Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only) | Desk, laptop workspace, blackout drapes, iron/ironing board
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Reviews of Best Western Plus Ocean City

2.5 out of 5
Best Western Plus Ocean City
6007 Coastal Hwy, Ocean City, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 315 out of 555 reviews" "
Rating 8 - Good. 174 out of 555 reviews" "
Rating 6 - Okay. 36 out of 555 reviews" "
Rating 4 - Poor. 15 out of 555 reviews" "
Rating 2 - Terrible. 15 out of 555 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Amber on Mar 21, 2024
Hi Chanel,Thank you for leaving a rating about your stay with us! We hope to see you again soon.Thank you,Amber

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the room was wonderful
Stayed 2 nights in Feb 2024
Response from Amber on Feb 19, 2024
Dear Clarence,Thank you for leaving a review about your stay with us. We hope to see you again soon.Thank you,Amber

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, big clean room
Stayed 1 night in Dec 2023
Response from Amber on Jan 19, 2024
Dear Robert,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had an excellent stay. The only downer was the tv. The remote was erratic & a list if channels instead of Comcasts rolling guide, which took forever, would have been helpful. Otherwise, we had a great stay.
Stayed 1 night in Dec 2023
Response from Amber on Dec 31, 2023
Dear Gregory,Thank you for leaving a review about your stay with us. I appreciate your feedback. We hope to see you again soon! :)Thank you,Amber

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍 GREAT
Stayed 1 night in Dec 2023
Response from Amber on Dec 7, 2023
Dear Theresa,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amber on Oct 15, 2023
Dear Brandon,Thank you for leaving a rating about your stay with us!

10/10 Excellent

Perry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach
Stayed 3 nights in Oct 2023
Response from Amber on Oct 15, 2023
Dear Perry,Thank you for leaving your feedback about your stay with us.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the rooms were spacious,they also have a dining area
Stayed 1 night in Oct 2023
Response from Amber on Oct 9, 2023
Dear Thomas,Thank you for leaving a review about your stay with us. We hope to see you again soon.Thank you,Amber

8/10 Good

Jestina

Good reception
Stayed 3 nights in Sep 2023
Response from Amber on Oct 1, 2023
Dear Jestina,Thank you for leaving a review about your stay with us. We hope to see you again soon.Thank you,Amber

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golfer's Motel
For the most part it was a great stay. If you're a golfer, it's a great place to stay. Easy access to the routes to the golf courses and a great breakfast/lunch cafe for early tee times. But if you're there for a quiet getaway during golf season, then this might not be the place for you, because with golfers comes the EARLY morning departures and late evening celebration. Even though it's listed as the Best Western Plus, it is really the SeaBay motel. As a golfer I have stayed there many a time and am familiar with all it's nuances. It is a great motel,,,,outside golf season. A side note, the staff, who by the way were excellent, offered to move us to a different room, but there was no escaping the noise.
Stayed 2 nights in Sep 2023
Response from Amber on Sep 29, 2023
Hi Mark,Thank you for your feedback. We are no longer the Sea Bay Hotel. We transitioned to the Best Western Plus in 2019. The Sea Bay Hotel is now it's own separate hotel. I do apologize on behalf of any disruptive guests that were around you during your stay. Please keep in mind that we do have staff on-site 24 hours to address any noise concerns. I appreciate your compliments on our staff! We hope to see you again soon.Thank you,Amber

8/10 Good

Harlie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall happy with our stay!
Stayed 3 nights in Sep 2023
Response from Amber on Sep 23, 2023
Dear Harlie,Thank you for leaving a review about your stay with us. We hope to see you again soon!Thank you,Amber

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled musty. a good ionizer would have worked well.
Stayed 1 night in Sep 2023
Response from Amber on Sep 23, 2023
Dear John,Thank you for leaving a review about your stay with us. I appreciate your feedback.Thank you,Amber

10/10 Excellent

Demetiqua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think for bike week they should offer parking for motorcycle and 1 vehicle
Stayed 2 nights in Sep 2023
Response from Amber on Sep 23, 2023
Dear Demetiqua,Thank you for leaving a review about your stay with us. We hope to see you again soon!Thank you,Amber

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the BW plus was very good. The price was reasonable and the room was comfortable. Restaurant on property was very good for breakfast. The staff was very nice, and the property was safe and very clean
Stayed 1 night in Sep 2023
Response from Amber on Sep 23, 2023
Dear David,Thank you for leaving a review about your stay with us. We hope to see you again soon!Thank you,Amber

8/10 Good

Tamicka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Trip
Really enjoy my stay at this hotel, location was great, staff was friendly and the check in was easy and hassel free.
Stayed 2 nights in Sep 2023
Response from Amber on Sep 12, 2023
Dear Tamicka,Thank you for your kind review. We hope you choose to visit us again in the future!

8/10 Good

Marta

Traveled with family and small children
Liked: Staff & service, amenities
Stuff/front desk was friendly. Room Tub dirty. The cafe was ok,but we spent a 100$ on lunch and they didn’t even want to give us paper plates with my food,we ate from boxes! Nice pool. Overall satisfied.
Stayed 4 nights in Sep 2023
Response from Amber on Sep 12, 2023
Dear Marta,Thank you for your review. We hope you choose to visit us again in the future!

10/10 Excellent

Guangnian

Traveled with family
Liked: Amenities, property conditions & facilities
Good ， nice stuffs， clean, quiet, close to many nice restaurants.
Stayed 1 night in Sep 2023
Response from Amber on Sep 12, 2023
Dear Guangnian,Thank you for leaving a review about your stay with us!

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Amber on Sep 12, 2023
Dear Mark,Thank you for leaving a rating about your stay with us!

6/10 Okay

Constance, Bethesda

Stayed 2 nights in Sep 2023
Response from Amber on Sep 7, 2023
Dear Constance,Thank you for leaving a rating about your stay with us.

10/10 Excellent

the

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good but the beds ARE FIRM and I did not sleep well
Stayed 1 night in Sep 2023
Response from Amber on Sep 6, 2023
Dear William,Thank you for leaving a review about your stay with us. We appreciate your feeback.

10/10 Excellent

TAFESE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 2 nights in Sep 2023
Response from Amber on Sep 6, 2023
Dear Tafese,Thank you for leaving a review about your stay with us. We appreciate your feeback.

2/10 Terrible

Rosa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tom on Sep 6, 2023
I'm sorry you didn't like your stay. I hope you will give us another try.

8/10 Good

ALYONA, WOODBRIDGE

Stayed 1 night in Sep 2023
Response from Amber on Sep 27, 2023
Dear Alyona,Thank you for leaving a rating about your stay with us!

10/10 Excellent

Nina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant on premises was great, it was clean and close to the beach.
Stayed 2 nights in Sep 2023
Response from Amber on Sep 6, 2023
Dear Nina,Thank you for leaving a review about your stay with us. We appreciate your feeback.

8/10 Good

Penelope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Awesome hotel near lots of great restaurants as well as the beach
Stayed 2 nights in Aug 2023
Response from Amber on Sep 6, 2023
Dear Penelope,Thank you for leaving a review about your stay with us. We appreciate your feeback.

10/10 Excellent

Amira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love love love
i absolutely love this hotel. it’s very nice and clean i most definitely will be coming back
Stayed 3 nights in Jun 2023
Response from Amber on Sep 6, 2023
Dear Amira,Thank you for leaving a review about your stay with us. We appreciate your feeback.

6/10 Okay

ELSIE

Traveled with family
Liked: Staff & service
The hotel should install safety rails in the bathroom; specifically in the shower. The rooms are very damp; all the time.
Stayed 3 nights in Aug 2023
Response from Amber on Aug 31, 2023
Dear Elsie,Thank you for leaving a review about your stay with us. We appreciate your feeback.

4/10 Poor

Candace

Stayed 3 nights in Aug 2023
Response from Tom on Sep 21, 2023
I'm sorry you didn't like your stay. I hope you give us another chance.

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Amber on Aug 29, 2023
Dear Kerry,Thank you for leaving a rating about your stay with us. We hope to see you again soon! :)

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Readjusted expectations
I would have rated my stay excellent, but my balcony locks was broken and when moved to another room, the balcony locks did not work there until maintenance repaired it. So my comfort level could have maintained at 100% if that had not happened. Thank you for your quick response to the matter.
Stayed 1 night in Aug 2023
Response from Amber on Aug 27, 2023
Dear Lisa,I apologize for the inconvenience you experienced during your stay. Our head of maintenance was made aware and will be looking into your concerns.Thank you,Amber

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2023
Response from Amber on Aug 27, 2023
Dear George,Thank you for leaving a rating about your stay with us!

