Room amenity

Reviews of Holiday Inn & Suites Ocean City, an IHG Hotel

3 out of 5
Holiday Inn & Suites Ocean City, an IHG Hotel
1701 Atlantic Avenue, Ocean City, MD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1002 reviews" "
Rating 8 - Good. 167 out of 1002 reviews" "
Rating 6 - Okay. 32 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Deserree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Natalie Vallieres General Manager on Apr 23, 2024
Dear Deserree, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Hotel & Suites Ocean City. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place ❤️ Clean. The staff was very nice and helpful. The rooms were big and comfortable. The only bad thing was the breakfast steak and eggs, the steak didn't taste very good 😕 It tasted spoil.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Marilyn, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are delighted to learn you liked our courteous associates, well-maintained property, and exceptional accommodations. However, we apologize for the concern you had with the breakfast we offer. We appreciate you taking the time to share with us, and we will follow up with our culinary team to address these concerns. It was a pleasure to host you, and we look forward to your return visit.Warmest Regards, Natalie Vallieres,General Manager

8/10 Good

Alexis

Liked: Staff & service, property conditions & facilities
I loved my stay at this location. The rooms don’t even feel like regular hotel rooms it’s like you got your own little apartment, very spacious! I only had one issue and that was the jetted bathtubs. I was already worried about how the acually jets get cleaned so when I went there the first thing I did was put some jet cleaner in and let it run for 20 minutes and all this black stuff and hair came out. It left a ring of dirt around the tub really bad. The next day I told housekeeping and she told me to tell maintenance. Even though I felt like that’s a housekeeping job for them to make sure the Jets are cleaned. I don’t call them cause I had to leave right after but when I came back I figured maby she cleaned it better, nope I did the same thing let it run for 20 and lt didn’t leave a ring of dirt but when the water all drained you could see all the black floatys and hair. The next day they cleaned it I had already lost hope on the jetted tub even though I really wanted to use it. I let it run again just to see and the third night nothing came out but I was already disgusted enough to where I didn’t even want to step in that tub for a bath only shower. Other than that great stay! Just wish the bathtub was more clean.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Alexis, Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are delighted to know you were pleased with our ideal location and spacious accommodations. However, we sincerely apologize for the cleanliness issues you encountered during your visit and that we did not solve them to your satisfaction. Our main aim is to provide attention to detail and thoughtful hospitality; therefore, we regret not meeting your expectations. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Thank you again for your feedback, and we look forward to your next visit. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Trisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was amazing we got to pick our floor. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Natalie Vallieres General Manager on Apr 18, 2024
Dear Trisha, Thank you for the comments regarding your recent stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our front desk associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Jessica, It was a pleasure receiving your fantastic rating for Holiday Inn Hotel & Suites Ocean City. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Nileshkumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice and clean property
Stayed 1 night in Apr 2024
Response from Natalie Vallieres General Manager on Apr 16, 2024
Dear Nileshkumar, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our ideal location, combined with spotless accommodations, makes Holiday Inn Hotel & Suites Ocean City an excellent choice! Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Roland, Lutherville Timonium

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Roland, We are happy you chose the Holiday Inn Hotel & Suites Ocean City for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Tierra, We are thrilled you had an excellent stay at Holiday Inn Hotel & Suites Ocean City, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Kiara, Thank you for your recent stay at the Holiday Inn Hotel & Suites Ocean City and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean,staff was friendly and helpful one of they best hotel's we have stayed at Will be coming back.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Aaron, Thank you for sharing your feedback regarding your recent stay at the Holiday Inn Hotel & Suites Ocean City. Ensuring a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our spotless accommodations and impeccable service. We look forward to welcoming you back for another memorable experience.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

vernon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love everything coming back soon
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Vernon, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back the next time you are in the area.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable.
Stayed 3 nights in Apr 2024
Response from Natalie Vallieres General Manager on Apr 14, 2024
Dear Peggy, Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We are glad that you enjoyed our newly renovated, spacious, and comfortable rooms, equipped with everything you need for a memorable visit! Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City, and we hope you will stay with us again.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Natalie Vallieres General Manager on Apr 14, 2024
Dear Donald, Thank you for writing a review of your recent visit to the Holiday Inn Hotel & Suites Ocean City. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Mark, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn Hotel & Suites Ocean City, and we look forward to welcoming you back soon. Warmest Regards, Natalie Vallieres,General Manager

