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Reviews of Harrison Hall Hotel

2 out of 5
Harrison Hall Hotel
1409 Atlantic Ave., Ocean City, MD

Reviews

7.2

Good

Rating 10 - Excellent. 246 out of 1000 reviews" "
Rating 8 - Good. 316 out of 1000 reviews" "
Rating 6 - Okay. 237 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 74 out of 1000 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

8/10 Good

Jaqueline

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Guest Services on Nov 9, 2023
Thank you for staying with us. We hope to see you again next year.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Services on Nov 9, 2023
Thank you for staying with us. We hope to see you again next year.

4/10 Poor

Dean

Disliked: Cleanliness, property conditions & facilities
Do thing like the pictures very small
Stayed 3 nights in Jul 2023
Response from Guest Services on Oct 30, 2023
On behalf of our entire team, I would like to apologize for failing to meet your expectations. The satisfaction of our guests is important to us.

8/10 Good

Bryant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 27, 2023
Thank you for staying with us.

4/10 Poor

Tammy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was book for 2nights only stay 1 door knob to the room was wobbly the shower door fell off while i was in and the shower head wet the ceiling more then me the s.ell in the room was horrible and it didn't smell like cleaning products
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 27, 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay on the beach
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 27, 2023
Thank you for staying with us. We hope to see you again next year.

10/10 Excellent

janet

Stayed 6 nights in Jun 2023
Response from Guest Services on Oct 27, 2023
Thank you for staying with us. We hope to see you again next year.

8/10 Good

Dawn

Traveled with group
Liked: Staff & service
Convenient for boardwalk, rooms were very small, but ok if you didn’t spend much time in them, no room to move around in the bathroom
Stayed 3 nights in Oct 2023
Response from Guest Services on Oct 27, 2023
Thank you for staying with us. We hope to see you again next year.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Time
Harrison Hall has a great location right on the boardwalk at 15th street. My wife and I went for the weekend and this is our first stay there. The building and rooms are a little older and smaller. With two people we pretty much took up all of the space in the room itself and bathroom. That was perfect for us and lined up well with the price. My wife described it as "cozy". Tea and coffee are available in the lobby, soda machines and a restaurant downstairs. I enjoyed our stay and the view from the lobby and deck is just as pretty as the pictures. We will definitely be staying here again in the future.
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 18, 2023
Thank you for staying with us. We look forward in seeing you in 2024!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, on the beach, nice front porch, friendly staff, good setting and affordable.
Stayed 3 nights in Oct 2023
Response from Guest Services on Oct 18, 2023
Thank you for staying with us. We hope to see you again in 2024.

10/10 Excellent

Jackie

Traveled with group
I love the style of this hotel. It was clean and quiet.
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 18, 2023
Thank you for staying with us. We hope to see you again in 2024.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 18, 2023
Thank you for staying with us. We hope to see you again in 2024.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 18, 2023
Thank you for staying with us.

6/10 Okay

Nathalie

Liked: Staff & service
Disliked: Cleanliness, room comfort
Honest but fair.
While the price is very good the staff in morning very young needs to be more professional and confident. Staff to staff discussions in or outside the counter or across from it shouldn’t the only front of customers. The room also should have pics about how crowded it really is for 2 people and there’s no closet space. I also need to add my “non” smoking room was a smoke room and the entire hotel seemed a historic smoke type of stay. Do something to help me believe your smoke-fee means something. The last item is the handlers for soap and body wash kept falling it’s not hard to fix get a good 3M heavy strip or double sided tape it very scary how it can fall on me suddenly but lucky it didn’t. Loved the bid dresser and kindness of older folk in reception. The entry could use better instructions to it because it really cool outside entry design.
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 21, 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

2/10 Terrible

Kyle M

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
We immediately checked out due to the mold and brown marks on the wall.
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 30, 2023
On behalf of our entire team, I would like to apologize for failing to meet your expectations. The satisfaction of our guests is important to us.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 14, 2023
Thank you for staying with us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Quaint
A quaint place for a stay on the beach. No frills but the relaxing on the deck with the ocean view was great.
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 13, 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 11, 2023
Thank you for staying with us. Wen hope to see you again soon.

2/10 Terrible

sunshine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was nice, that was the only nice thing about this hotel. The walls, carpet, and furniture upon entering the lobby was filthy. It smelled damp, like mildew. We checked in and immediately found another place to stay because the room was disgusting. Damp/dirty carpets, stained furniture and the shower had grime around the entire thing. After multiple attempts to get a refund the hotel still refused so we ended up paying for 2 hotels.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Guest Services on Oct 13, 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old but good
The staff was very friendly and worked hard at cleaning the hotel. It is just an old place right on the ocean. Nothing fancy, carpets worn and sand on the windows (to be expected). Location and view were wonderful. Love the porch and rocking chair.
Stayed 4 nights in Sep 2023
Response from Guest Services on Oct 4, 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us!
Our stay was as pleasant. As long as you remember that this is a very old hotel and aren't expecting a 5-star experience, yours will be, too.
Stayed 3 nights in Sep 2023
Response from Guest Services on Oct 4, 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Debbie

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Guest Services on Oct 4, 2023
Thank you for staying with us.

8/10 Good

Mackenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, staff were very friendly, an overall great stay
Stayed 4 nights in Sep 2023
Response from Guest Services on Oct 4, 2023
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
The rooms are very small and could use an update. The front porch is nice with rocking chairs and a beautiful ocean view of the ocean. The location is excellent. You walk right on to the boardwalk on 15th. There are restaurants and shops within steps from the hotel
Stayed 2 nights in Sep 2023
Response from Guest Services on Oct 4, 2023
Thank you for staying with us.

