Interior entrance

Reviews of Quality Inn Oceanfront

2.5 out of 5
Quality Inn Oceanfront
5400 Coastal Hwy, Ocean City, MD

Reviews

8.0

Very Good

Rating 10 - Excellent. 488 out of 1115 reviews" "
Rating 8 - Good. 321 out of 1115 reviews" "
Rating 6 - Okay. 141 out of 1115 reviews" "
Rating 4 - Poor. 97 out of 1115 reviews" "
Rating 2 - Terrible. 68 out of 1115 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have a good imagination this is the perfect place to go on a cold cold weekend it looks so tropical and with some tropical drinks close by a pool to hot tubs it's a great steak very nice definitely will come back
Stayed 3 nights in Mar 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Mar 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Caroline

Traveled with partner
Disliked: Staff & service
A couple in a room below us disturbed the peace for several hours into the evening and early morning hours with fighting, yelling, and throwing things. I notified the front desk and eventually the police came. We got very little sleep due to all the shouting and throwing of things. Just as things were calming and quieting down, the large tropical birds in the atrium (3 large cages with 5-6 birds) began squawking loudly at 7 am. I was told that an unsupervised child had removed the cage drapery and was provoking them. We slept very little and couldn’t wait to get the hell out of there. The hotel front desk staff refused to refund my nights stay because I booked it through Expedia. If you like the idea of drunken guests making all kinds of noise in the very late hours, and you like the sound of large tropical birds squawking all day and starting as early as 7 am, this is your place! Nightmare nights stay.
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Mar 15, 2024
Thank you for taking the time to provide your feedback, we are disappointed to see that we fell short of providing you with an excellent experience, but we will use your comments to ensure we make improvements or changes wherever possible. Thanks again for your time.

10/10 Excellent

Richard

Traveled with family
What a wonderful gem! The atrium is like a tropical area. This hotel has a lot of personality and we will definitely be back!
Stayed 2 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 15, 2024
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Felicia

Stayed 2 nights in Oct 2023

8/10 Good

John

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice and clean. The staff was so friendly and they understood when we wanted our privacy. They also were very helpful when it came for us to order food to places that deliver. It really is such a nice place to stay. Very kid friendly too and I will be planing another tip here again next year again.
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
As always, wonderful!
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Nathaniel

Stayed 1 night in Oct 2023

2/10 Terrible

Joan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Found someone hair extensions in bed pubic hair on toilet nothing clean looks like a dirty rag used to wipe things off but really just smeared filth this room is literally disgusting
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 28, 2023
Thank you for being a valued guest and for sharing your review. We appreciate knowing where we can improve our guest experience. It is never our intention to disappoint a guest in any way, please know for future visits that our front desk is always available and ready to make the most of your stay. Thank you for staying with us, and we hope you will stay with us again so we can give you a better experience

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wonderful when I stay there!
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Lucky they got a great staff.
Great for families with kids because of the bird atrium, but the double bed rooms are really beat up. We had to move twice. The first two room the balcony door was off the rails. The second room the closet was also broken and the couch was heavily stained. The third room was finally acceptable. Bar/wait staff and housekeeping are all VERY friendly and they made the stay feel better.
Stayed 3 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Carleta

Liked: Staff & service
I enjoyed my trip to Ocean City. The staff at Quality Inn Oceanfront were amazing, especially the cleaning staff and the bartender. The atrium was nice considering the facility appears dated. Overall, the common areas were clean. However, the cleanliness of the room was questionable. The couch in the room, throw it out! It looks horrible, dated, overused, and unsanitary. the room has some upgrades but could stand a few more. The bathroom vanity was dated and not very clean. There was tissue stuffed in the peephole in the door which should have been removed from the previous guest. Other than these few items, I would rate my stay as neutral.
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel may have more personality than any other property in ocean city. The staff is very friendly, the lobby/atrium is beautiful, And good luck finding a cheaper room with a ocean view. Is probably the best combination of quality and affordability in ocean city.
Stayed 1 night in Oct 2023
Response from Quality Inn oceanfront on Oct 23, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Sean

Liked: Cleanliness, staff & service
The bar inside is fun and in a great setting. The hotel needs some updates but is so charming and the staff really is very nice and helpful. I stay here often mainly because I know what I am going to get and I trust this place.
Stayed 3 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Patcharaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying here.
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 22, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 22, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property needs some work done in rooms. Tile in 125 bathroom behind toilet is coming off and wall paper. Needs painted.
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 21, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

carl joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and affordable. Best hotel for budget .
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 19, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Eduardo, Ozene Park

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Love the location of this Hotel... the front desk lady not very helpful and rude... but the maintenance people were great. I booked a king’s bed room and ended up moving to a double bed room because the air conditioning wasn't working, they gave me a worse room and at the last floor... not what i payed for. Totally disappointed experience.!!! Stay in a better hote, don't waste your money.
Response from Quality Inn Oceanfront on Oct 19, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, location was perfect.
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 19, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Terrible