8/10 Good

Deborah

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Natalie Vallieres General Manager on Apr 14, 2024
Dear Deborah, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Holiday Inn Hotel & Suites Ocean City your home away from home whenever your travels bring you to our area.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially Sharika in the Coral Reef Restaurant. Our room was beautiful and very clean!! I would recommend this hotel and will definitely return!!
Stayed 4 nights in Apr 2024
Response from Natalie Vallieres General Manager on Apr 13, 2024
Dear Leslie, Thank you for the comments regarding your recent stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team, especially with Sharika, to recognize them for a job well done. We are glad you enjoyed our newly renovated, spacious, and comfortable rooms, equipped with everything you need for a memorable visit! Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Abdul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the holiday inn. The view was amazing, the hotel staff provided us with a great service.
Stayed 3 nights in Apr 2024
Response from Natalie Vallieres General Manager on Apr 13, 2024
Dear Abdul, Thank you very much for choosing Holiday Inn Hotel & Suites Ocean City. It is terrific that we exceeded all of your expectations. We are glad that you enjoyed the breathtaking ocean views from your suite's balcony. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back on a future visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a balcony, but was pleasantly surprised by the size & privacy of the deck & hot tub adjacent to it. I loved this property.
Stayed 3 nights in Feb 2024
Response from Natalie Vallieres General Manager on Apr 11, 2024
Dear Carla, We are delighted to read your review of the Holiday Inn Hotel & Suites Ocean City. We enjoy providing our guests with everything they need for a perfect stay in our well-equipped suites. Relaxing in the Jacuzzi before settling into our triple-sheeted beds is always a guest favorite! We are pleased that you had a memorable stay and enjoyed our excellent hospitality. It was our pleasure hosting you, and we hope to see you again whenever you return to Ocean City.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Lyndell

Very nice
Response from General Manager on Apr 10, 2024
Dear Lyndell, We are delighted you had an outstanding stay at Holiday Inn Hotel & Suites Ocean City and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to your next visit. Warmest Regards, Natalie Vallieres General Manager

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 10, 2024
Dear Danielle, Thank you for the perfect rating of your time at Holiday Inn Hotel & Suites Ocean City. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Warmest Regards, Natalie Vallieres General Manager

10/10 Excellent

rhondalin

Liked: Cleanliness, staff & service, property conditions & facilities
Very great stay!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Rhondalin, Thank you for writing a review of your recent visit to the Holiday Inn Hotel & Suites Ocean City. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Sandra

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, and the employer was friendly, kind and helpful. This is the best hotel I ever found in all the hotel i booked. Clean and i like it because it had a hole kitchen and the bathroom was big enough and Clean. The bathtub i loved it. I loved everything about this hotel and my family. We are actually planning to stay again in this hotel between June and July. If there is openings dates for the dates we want to travel. Want to bring my kids again because we want to see how this hotel look outside when is summer. Since when we traveled it was Spring and it was still cold. .Will surely recommend it to my friends and family. Thank you so much
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Sandra, Thank you for staying with us and for your recommendation. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our comfortable accommodations, combined with upscale amenities and service, make Holiday Inn Hotel & Suites Ocean City an excellent choice. We appreciate you sharing your feedback and love knowing you will return soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Joseph, Millbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Joseph, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Hotel & Suites Ocean City. We look forward to your return and wish you all the best with your future travels.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Devlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 2 nights in Mar 2024
Response from Natalie Vallieres General Manager on Apr 7, 2024
Dear Devlon, Thank you for writing a review of your recent visit to Holiday Inn Hotel & Suites Ocean City. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Mioshia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view! It was awesome. The hotel was clean and friendly staff. I wish i stayed more than one night. I will return for a longer stay.
Stayed 1 night in Mar 2024
Response from Natalie Vallieres General Manager on Apr 6, 2024
Dear Mioshia, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our spotless property, combined with spectacular views and service, makes Holiday Inn Hotel & Suites Ocean City an excellent choice! Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

2/10 Terrible

Ryan, Chestertown

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
If you wana see the pictures of our room it’s all I have to say…
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Ryan, Thank you for the cadid feedback. We apologize for the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you again soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

B

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property made even better by the exceptional team! From the front desk (attentive and friendly) to the housekeepers (beautifully kept rooms) to maintenance (issue with elevator fixed quickly!) I'm in the hospitality industry so none of this is lost on me. I pointed out to my husband as the pool manager (?) arranged every chair on the deck before it opened. We were celebrating our anniversary. The days were rain filled but we appreciated being inside this beautiful, warm and friendly hotel. We had a great, relaxing time and will be back.
Stayed 2 nights in Mar 2024
Response from Natalie Vallieres General Manager on Apr 4, 2024
Dear Guest, Thank you for the comments regarding your recent anniversary stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

anthony

Stayed 3 nights in Mar 2024
Response from Natalie Vallieres General Manager on Apr 23, 2024
Dear Anthony, It is wonderful to know you enjoyed everything about your time at Holiday Inn Hotel & Suites Ocean City and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and the view was phenomenal. I stay there over the Easter holiday. The rooms were quiet. The hallways were clean. The staff was extremely friendly.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Catherine, Thank you very much for choosing the Holiday Inn Hotel & Suites Ocean City. We are thrilled that we exceeded all of your expectations with our spacious accommodations and courteous service. We are also glad that you enjoyed the breathtaking ocean views from your tranquil and immaculate room. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back on a future visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

India

Stayed 1 night in Mar 2024
Response from General Manager on Apr 21, 2024
Dear India, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Hotel & Suites Ocean City.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Roxanne, Thank you for staying with us and for your excellent rating. We love receiving feedback like yours, as our goal is to ensure a memorable experience for every guest. Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Ly