10/10 Excellent

Shannon

Stayed 3 nights in Sep 2023
Response from Guest Services on Nov 9, 2023
Thank you for staying with us. We hope you again next year.

10/10 Excellent

Alden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being on the boardwalk and the cozy front porch facing the Ocean. However there was no where to hang any wet clothes or towels, except for on the bathroom door and still there were only 2 spots for that. My wife and I had a great stay and will be returning, hopefully with a better room.
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 30, 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Tammy

Liked: Amenities
Love everything 💞
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 30, 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Ron

Stayed 4 nights in Sep 2023
Response from Guest Services on Nov 9, 2023
Thank you for staying with us.

8/10 Good

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 30, 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Kathy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We checked in and checked out within the hour. We did not realize it was Bike Week. Loud and left us feeling unsafe. Someone in the elevator told us he couldn't sleep for the snoring next door. Property needs serious updating. Threadbare and raveled carpeting. We had to park two blocks away. Very uncomfortable about leaving our car unattended. Staff was friendly and indicated we could probably get a refund from 3rd party booking agent. Hotel denied refund when contacted by agent.
Stayed 1 night in Sep 2023

6/10 Okay

Patrick

Disliked: Cleanliness, property conditions & facilities
Let's start with the favorable—great location right on the boardwalk at 15th St. The downside is that my room 314 was both a mess and a challenge for me. The bathroom was the real issue. A toilet set in a space so small that someone my size/6`-2" 240, could barely fit in the space. This is, of course, a built-in issue with no real solution. However, the bathroom doorknob with no screws holding it together, and the plate around the water handle in the shower with no screws holding it in place, allowing it to flop around. The dirty, grimy toilet seat and the bent, damaged towel bar. These are all cheap, easy fixes and should be done immediately. The only reason for these issues to exist that I can see is the willful disregard of the people staying there.
Stayed 3 nights in Sep 2023
Response from Guest Services on Sep 30, 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

4/10 Poor

Paula

Traveled with partner
Disliked: Amenities
Staff very helpful, professional and respectful. The pictures on the website is very deceiving. Not what was expected.
Stayed 3 nights in Sep 2023
Response from Guest Services on Sep 30, 2023
Thank you for staying with us.

8/10 Good

Susanne

Liked: Staff & service, property conditions & facilities, room comfort
Good value for the price. Great staff. We loved sitting with a morning coffee on the veranda overlooking the sunrise on the ocean.
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 30, 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
On the board walk. Old hotel. Small elevator. Can be loud. Doesn’t look like it has been updated since the 1960s. Shower reminds me of a cruise ship shower.
Stayed 2 nights in Aug 2023
Response from Guest Services on Sep 30, 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay.

8/10 Good

Andrew, Selma

Liked: Cleanliness, staff & service
Nice location but time for some updates like new mattresses!!! Was a little lumpy
Stayed 3 nights in Sep 2023
Response from Guest Services on Sep 30, 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay.

4/10 Poor

Samantha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on curtains, smelled very musty upon entering room, carpet was filthy.
Stayed 3 nights in Sep 2023
Response from Guest Services on Sep 30, 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

4/10 Poor

lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is falling apart,pictures are miss leading!!!!
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 14, 2023
We don't ever like to hear how we've fallen short during a guest's stay but we appreciate any constructive criticism that helps us to improve every guest’s stay.

6/10 Okay

Yasmin, Baltimore

Stayed 2 nights in Sep 2023

4/10 Poor

Brett

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 13, 2023
Thank you for staying with us.

6/10 Okay

Verified traveler

Disliked: Staff & service
Wouldn’t stay there again.
It was average at best. Room was small as well as the bathroom. Shower was small with lousy water pressure. Service staff at front desk seem to enjoy not being available when you go there but do enjoy the couch in lobby. Front porch seating and being on the Boardwalk were the best option they have.
Stayed 3 nights in Sep 2023
Response from Guest Services on Sep 13, 2023
We don't ever like to hear how we've fallen short during a guest's stay but we appreciate any constructive criticism that helps us to improve every guest’s stay.

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service
I love the rocking chairs on the porch. The staff is very friendly and its location is terrific.
Stayed 5 nights in Sep 2023
Response from Guest Services on Sep 13, 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Sep 2023
Response from Guest Services on Nov 9, 2023
Thank you for staying with us. We hope to see you again next year.

10/10 Excellent

Richard, VA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Guest Services on Sep 10, 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Staff was very accommodating and friendly
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 8, 2023
We are glad that you enjoyed your vacation. We hope to see you again soon.

8/10 Good

Dustin

Liked: Cleanliness, staff & service
Location is fantastic and overall experience was good. One of the beds had an unstable leg which caused the bed to tip if you sit near the edge. But overall good.
Stayed 3 nights in Sep 2023
Response from Guest Services on Sep 8, 2023
We apologize for the bed leg not be stable. Thank you for staying with us. We hope to see you again soon.

4/10 Poor

DONNA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Guest Services on Sep 8, 2023
Thank you for staying with us.

2/10 Terrible

Julisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left the same day I checked in, horse flys where attacking me in my room all through out the entire hotel. It was awful, the room size was so small I was claustrophobic. Every time I walked in the room
Stayed 1 night in Sep 2023