Abrahan

Disliked: Cleanliness, property conditions & facilities, room comfort
Dog hair on couches. My son is allergic.
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 19, 2023
Thank you for being a valued guest and for sharing your review. We appreciate knowing where we can improve our guest experience. It is never our intention to disappoint a guest in any way, please know for future visits that our front desk is always available and ready to make the most of your stay. Thank you for staying with us, and we hope you will stay with us again so we can give you a better experience

10/10 Excellent

Janay

Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 19, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay
Stayed 5 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 15, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 of my FAVS in OCMD. Love the Birds & Turtles in the Atrium. Kiwi is a character & the new white cockatoo is really friendly.
Stayed 2 nights in Sep 2023
Response from Quality Inn Oceanfront on Oct 15, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 15, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Terrible

Emma

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 15, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Teresa

Traveled with family
Rooms are outdated and need some cosmetic improvements Very quiet
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 15, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities
See above
Stayed 3 nights in Oct 2023
Response from Quality In Oceanfront on Oct 10, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view! Right on the beach!
Stayed 4 nights in Oct 2023
Response from Quality Inn oceanfront on Oct 10, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet right on beach and atrium cafe made it convenient for food
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 15, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
I was so disappointed in this hotel! It was so dirty! The floors were sticky! The carpet was disgusting! The couch in the room had stains all over it! The shower didn’t work! There was dirt on the floors in the kitchen area and the bathroom! It was a horrible stay!
Stayed 1 night in Sep 2023
Response from Quality Inn Oceanfront on Oct 8, 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

AMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This hotel far exceeded my expectations. Walking in you felt like you were in a tropical jungle. There was a bridge that went over a koi pond and several parrots cages around with beautiful parrots and my favorite a bearded dragon! The room was large and clean. The indoor pool was nice with 2 hot tubs. We loved the Atrium bar they had a wide list of frozen drinks and friendly bar tenders. Will absolutely stay again.
Stayed 2 nights in Oct 2023
Response from Quality Inn oceanfront on Oct 8, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Looks like it needs a facelift
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 7, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had a great stay....I was a bit worried because we were right outside the pool and bar area, but it was very quiet. Except around 7am the parrots started to squawk. But even that didn't bother us...they were so cute and interesting. We had oceanside and literally stepped into the sand with the ocean right outside our door. My only criticism is that the room has old carpet and probably needed replacing, or better yet, no carpet because of the sand....would be really hard to keep it clean. Staff were extremely friendly and helpful. I would stay again! The hotel is not far from the boardwalk and it's a quick drive to Assuage Wild Horse Park.
Stayed 3 nights in Sep 2023
Response from Quality Inn Oceanfront on Oct 6, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Emily

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is good, the staff was friendly, especially the folks down at the atrium cafe, the animals were a cool touch! HOWEVER, the rooms are really dated which doesn’t really bother me… but they were moist and our bathroom actually had visible black mold on the wall. The room was so moist that our clothes were damp and uncomfortable to put on. I didn’t book this room expecting luxury but it was a little gross.
Stayed 5 nights in Sep 2023
Response from Quality Inn oceanfront on Oct 5, 2023
Thank you for taking the time to provide your feedback, we are disappointed to see that we fell short of providing you with an excellent experience, but we will use your comments to ensure we make improvements or changes wherever possible. Thanks again for your time.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
best thing about the hotel is how close it is to the shore-lovely. building is old, but in ok shape. vanity in bathroom had broken drawer and bathroom had insufficient racks for towels. only real criticisms are 2: check in staff was rude, appeared not happy that room was booked thru third party. I accidently booked handicapped access, glad I'm not handicapped. Room entry had a stone lip at doorway which would not be easy for wheelchair. Bathroom had not enough room to move a wheelchair around but did have a walkin shower. overall an ok stay, great beach location but would benefit from some modern upgrades.
Stayed 3 nights in Sep 2023
Response from Quality Inn Oceanfront on Oct 5, 2023
Thank you for taking the time to provide your feedback, we are disappointed to see that we fell short of providing you with an excellent experience, but we will use your comments to ensure we make improvements or changes wherever possible. Thanks again for your time.

4/10 Poor

Ronald

Traveled with family
Disliked: Property conditions & facilities
Property served its purpose but is long overdue for an upstate and remodel.
Stayed 1 night in Sep 2023
Response from Quality Inn Oceanfront on Oct 1, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Perfect location.
Stayed 2 nights in Sep 2023
Response from Quality Inn Oceanfront on Sep 30, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Quality Inn Oceanfront on Oct 1, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Domingo

Traveled with family
Liked: Staff & service, amenities
Friendly and convenient. Staff addresses issues quickly.
Stayed 2 nights in Sep 2023
Response from Quality Inn Oceanfront on Sep 28, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Quality Inn Oceanfront on Sep 28, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
From check in to check out- everyone was very professional and accommodating. Room was spotless. Everyone smiled and it was so very important to my sons and self. I thank you all for contributing to a wonderful time for us.
Stayed 4 nights in Sep 2023
Response from Quality Inn Oceanfront on Sep 28, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon