Ratings based on 1,281 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Oct 22, 2014
Cons: Clean the bathroom better between guests.
Loved the location--on the boardwalk and beach. Enjoyed a bonfire on beach with a group staying at hotel. The rooms were roomy, but not very clean. Had to scrub the bathtub before using.
4 out of 5
Recommended
for Everyone
by A verified traveler from Marylands Eastern Shore

Nice hotel, ocean front on the boardwalk.

Posted Oct 21, 2014
Check in was slow as they could not find our reservation even though I had called to confirm them the week before. Someone had entered our reservation for the previous weekend. Luckily I had brought my confirmation paper & it was straightened out. Other than that the hotel was very nice. Room was very spacious & beds so comfortable. The housekeeping girl was very friendly & was very accommodating with providing us with extra wash clothes & towels. Very good restaurants nearby. Parking was good. I would definitely stay at the Grand Hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Cons: The rooms need to be updated...
We have been staying here for many years. The location is great. The exterior and lobby are in excellent shape. The rooms need an update...peeling wallpaper, chipped furniture, curtains with holes etc....need to update
3 out of 5
Recommended
for Everyone
by A verified traveler

Too Much Noise

Posted Oct 20, 2014
Pros: The location on the boardwalk is convenient.
Upon checking in, I was not told that my room had an adjoining door to the hospitality suite. A large party was using the hospitality suite until 1am. I complained about the noise level since nearly all the hotel amenities closed at 11pm. However, the hospitality suite had no noise ordinance hours. I asked to move to a new room the next morning. I felt this hotel should have notified me of the location of the hospitality suite prior to my check in. It was an inconvenience to have to switch rooms during my stay due to the constant noise level.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view

Posted Oct 9, 2014
Pros: Great views, spacious rooms and comfortable beds.
Location: Right on the boardwalk. Great restaurants nearby.
Always a great place to stay! Great amenities on sight.
5 out of 5
Recommended
for Everyone
by A verified traveler from reisterstown, Md

Weekend Getaway

Posted Oct 8, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

bathroom dirty

Posted Oct 6, 2014
Pros: parking garaage
nice and comfortable on boardwalk nice had a lot of extra in holet
2 out of 5
by A verified traveler from pennsylvania

Could of been better, expected more.

Posted Oct 3, 2014
Cons: clean the rooms faster and let us in at checkin keep restaurant open
We arrived there a bit early for checkin and after a long drive, hoped we could check in to freshen up. The front desk allowed us to pay for the room but did not leave us in. We patiently waited till 4pm as we watched others check in and go to their room in front of us. We finally asked and they said it should be about 5 more minutes, this was about 4:15. We had to ask again and they had they room keys ready (finally). The next morning we went to the 6th floor restaurant for breakfast only to find out it was closed to the public for a private affair. In Ocean City during the week its tough enough to find places without this aggravation. They could of also left us know before we selected this hotel but they did not. Definitely will stay somewhere else.
3 out of 5
Recommended
for Everyone
by A verified traveler from Berlin,MD

Nice view of the Ocean, overlooked the beach.

Posted Oct 3, 2014
Room had previous water damage. Wallpaper curling of the walls, ceiling stained, mold growing at edge of ceiling and wall in bathroom, towel racks rusty. End of season apparent on carpet and furniture. Staff friendly & helpful. GREAT location. 11th floor soda machine broken, ice on 8th floor. Upstairs neighbor flicked foggy butts onto our balcony even though the hotel is 100% smoke free. Quiet during our stay. Good value shoulder seasons.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Nice hotel

Posted Sep 29, 2014
We had an excellent ocean front room. The view was great! A bit pricey for out of season but there was A LOT of events happening this weekend & every hotel was booked throughout Ocean City. The staff was very friendly & welcoming. No issues with parking. Overall I would recommend this hotel.