Thank you for your feedback. I'm sorry that you didn't fin parking on the same side as the hotel but we do have an overflow parking lot across the street also.

Thanks Diane for staying with us and hope to see you again on your next visit to Ocean City.

Thank you for your feedback. We hope you'll visit us again, maybe this summer when our pool and deck open.

Thank you for staying with us and we appreciate the feedback. that you offered. I have share the comments in regards the parking lot and size of the door to all department manager. Glad to here that you overall enjoyed your stay and hope to see you again soon.

Thank you for staying with us and we appreciate the feedback. that you may offer. Glad to here that you enjoyed your stay and hope to see you again soon.

Thank you Pilar for staying with us and we appreciate the feedback. I do apologize for you not being properly informed about off season and what was open or close. If you can let me know the name on the reservation I will be glad to look into it further. Hope you will visit us again please let me know in advance because I will be glad to wave your resort fees.

Thank you Nazih for your feedback. We will following up the proper departments to insure that things like this don't happen in the future, as I totally understand the frustration. Hope to see you again on your next visit to Ocean City.

Thank you for staying with us and we appreciate the feedback. that you may offer. Glad to here that you enjoyed your stay and hope to see you again soon.

Thank you for staying with us and we appreciate the feedback. Sorry for the inconveniences and the cleanliness. I will make sure I share your review with all the department managers to improve. Thanks again

Thank you for staying with us and we appreciate the feedback. At the time of your stay we were only doing refresh service on request. At this time we are doing stayover service to all rooms. Cleanliness is very important to our hotel.

Thank you for staying with us and we appreciate the feedback. We are so happy you enjoyed everything.

Thank you for your feedback. We hope to see you again.

Thank you Mr. John for your feedback. We will take it into consideration and hope to see you again..

Thank you for staying with us and we appreciate the feedback. We were anticipating the gym being open at the beginning of March however items are taking longer. All of our outlets are only open during the Summer months, sorry that this was not communicated prior.

Thank you for staying with us and we appreciate the feedback. I'm sorry about the noise.

Thank you for staying with us and we appreciate the feedback. We certainly do offer late check outs when we can. We had another group coming in the day of departure so we had to have the rooms cleaned for their arrival.

Thank you for staying with us.

Thank you for staying with us and we appreciate the feedback. We are so happy you enjoyed your stay. Have a wonderful day

Thank you for staying and we appreciate the feedback. I am sorry that we were not able to open for the weekend. We are a seasonal restaurant and will reopen in April.

Thank you for staying with us. We appreciate your feedback and hope to see you again in the future.

Stephanie, thank you for staying with us and we appreciate the feedback. I do apologize that the fitness center was not open at the time of our stay. The equipment was delayed and we will have it open in about another week.

Cody thank you for staying with us and we appreciate the feedback. I will certainly look into who was working at the time.

Good morning Youssef and thank you for staying with us. May I ask when you stayed with us for a review in February? We completed our renovation in Sept of 2023 so there is currently no remodeling going on. We are in our off season now so correct the restaurants are only open when we have guests in the hotel. Unfortunately we will not be having an indoor pool but to my knowledge there is nothing on any website that states we have one. The pool was taken out about a year ago now and turned into a beautiful new space for our guests to enjoy. It would be a big help to understand when you stayed with us, thank you.

Thank you so much for your 5-star rating, Joseph! We’re thrilled to have you as an advocate of our hotel. We look forward to hosting you again the next time you are in the area!

Thank you so much for your wonderful rating, Julene! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

Thank you for the great feedback you have provided, Mariams. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

Thank you for your fantastic feedback! We are so happy to hear that you enjoyed spending New Years Eve at our property and had a great stay with us! We look forward to hosting you again for the next holiday season, if not before then.

Thank you for taking the time to rate our hotel, Michael. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

Thank you for taking the time to rate our hotel, Willie. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

Thank you for sharing your positive experience with us and with your fellow travelers, Karen. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to hosting you again in the summer time!

Thank you for staying with us and we appreciate the review.

Good afternoon Diana, thank you very much for your feedback. We appreciate everything and we take something like pest control very serious. I am very sorry for your experience while at the hotel but I can assure you we have a preventive maintenance program with our pest control company. We will certainly have a professional company come out to inspect everything and take any needed action to ensure the hotel is safe from any pests.

Thank you so much for your wonderful rating, Jean! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

Thank you for taking the time to rate our hotel, LaShawn. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

Thank you so much for this fantastic rating, Susie! We are thrilled to hear that you enjoyed your stay with us. See you again soon!

Thank you for staying with us and we appreciate the feedback. Our resort fee includes Parking, Complimentary Wifi, Complimentary Bottled Water and Complimentary bikes and Fitness Center. All of these items are available for you. I apologize if this was not communicated to you properly

Thank you for staying with us. We do apologize as we have removed the indoor pool and turned it into a beautiful space for guests to relax. Have a great day.

Thank you for taking a moment to share your experience from your recent stay with us. First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. I never like hearing that our guests won’t be back, and I hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in Ocean City, please give us a chance to show you that our product and service can live up to your expectations.

Thank you for posting your feedback from your visit with us, Jennifer. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Our pricing is in line with similar properties in this area, and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that, I am truly sorry. We really hoped you'd love us - I'm so saddened to hear that we fell short. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

Thank you for taking a moment to share your experience from your recent stay with us, Jonathan. We truly apologize for the difficulties your encountered with your HVAC unit. We appreciate you bringing this to our attention and will share your comments with our engineering leadership team to ensure it is addressed right away. We hope to see you again the next time you return to Ocean City.

Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments under consideration as we continually work on improving our guest experience. Thank you again for your review, and we look forward to welcoming you back in the future!

Thank you for taking the time to rate our property, Joe. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

Thank you for staying with us, would you be able to give us some information as to why it was a 1? Thank you.

Thank you for taking the time to rate our hotel, Cindy. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Ocean City- we have no doubt that the next time you would have the wonderful experience that most of our guests have.

Thank you for taking a moment to share your experience from your recent stay with us, Cornell. We sincerely apologize for the long wait times you endured at check-in. We appreciate your feedback immensely and will take the necessary corrective actions to prevent this from occurring in the future. Should you ever find yourself back in Ocean City, please give us a chance to show you that our product and service can live up to your expectations.

Thank you for taking a moment to share your experience from your recent stay with us, Roopaa. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you again for your review, and we look forward to welcoming you back in the future!

Thank you for sharing your concerns over your experience, Katlin. We are so sorry to hear that the cleanliness of your guestroom was less than satisfactory and are reviewing your comments in an effort to better our operation. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We appreciate your feedback immensely and I can assure you that we will do everything in our control to rectify your concerns from this recent visit. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

Thank you for taking the time to rate our hotel, Lance. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!