2023
Response from Ernesto on Oct 13, 2023
Thank you! We hope to have you with us soon.

10/10 Excellent

Ernesto, Miami Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for staying in Oaxaca. Close to all mayor attractions. Paty the manager was very helpful with all her insight on dining options and arranging visits to places around Oaxaca. Would choose it again if we come back.
Stayed 14 nights in Jul 2023
Response from casa divina on Aug 17, 2023
Buenas tardes Sr. Franco, gracias por sus comentarios y por su preferencia.Los esperamos pronto.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Villas were spacious and clean. The location was ideal for walking to shops and restaurants. Taxis were easy to find, if needed, however, the Casa Devina staff was always willing to make cab arrangements. The only negative is that the villas are a 15 min walk or 5-10 min cab ride from the main hotel. The free breakfast was not always convenient to get to for that reason. The staff was incredibly kind and helpful, even called the airline to help straighten out an issue with checking in.
Stayed 7 nights in Jul 2023
Response from casa divina on Aug 8, 2023
Thanks for yours comments.Regards.

10/10 Excellent

Gabriela

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from casa divina on Jun 22, 2023
Gracias por su calificacion y preferencia.

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and incredibly nice. The property was well maintained and in really good shape. My only feedback is that the mattresses were too hard. I'm a side sleeper so this was tough for me.
Stayed 4 nights in May 2023
Response from casa divina on May 16, 2023
Hello thank you for your feedback it is very important for us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Clean, comfortable, spacious room with good bathroom. Breakfast was too Mexican, not international.
Stayed 2 nights in Mar 2023
Response from casa divina on Apr 14, 2023
Mr. John :Thank you for your comments

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They hotel was just perfect! The staff were phenomenal with all services. The gentleman Sergio was amazing w/ assisting with any needs right down to recommend new places to go. Dona Mercedes and all the lovely ladies working at the restaurant La Llorona were the most beautiful souls ever! They went above and beyond to having us feel welcomed and loved! Felt like I was at my abuelitas house having breakfast with them each morning to were we looked forward to going upstairs! The rooms were wonderful and walking distance from el centro to where you were not too close and hearing all the noise but not far too just walk out to get some food. We alway were able to get a massage from the outstanding masseuse that was able to pin point exactly what was hurting without us saying a word. The greatest trip so far and best service we have ever had. Would recommend and stay here again when I return. The amazing staff made this experience one that I want to and will be returning here!
Response from casa divina on Apr 14, 2023
Miss. Sara Thank for your comments.

8/10 Good

Fatima

Liked: Staff & service, amenities
Stayed 7 nights in Mar 2023
Response from casa divina on May 4, 2023
Gracias por su calificacion

6/10 Okay

Lorena

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Ernesto on May 1, 2023
Gracias por calificarnos! Trabajaremos en mejorar su experiencia.

10/10 Excellent

MONICA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful and clean. Staff very friendly. They were accommodating with breakfast preparing our food slightly earlier to make it to our tours.
Stayed 7 nights in Feb 2023
Response from casa divina on Mar 4, 2023
THANK YOU FOR YOUR COMENTS

10/10 Excellent

Ana Eleonora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Divina is a delightful small hotel that offered a wonderful ¨home away from home ¨ . Hotel is really beautiful in every detail. Rooms are quiet, comfortable and spotless. Location is perfect: walkable everywhere but a bit removed from the noise. But the best part is the outstanding service. Every interaction with the staff was perfect: front desk and restaurant … the best!
Stayed 7 nights in Feb 2023
Response from casa divina on Feb 27, 2023
Miss Anna Thank you for your comments.Regards.

8/10 Good

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in villa. I didn’t know Villa was the separate location front the hotel. So it was surprise. Villa was a lot more contemporary than the hotel’s traditions Spanish style building. it was spacey and have two bathrooms and living room.
Response from casa divina on Feb 27, 2023
Thank you for your comments

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a charming hotel. The property was well maintained and clean. Best of all were the staff particularly all of the staff in the restaurant. I will be coming back.
Stayed 7 nights in Feb 2023
Response from Ernesto on Feb 23, 2023
We hope to see you again very soon!

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to many attractions but on a quiet street. Spotless, attractive rooms. Attentive, helpful, and friendly staff. There are only eight rooms so it has an intimate feel. My wife and I would definitely stay here again.
Stayed 5 nights in Feb 2023
Response from casa divina on Feb 15, 2023
Mr. felipe thank you for your comment.Thank you for your preference.

