Ratings based on 573 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Room not completely clean when we arrived.

Posted Jul 26, 2014
Very nice hotel. The room needed cleaning when we checked in. It was obvious that the cleaning crew does not vacuum around beds.
5 out of 5
Recommended
for Everyone
by A verified traveler from MD

Awesome hotel with a live band. Great good

Posted Jul 21, 2014
I loved this hotel I have already told my friends they must stay there. Friendly staff great food. Live band that had everyone on their feet. Oh and right at the beach. The beach was not crowded like down towards the boardwalk. Can't wait to visit again
Comment from Hotel Management
Jul 26, 2014 by Stephanie, Hotel Management
Dear Kiana, Thank you so much for the great review! We're glad you enjoyed your stay and are happy we'll be welcoming you back again! Kind regards, Stephanie Reed Social Media Manager
1 out of 5
by A verified traveler from lynbrook ny

Bad

Posted Jul 14, 2014
Very bad people they are very nasty on the counter disk
Comment from Hotel Management
Jul 26, 2014 by Stephanie, Hotel Management
Dear Jamal, I'm very sorry that you had an unpleasant experience at our front desk. Without details I really can't address the issues you had, but I do apologize if you felt the front desk staff was impolite. They are all very good people, but rudeness is inexcusable, and I will pass along your concerns to the Front Desk Manager so that appropriate refresher training may be offered. I do hope you will return so that we can have another chance to offer you the superior service you deserve. Thank you, Stephanie Reed Social Media Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Nice hotel - All needs available

Posted Jul 14, 2014
Pros: The all you can eat buffet is one of the best. Outdoor Bar/grill and live entertainment.
Cons: N/a
Location: Only had time to golf and hit the beach. Two of my favorite activities. The area is just loaded with beach like acitivites. Biking, Boating, Fisihing.
Stayed for 3 nites. Check in/out was painless and quick. Room was large enough and quiet. Overall didn't have any complaints. Ended up eating at the hotel once we realized that was the best bang for the buck in the area. Although I was with a little child and couldn't take advantage of all the amenities, there is plenty to do at this hotel with the outdoor bar/grill, live music, fitness area.....etc. I would/will definitely go back to Ocean City and stay at this hotel.
Comment from Hotel Management
Jul 19, 2014 by Stephanie, Hotel Management
Greetings from the Beach, Peter! Thank you so much for taking the time to leave your feedback! We appreciate the great review, and look forward to welcoming you back the next time you're in Ocean City. Kind regards, Stephannie Reed Social Media Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Didn't have to leave the resort

Posted Jul 9, 2014
We had a very relaxing three day stay. The hotel was right on the beach, had two pools, an ok gym, several bars, live music, great three-hour-long happy hour and an "excellent seafood buffet." The few things I disliked was the lack of a coffee shop for quick coffee and light breakfast. (Breakfast buffet was not same quality as dinner.) Didn't like staff riding elevators with guests and they need to better stay on top of cleaning glass doors.
Comment from Hotel Management
Jul 14, 2014 by Stephanie, Hotel Management
Hello from the Beach! Thank you for taking the time to offer feeedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements and strive to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Again, thank you, and please know that we appreciate your patronage. Kind regards, Stephanie Reed Social Media Manager
4 out of 5
Recommended
for Families
by A verified traveler from From Maryland

Over the 4th

Posted Jul 9, 2014
Pros: Liked the lay out of the hotel, lots of table spaces for eating outside. We were on the 8th floor, and could see both the bay and the ocean.
Stayed over the 4th of July. It was nice. Rooms were clean and smelled clean. Everyone that worked there that we encountered were pleasant. The pool is a little small for the amount of people at the hotel on a crowded weekend. Even smaller is the walk-way around it. With the lounge chairs in some places it does not give the walker much room at all to get by. Life guards seemed attentive. People seemed to be saving chairs, although there is a sign warning against it.
Comment from Hotel Management
Jul 26, 2014 by Stephanie, Hotel Management
Dear Sue, Thank you so much for providing feedback about your stay with us. I've passed along your comments regarding the pool walkway to our General Manager for his review. We definitely appreciate you bringing that to our attention. We hope you're able to visit with us again soon! Kind regards, Stephanie Reed Social Media Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Remington, IN

Nice high-end and expensive motel on the beach.

Posted Jul 8, 2014
Pros: Very close proximity to the beach. The staff at the pool and restaurant were very friendly.
Cons: NO DOGS
Location: Far north end, so it is a drive to the boardwalk. There are plenty of restaurants, mini golf, shopping, etc nearby though.
I liked the location of this motel. It is way up north and away from the boardwalk traffic. I did not realize they allow dogs. I HATE dogs. There were a lot if dogs there. Apparently this is one of very few that do allow dogs. Do not stay here if you don't like dogs. The pool was nice. The staff was very good. The beach is right there, and it is very nice. I thought is was overpriced, but we were there July 4th week-end. We were on the top (16th) floor, and as busy as it was, it was a major process getting up and down to our room.
Comment from Hotel Management
Jul 12, 2014 by Stephanie, Hotel Management
Thank you for taking the time to review your recent stay at the Clarion Resort hotel. Although you didn't care for our furry guests, I'm happy you found aspects of your stay that you enjoyed. We appreciate your patronage, and do hope we can welcome you back again soon. Warm regards, Stephanie Reed Social Media Manager
2 out of 5
by A verified traveler from Washington, DC

Overpriced and smelly

Posted Jun 23, 2014
Pros: The hotel bar and restaurant.
Cons: The smell, the staff, and the pictures online do not do this place justice in regards to the dirt. Photos should be scratch and sniff.
Location: The location is right on the beach which is nice.
Showed up at the hotel and they incorrectly gave us a two bed room- not the king I ordered. Also room smelled like cigarettes BUT the one saving grace was their offer to move us across the street to the condos which cost more. However we switched rooms twice due to the first one having no AC. We finally got settled at 1am on the first night. Beach access is great but it is packed with people. My girlfriend left her earrings behind and they claim to have never found them even though I told them she left them on the nightstand. Bad experience.
Comment from Hotel Management
Jul 26, 2014 by Stephanie, Hotel Management
Dear Clay, I'm sorry that you had a bad experience at our hotel, because our priority is to provide a superior stay for our guests. Regarding your girlfriend's earrings, I apologize that we didn't find them, as we literally find hundreds of left behind items each summer. I hope you'll give us another opportunity to show you the outstanding service and stay we can provide you. Best regards, Stephanie Reed Social Media Manager
4 out of 5
Recommended
for Families
by dot from franklin pa

Nice hotel

Posted Jun 6, 2014
Pros: Location. Swimming pools and nice beach with lifegaurds
Cons: Ad claiming beach view deceptive
Location: Lots of family activities
Grandchildren loved it, friendly staff. A little difficult if disabled but is accessible
Comment from Hotel Management
Jun 10, 2014 by Stephanie, Hotel Management
Thank you for your review and comments. Please know that our staff is here to assist you. When staying with us in the future, please don't hesitate to call on us if you need assistance. Hope to see you soon!
5 out of 5
by A verified traveler

Great accommodations on the beach

Posted May 28, 2014
Pros: Location, quality of accommodations, very friendly and professional staff, plenty of on-site dining options.
Cons: Can't think of anything.
Location: Located on the beach, plenty of entertainment options available onsite. Short walk/drive to other dining options.
We arrived early, and although there weren't any rooms ready the front desk staff was extremely accommodating. They pre-registered us and even called to let us know when the rooms were ready. The breakfast buffet at the Oceanfront restaurant was excellent. The gym was well equipped and very large. I will definitely stay here again.
Comment from Hotel Management
Jun 4, 2014 by Stephanie, Hotel Management
We would like to thank you for taking the time to comment on your recent stay at the Clarion Resort. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.