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very clean and close to everything but far enough away that you can still relax!
Stayed 4 nights in Aug 2023
Response from Amber on Aug 25, 2023
Dear Jessica,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber

8/10 Good

Rob

Stayed 2 nights in Aug 2023
Response from Amber on Sep 15, 2023
Dear Rob,Thank you for leaving a rating about your stay with us!

8/10 Good

Braco

Stayed 5 nights in Aug 2023
Response from Amber on Sep 15, 2023
Dear Braco,Thank you for leaving a rating about your stay with us!

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Amber on Aug 24, 2023
Dear Arthur,Thank you for leaving a rating about your stay with us.

2/10 Terrible

ANDRE

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I found a bed bug under mattress I also had a very dust front vent on air conditioning unit got sick in room before I even went to bed and flies biting us in the face all night $433 I should of went to desk and got a refund but I was so sick I could barely stand up
Stayed 1 night in Aug 2023
Response from Tom on Aug 23, 2023
Hello,I'm sorry that one night on a Saturday in August was so expensive. That is always the case when you are booking last minute. There was nothing wrong with the room. We take pest control very seriously and these false accusations are absurd. There is staff at front desk 24 hours a day to handle any issues. Unfortunately, they can't help with buyer's remorse.

10/10 Excellent

Mikia

Traveled with family and small children
Liked: Amenities
Short stay with my daughters and we loved it… this will be our new permanent go-to hotel whenever we come to OC Maryland… Desi at the front desk was very nice and even helped me set up for their rewards program ❤️
Stayed 1 night in Aug 2023
Response from Amber on Aug 24, 2023
Dear Mikia,Thank you for leaving a review about your stay with us! I will certainly pass your compliments along to Desi. She has been a great addition to our team this year.Thank you,Amber

8/10 Good

lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great very pleasant. Even though our room was very clean it needed some updates. Would stay there again
Stayed 1 night in Aug 2023
Response from Amber on Aug 22, 2023
Dear Lisa,Thank you for your feedback! We will see you again next time.Thank you,Amber

10/10 Excellent

Kinsen

Liked: Cleanliness, staff & service, property conditions & facilities
Good, neat and clean.
Stayed 1 night in Aug 2023
Response from Amber on Aug 22, 2023
Dear Kinsen,Thank you for leaving a review about your stay with us. We hope to see you again soon.Thank you,Amber

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Amber on Aug 22, 2023
Dear Juliana,Thank you for leaving a rating about your stay with us! We hope to see you again soon.Thank you,Amber

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice Cafe on premises and the food was great. Very convinient when your at the pool to pick up your lunch and stay at the pool
Stayed 3 nights in Aug 2023
Response from Amber on Aug 19, 2023
Hi Giovanni,Thank you for leaving a review about your stay with us. I'm glad you enjoyed your visit to the Sea Bay Café while you were here. We hope to see you again soon!Thank you,Amber

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had good experience.
Stayed 3 nights in Aug 2023
Response from Amber on Aug 19, 2023
Dear Lynn,I'm so happy to hear that you enjoyed your stay. We hope to see you again soon!Thank you,Amber

10/10 Excellent

Tris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great property. My family enjoyed
Stayed 3 nights in Aug 2023
Response from Amber on Aug 19, 2023
Dear Tris,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber

10/10 Excellent

TSEGAYE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep a good work
Stayed 1 night in Aug 2023
Response from Amber on Aug 22, 2023
Dear Tsegaye,Thank you for leaving a review about your stay with us. We hope to see you again soon.Thank you,Amber

10/10 Excellent

Raymond

Stayed 2 nights in Aug 2023
Response from Amber on Sep 6, 2023
Thank you for leaving a rating about your stay with us!

10/10 Excellent

Jae Won

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, quiet, and great service.
Stayed 2 nights in Aug 2023
Response from Amber on Aug 22, 2023
Hi Jae Won,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber

8/10 Good

Maria Victoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean
Stayed 1 night in Aug 2023
Response from Amber on Aug 22, 2023
Hi Maria,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber

4/10 Poor

Shabbir

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Alexis on Aug 18, 2023
Thank you for leaving a rating about your stay with us. I hope you will consider staying with us again!

10/10 Excellent

Blondine

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Went as planned
Very pleasing and easy.
Stayed 2 nights in Aug 2023
Response from Amber on Aug 22, 2023
Hi Blondine,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, amenities
Great
Stayed 2 nights in Aug 2023
Response from Amber on Aug 22, 2023
Hi Walter,Thank you for leaving a review about your stay with us! We hope to see you again soon.Thank you,Amber