Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
This is a basic hotel in the South Columbus/Obetz area. The rooms are clean and comfortable, the staff is helpful, and the breakfast buffet is nice.
1 out of 5
by A verified traveler

Aweful

Posted Jul 7, 2014
Manager was unresponsive . Tried unsuccessfully three times to get a clean room. Fourth time was the charm. Would have gone elsewhere if I could have found another vacancy. Never again.
4 out of 5
Recommended
for Everyone
by Von from Ohio

Nice Hotel

Posted May 4, 2014
Pros: Free breakfast
Cons: Lighting in the room
Location: Fast food places near by.
Our experience at this hotel was okay. The room needed more light.
2 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted Apr 7, 2014
Hotel had not hot tub per picture and workout room was under construction(would of been nice to know). It was a little longer ride then stated. Overall was fine and pool was warm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean Hotel

Posted Mar 31, 2014
Pros: cleanliness
Cons: Uplolstery
Location: Capital University
Great Room and Great Breakfast . Friendly staff Easy access to Interstate.
3 out of 5
by Nancy from columbus

Girls night

Posted Mar 31, 2014
I took my daughters there for a relaxing night and some swimming. I also took a few of their friends since my daughters birthday was on the 26th. The hotel was clean beds where comfy. I did how ever think the staff was very rude. Matter of fact the lady at the front desk yelled at my girls ( they where very well behaved considering they are 13 years Old.) She also wanted to argue with me and proceed to tell me that only registered guest can swim in the pool. Uummm hello they where. I guess she thought we where thugs. Just a normal family trying to enjoy a relaxing night. Not so much. Not to mention they say they have a hot tub and a fitness room. They have birthed. Get it together Comfort INN
3 out of 5
by A verified traveler

Lost Item

Posted Mar 2, 2014
Pros: A group of men outside the front door under my window woke me up fighting and yelling loud foul language two times throughout the night.
Cons: Breakfast could be better but at least it was included
I left my pillow/pillowcase behind and called hours later. The staff couldn't find it. It was right on top of the bed and not the same color as their stock pillowcases. I have allergies and have to use my own...couldn't believe that they couldn't find something so obvious that was left behind. Very disappointed. Also, I believe that the price that I paid was higher than their normally advertised rate. Unfortunately, I only checked Expedia on my phone when making the reservation.
5 out of 5
Recommended
for Everyone
by b from Lexington, KY

Smaller hotel with great amenities

Posted Feb 24, 2014
Pros: STAFF STAFF STAFF.. Clean rooms, comfy beds , did I mention the staff?
Cons: Elevator smells of oil/grease...Some workers doing heavy lifting/moving etc could be better groomed but they were VERY polite and helpful!
Location: That is the only bummer.. only fast food nearby... Every type of fast food but that was it... Arbys, Wendys, Micky Ds, Donatos, KFC, and more..
This is the best hotel experience I have had in years! And I have been on the road for quite awhile! The staff is outstanding! 5 of them went out of their way to help me in various ways! 5 OF THEM!!! They jumped through hoops to make sure I was able to get where I was going and had what I needed. They even loaned me a charger for my phone when I grabbed the kindle charger instead of the phone charger. I will recommend this hotel, I have recommended this hotel and will stay there again... GREAT JOB Patty, Kathren, Hannah, Christina and the other man that was down for breakfast when I was there... THANKS For making my trip easier!
4 out of 5
Recommended
for Personal Event
by Brittany from Columbus

Truck stop convenience

Posted Jan 28, 2014 on Hotels.com
Overall nice experience. The area is perfect for travelers directly off highway. Room nice and cozy.
5 out of 5
Recommended
for Business Travelers
by K from Pittsburgh, PA

Good, quick overnight stay

Posted Dec 15, 2013
needed a room close to government base for business. checked in very late at midnight and checked out first thing in morning so can't comment on any amenities like the pool and such. staff was friendly. room was clean. continental breakfast was fine, not fantastic but not poor either. room was absolutely freezing when i checked in, although it was during a snow storm and freezing temperatures. they didn't have the heat turned on. heated up fine in about 30 minutes when i cranked the thermostat on heater to 80. wifi seemed a little slow for some reason. overall pleased and would stay there again if in the area.