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff are very friendly and helpful. The housekeeping is very good and breakfast included delicious with friendly service staff.
Stayed 6 nights in Feb 2023
Response from casa divina on Feb 13, 2023
Thank you for your comments

10/10 Excellent

Brent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe I overlooked it on their site, but I wasn’t aware the Villas weren’t on the property. The 10 minute cab ride to the hotel for breakfast wasn’t inconvenient for us in any case, and it was covered by the hotel. After breakfast we took advantage of being near the center to explore the sites on foot. The accommodations were worth every cent.
Stayed 8 nights in Feb 2023
Response from casa divina on Feb 13, 2023
Thank you for your comments.

6/10 Okay

Deanna

Stayed 5 nights in Jan 2023
Response from casa divina on Mar 6, 2023
Nos gustaria saber sus comentarios.

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos unos días muy buenos en este hotel. Las habitaciones eran grandes y el personal súper amable. Además el hotel está muy bien situado en el centro de la ciudad.
Response from casa divina on Jan 5, 2023
Gracias por sus comentarios.Los esperamos pronto.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the space, very roomy and the beds were comfortable. We felt safe
Response from casa divina on Nov 30, 2022
Thank you for your comments those are very important for us.Thanks for your preference.

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff is unbelievably very customer service oriented, helpful and kind. I like the fact that it’s a small boutique hotel with only 8 rooms, very quiet and relaxing. Great location too.
Stayed 4 nights in Nov 2022
Response from casa divina on Nov 24, 2022
Good morning thank you for your comments

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from casa divina on Aug 24, 2022
gracias

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Juan Solís

Stayed 4 nights in May 2022

10/10 Excellent

Alberto Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, el personal muy amable solo la comida, muy buena pero el horario muy limitado, se paga desayuno incluido y sales a las 7 de hotel para tour o aeropuerto y el restaurante abre a las 8.30, pierdes ese almuerzo
Stayed 4 nights in Mar 2022
Response from Ernesto on Apr 6, 2022
Muchas gracias por sus comentarios. Trataremos de mejorar atendiendo a sus sugerencias!

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean spacious room, excellent friendly service, tasty breakfast.
Stayed 6 nights in Mar 2022
Response from casa divina on Mar 29, 2022
Hello Thakns for your comments

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and restful!
Stayed 1 night in Mar 2022
Response from Ernesto on Mar 7, 2022
Thank you for your comments!

10/10 Excellent

Frances

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent property !
Stayed 3 nights in Dec 2021
Response from Ernesto on Jan 14, 2022
Thank you! We hope to serve you soon again

6/10 Okay

Christopher, Toronto

Traveled with partner
Liked: Property conditions & facilities
The property was ok, but the sheets didn't feel ultra clean. The offsite parking was a pain and was difficult to navigate the rental car in, up these very narrow ramps to the third floor. Staff was efficient but not overly friendly
Stayed 1 night in Dec 2021
Response from Hotel Casa Divina on Jan 6, 2022
Thank you for your comments are very important for us.

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una magnífica opción
La experiencia fue muy grata, el personal es súper atento y amable. El hotel está muy limpio y por su ubicación es muy sencillo caminar a cualquier parte Lo recomiendo totalmente !!
Stayed 5 nights in Aug 2021
Response from casa divina on Aug 18, 2021
Gracias por sus comentarios los esperamos pronto

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021
Response from casa divina on Jul 29, 2021
Gracias por hospedarse en Casa Divina

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021
Response from casa divina on Jun 25, 2021
Gracias por hospedarse en casa divina

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely restored historic property
Stayed 2 nights in Jun 2021
Response from Hotel Casa Divina on Jun 9, 2021
Thank you for your comment, greetings

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa divina
Buena estancia empleados amables en general considero buena
Stayed 8 nights in Apr 2021
Response from casa on May 10, 2021
GRACIAS POR SUS COMENTARIOS SON MUY IMPORTANTES PARA NOSOTROS

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location.. walking distance from el centro. It's a quite hotel,. The only concern was one male receptionist that was so nosy.. stalked us around the hotel and just weird vibes. He would call our room when he clearly saw us leave and my daughter was in the room alone. Other than that it was a great stay.
Stayed 8 nights in Apr 2021
Response from casa on May 26, 2021
Hello , It was a big confusion but we are taking care of it. Can you be so nice to call us . Thanks a lot.

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and secure.
Great location. Comfortable. Walking distance to main attraction. Enjoy the surroundings and the building per se.
Stayed 2 nights in Apr 2021
Response from casa divina on Apr 24, 2021
DEAR GUEST THANK FOR YOU COMMENTS IT IS A PLEASURE TO HAVE YOU WITH US.