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Guest, Thank you for choosing Holiday Inn Hotel & Suites Ocean City. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards, Natalie VallieresGeneral Manager

2/10 Terrible

Terese

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room spacious and clean
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Terese, Thank you for the feedback. Although your rating does not reflect your review, we are pleased to know you enjoyed our comfortable accommodations. It was a pleasure hosting you, and we hope to have the chance to do so again in the future.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Mary Latrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice , and property was very clean
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Ms. Latrice, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City. We are glad you had a pleasant stay and that our well-kept property and delicious breakfast. Thank you again for being our guest, and we look forward to your next visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

cassidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have came here before 7 years ago and came back for the easiness for our family of 5. The suites are perfect for us and we don't feel like we are walking all over each other. Location to beach and board walk is a plus. We enjoy the restaurant and pool area to keep us in a relaxed setting but great food options.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Cassidy, Welcome back to the Holiday Inn Hotel & Suites Ocean City. We sincerely appreciate your loyalty. We enjoy providing our guests with everything they need for a perfect stay in our well-equipped suites. Relaxing in the Jacuzzi before settling into our triple-sheeted beds is always a guest favorite! It is also good to see that you loved our convenient location to the beach and boardwalk and enjoyed our on-site amenities. It was our pleasure hosting you, and we look forward to seeing you and your family again whenever you return to Ocean City.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024
Response from Natalie Vallieres General Manager on Apr 6, 2024
Dear Patricia, It is wonderful to know you enjoyed everything about your time at Holiday Inn Hotel & Suites Ocean City and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Evenson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Mar 17, 2024
Dear Evenson, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and for the high rating. We are thrilled you enjoyed your stay and we exceeded all of your expectations. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Jernerish

Traveled with family and small children
Nice waterfront view
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Jernerish, Thank you very much for choosing Holiday Inn Hotel & Suites Ocean City. It is terrific that we exceeded all of your expectations. With the boardwalk steps away and the immaculate beach beyond, we love that our guests can enjoy all that Ocean City has to offer from our well-placed hotel! We are especially glad that you enjoyed the breathtaking waterfront views. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back on a future visit.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Alex, We are thrilled you had a pleasant stay at the Holiday Inn Hotel & Suites Ocean City, and we appreciate the kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

DAngela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms and the staff was so sweet and accommodating! I will be back for my birthday!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear DAngela, Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting the level of service you received from our courteous associates. We are glad that you enjoyed our newly renovated, spacious, and comfortable rooms, equipped with everything you need for a memorable visit! Thank you again for being our guest at Holiday Inn Hotel & Suites Ocean City, and we hope you will stay with us again.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Barbara, Nanuet

Traveled with partner
Liked: Cleanliness, staff & service
I do enjoy staying here however the pots and pans need to be updated they are very warn and for guests who like to cook this is not good
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Barbara, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City. We are glad you enjoyed your stay on many levels. However, we regret not meeting all of your expectations and the inconvenience caused due to the issues you encountered. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Frances, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our ideal location, combined with upscale amenities and service, makes Holiday Inn Hotel & Suites Ocean City an excellent choice! Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Sher, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is what we expected
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Sher, Thank you for writing a review of your recent visit to Holiday Inn Hotel & Suites Ocean City. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. Please come back and revisit us soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located right near restaurants, the boardwalk and beach. Would stay again. Only recommendations for improvement is the room doors slam loudly when neighboring rooms enter and exit their rooms. Also, the shower head was very strange with the streams shooting in different directions. Made rinsing off difficult. Not sure if this was just our room.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Nick, Thank you for the excellent review of your stay at Holiday Inn Hotel & Suites Ocean City. We appreciate you pointing out our convenient location. However, we apologize for the concerns you encountered with your room and the inconvenience this caused you. Thank you for sharing your feedback and providing us with helpful information to enhance our future services further. We look forward to hosting you again soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Jeff

Stayed 1 night in Feb 2024
Response from General Manager on Mar 21, 2024
Dear Jeff, It is wonderful to know you enjoyed everything about your time at Holiday Inn Hotel & Suites Ocean City and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast check in, staff friendly
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Samuel, Thank you for the review regarding your recent stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates, especially the front desk, surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Cori

Traveled with partner
Liked: Amenities
Great!
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Cori, Thank you for the excellent rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at the Holiday Inn Hotel & Suites Ocean City, and we hope to see you again soon. Warmest Regards, Natalie VallieresGeneral Manager

6/10 Okay

Justin

Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Justin, Thank you for rating your stay. We regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing. Warmest Regards, Natalie Vallieres General Manager

8/10 Good

Haile

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Spending time with my children is the best parts.
Stayed 3 nights in Feb 2023
Response from Natalie Vallieres General Manager on Feb 15, 2024
Dear Haile, Thank you for writing a review of your recent visit to Holiday Inn Hotel & Suites Ocean City. We are thrilled you and your kids enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Lacenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Lacenia, We are thrilled you had an excellent stay at Holiday Inn and Suites Ocean City, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards, Natalie VallieresGeneral Manager