Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.5 Hotel condition
They paid and stayed.
for Business Travelersby ambassador inn from ocean city MD
Posted Oct 2, 2013 on Hotels.com
This hotel was the dirtiest place I've ever stayed in, very disappointed, will not stay there again!
for Personal Eventby Larry from Ocean city
close to all attractionsPosted Sep 26, 2013 on Hotels.com
THE ROOM WAS CLEAN AND BED WAS COMFORTABLE. THERE WAS NO TABLE WITH CHAIRS . THEY HAD WI-FI BUT THE SIGNAL FOR WI-FI SERVICE DID NOT REACH TO MY ROOM . HAD TO SIT IN LOBBY TO USE THE LAP TOP PC.
for Business Travelersby 9-13-13 from 9-15-13
water never got hotPosted Sep 17, 2013 on Hotels.com
the rooms was ok. water never really got hot could shower with out cold water on. Maid did refresh on room left the door to room unlocked am open with all are stuff inside.
for Business Travelersby Randy from Pennsylvanua
No in-room InternetPosted Sep 15, 2013 on Hotels.com
The wireless Internet signal was too weak to connect in my room. Neither my iPhone nor laptop could get a connection signal. Sitting on the floor in the hallway or in the lobby was not a satisfying alternative but did allow me to connect.
Recommendedby John from New York
Very good locationPosted Sep 13, 2013 on Hotels.com
An old, partially dilapidated hotel that does need some upgrades. Room was small but fairly clean. Beds were small. No pool on site, but you could go to sister hotel. Shower was good. Place was quiet, and worthwhile for the place, Certainly not luxurious.
Recommendedby A verified traveler
Posted Sep 11, 2013 on Hotels.com
My stay was nice and the staff was nice and helpful when asked for information about the sites. I would like some information on the apartments that you have to book for next summer.
Recommendedby Ld from Baltimore
Expect what you pay forPosted Sep 4, 2013 on Hotels.com
Nothing fancy but great location
by A verified traveler
Worst customer servicePosted Sep 4, 2013
Cons: The staff.
I would never book here again. I had a family emergency and I was told I couldn't get my money back, even though they could have easily filled the room. The woman was aggressive, angry, patronizing and rude. So I was charged for the room. I figured I'd try to get someone I knew to stay for free and not waste it. What did they do? Call me and threaten me to tell me they were charging me MORE for not Showing up. Are you kidding?! The room was paid. Every staff member I interacted with (if they even answered the phone) was rude and arrogant. Never again. There are too many places in OCMD to go to this poorly run establishment.
for Getaway With Friendsby A verified traveler
close to boardwalkPosted Aug 28, 2013 on Hotels.com
The room was clean but we had to go across the street down a block to get ice from a different sister hotel- there was none on location. The rooms were a little small and the bed boards were broken and the fridge was not plugged in when we got there. Good place if you just need to stay one night which is all we needed- better place if going with friends.
for Getaway With Friendsby Josh from Baltimore
Not so renovated...Posted Aug 27, 2013 on Hotels.com
Our room was on the 2nd floor and the built in wall AC was not working well or big enough to keep the room comfortable. Luckily temps were in the 80's and not the 90's. Location was close and convenient to boardwalk, shops and beach, but surrounding neighborhood wasn't the best. Beds were old bouncy springy mattresses. Website definitely over emphasized the so called renovations!