Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
98% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
Friendly front desk employees but breakfast need to improve.
3 out of 5
by A verified traveler

smoke free?

Posted Mar 7, 2015
People were smoking in the non-smoking room next to us and the room would stink every 2 hours or so. Plus the pool had to be drained and fixed while we were staying there. Fixing the pool for safety purposes is necessary, but the only reason we picked that hotel was because of the indoor pool. They just said sorry and that it would be fixed the next day....... It wasn't. The room was adequate for an inexpensive hotel but the breakfast included was a joke. Every morning (5) they had biscuits and gravy and make your own waffles. No eggs, or meat products at all. Plus only 1 waffle maker so if there was anybody in line you had to wait for each waffle. Not a bad hotel but definitely cheap. And would not recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great one night stay

Posted Feb 27, 2015
Pros: Perfect stay over. Wifi was easy to get.
Location: Just stayed overnight.
The room was very comfortable and clean. Large bathroom. Breakfast was good. Great waffles!
3 out of 5
Recommended
for Everyone
by A verified traveler

No use of indoor pool

Posted Feb 16, 2015
Cons: Pool to be fixed
Had to work the weekend on the westside of Columbus. Book this hotel since it was the closest that had an indoor pool. But unfortunately the pool was no in service and the staff had no idea when it was going to be repaired. Paid more than I could have if I were to have stayed on the west side closer to the event.
5 out of 5
Recommended
for Couples
by Salenafrom columbus

very nice

Posted Feb 6, 2015 on Hotels.com
It was very nice & quiet
Comment from Hotel Management
Apr 25, 2015 by Guest, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Kathy Sothen General Manager Quality Inn & Suites 614-497-9600
3 out of 5
Recommended
for Everyone
by A verified travelerfrom trzeciak mootispaw

The internet wasn't very good couldn't get online

Posted Feb 5, 2015
Staff was nice breakfast was ok the waffle maker wasn't very good but I did ok there Disappointed the pool was closed The room and lobby were clean I'll probably stay again If I get another good rate from Expedia
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the price !!

Posted Feb 2, 2015
The room was extremely clean. The bed and sheets was as comfy as the best rated hotels. The hotel was Ultra quiet. The pool was out of service. The free breakfast was great and on point. Will definitely recommend and be a loyal customer.
5 out of 5
Recommended
for Business Travelers
by johnfrom State College PA

Business Trip 2015

Posted Feb 1, 2015 on Hotels.com
Like the location and the breakfast. Only wish there were more options for protein without sugar or carbs. With being diabetic I am limited with choices. Basically hard boiled egg for breakfast which I have to heat in a cup of hot water. Also, would like to see more handicap rooms available with reclining chair.
Comment from Hotel Management
Apr 18, 2015 by Guest, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Kathy Sothen General Manager Quality Inn & Suites 614-497-9600
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
Pros: Close to freeway access
Cons: Basic maintinece to make sure everything works correctly
It was clean and comfortable, close to freeway access.
4 out of 5
Recommended
for Families
by A verified traveler

Great

Posted Jan 28, 2015 on Hotels.com
Nice