Ratings based on 1,143 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from fairfax, va
Mini family vacation.Posted Jul 24, 2014
The hotel was very convinient. Staff very helpfull.our room was infront of vending machine and and elevetor we asked for different room staff was able to give us better room. Room need more cleaning b/c my kids found some thing they shouldn't see. The bed feels like broken it made a lot of noise at when you lay dow on it. We will stay in this hotel if we stop by OC MD
for Everyoneby A verified traveler from Baltimore, MD
Good value with a great view and location.Posted Jul 22, 2014
Pros: Location and price.
Cons: Carpet in the room was pretty dirty, old, and outdated, and could have been cleaned more thoroughly. There was food crumbs under the bed. Small shower
Location: Located right in the middle of OC on the boardwalk, and right across from Jolly Roger amusement park. Pool, games, all kinds of fun stuff nearby!
This hotel is ideally located and is a good value for the price paid. The carpet in the room is a bit old and could have been cleaned better, and the shower is small. Overall though, the room is decent for the price paid.
for Everyoneby A verified traveler from Bethesda, MD
Great Location, old roomsPosted Jul 22, 2014
Pros: Location is great and the staff at check in and out was pleasant
Cons: Cleaning should be improved. I saw someone vaccuming the halls and yet there was still some trash and junk on the carpet.
Location: There are restaurants within walking distance and shops - and if you are in the mood for a long walk, the boardwalk is right there.
The rooms are huge and the hotel is in a great location. The room decor was quite old and beat up - but I expect that at the beach. My only issue was the room cleanliness. The beds and towels seemed cleaned, but there was trash on our balcony (beer caps and cups) and the coffee maker had coffee residue still in it. Also ebds squeaked alot.
for Everyoneby A verified traveler from Hagerstown, MD
Our stay at Grand Hotel and SpaPosted Jul 22, 2014
Pros: We liked how friendly the staff was to us.
Cons: Better dining. What is available at the hotel is very limited.
Our check-in went quickly and smoothly. The clerk was very friendly and helpful. Made 2 trips to the Spa and both experiences were wonderful! Highly recommended.
by A verified traveler
Posted Jul 21, 2014
The room was not clean and the room was not child friendly
for Everyoneby A verified traveler from new jersey
Close to the beachPosted Jul 20, 2014
Had a great experience with hotel. It was very clean and couldn't get closer to the beach. Only negative was wifi.. It was hard sometimes getting connected. But room was very comfortable and clean.
for Everyoneby A verified traveler from PA
Good hotel, ideal locationPosted Jul 20, 2014
Great location on 21st street. Staff friendly and helpful. Room adequate. We walked almost everywhere and left car in convenient garage. Room cleaning ok, but rest of hotel kept spotless. Indoor and outdoor pool.
for Everyoneby A verified traveler from Milford, CT
overall good stayPosted Jul 19, 2014
Hotel overall was very nice however somewhat outdated, could use some updating of decor, carpets, etc.... Location was great, steps to beach and nice pool on rooftop. Had a few restaurants, stores close by and even a day spa that we did not get to visit unfortunately. I think if your looking for a reasonably priced hotel on the boardwalk and if you have children and a family this is a good spot. It is a walk to the action on the boardwalk but if you like it on the quieter side this is a better choice than in the middle of it all.
for Everyoneby A verified traveler
Nice hotel close to the beachPosted Jul 14, 2014
I like the spacious room with the ocean view. The parking garage is nice too.
for Everyoneby A verified traveler from K
My hotel stayPosted Jul 14, 2014
I really enjoyed my stay at the Grand Hotel and spa. The overall cleanliness was great and the view was amazing. We didn't have to wait to check in, we were accommodated immediately. We only had one issue and that was house keeping did not make our beds and leave us new wash rags and towels.