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Reviews of Londonskaya Hotel

4 out of 5
Londonskaya Hotel
11 Primorsky Boulevard, Odesa

Reviews

8.2

Very Good

Rating 10 - Excellent. 163 out of 402 reviews" "
Rating 8 - Good. 151 out of 402 reviews" "
Rating 6 - Okay. 43 out of 402 reviews" "
Rating 4 - Poor. 31 out of 402 reviews" "
Rating 2 - Terrible. 14 out of 402 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Olexandr

Stayed 1 night in Sep 2022

10/10 Excellent

William

Liked: Property conditions & facilities
London Skyla was closed so I was transferred to the Bristol Motel which was fabulous, the entire staff was incredibly helpful and knowledgeable
Stayed 1 night in Feb 2022

10/10 Excellent

Mitat

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were originally booked for Londonskaya hotel they were closed so they transferred us to the Bristol Hotel the hotel was absolutely magnificent definite recommendation the staff were so honest polite great service was fantastic
Stayed 1 night in Jan 2022

8/10 Good

Mitat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel receptionist Derya Is absolute awesome as usually in Turkey they can be quite rude she was very helpful and the hotel is located in a very good position definitely recommend Cost to shops Metro and restaurants
Stayed 1 night in Jan 2022

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unexpected transfer to another hotel
Just keep in mind that Londonskaya was closed for refurbishment when I arrived. It would have expected you to know that and to have informed me about it in advance. Still, I was put up at Bristol, so the scores you see are for it.
Stayed 1 night in Jan 2022

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and pool
Wonderful heated swimming pool but only problem is that lap swimmer don’t always able to swim. Management team should let’s kids and seniors to stay together, not to spread everywhere, so lap swimmers could get some work out done.
Stayed 1 night in Nov 2021
Response from Yuliya Yanak on Dec 8, 2021
We are delighted to read you had a great experience at the Londonskaya Hotel. Thank you for taking the time to highlight our staff and features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon. Hotel Manager, Yuliya Yanak

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Yuliya Yanak on Dec 8, 2021
Dear Kenneth, would like to thank You for a high rating. Awaiting Your next stay at the Londosnkaya Hotel. Yuliya Yanak, Hotel Manager

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, property conditions & facilities
First it looks like a very old palace. Second, they have palatial rooms that people like Mastroani, Chekov and other famous people stayed in. I suppose it’s been the best hotel in Odessa for a century. Third, rooms are huge especially the suites named after people. I stayed in one when I could but it’s literally booked all the time. It’s not that expensive if u can get it. Fourth location is perfect. It’s on a park in the city center. No cars are allowed through unless the hotel allows them. Fantastic street musicians all around. Concerts with famous professionals down the Potemkin Steps a hundred yards away. The magnificent opera where I got to see Romeo and Juliette in Prokofiev’s home town a hundred yards the other way. Every major restaurant and attraction within a 20 minute walk. The ladies at the front desk were ultra professional and took care of every detail to help me out. Even had lab people to come and do covid tests in my room for my next trip. The spa is huge and fantastic. It’s a major hotel for weddings and corporate conferences and parties so once a week the music will be really loud until around 11. Food was meh but breakfast is decent. Lots of variety. Food staff works hard. There are literally hundreds of restaurants with a 15 minute walk. I had to move so went to one remote luxury hotel at twice the price. But the location, facilities and service of this hotel can’t be beat especially at its price. Best cereal hotel by far.
Stayed 6 nights in Aug 2021

8/10 Good

Ivanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Used to be luxury hotel but needs some renovation and improvement. Friendly & well skilled staff . Natalia was so helpful with solving all our issues ( taxi, room upgrade, theater tickets etc.).
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Old Hotel in City Center. Well maintained and spotless. The Staff was very efficient and front desk all spoke English well. Very reasonable priced for a 5 star hotel. Morning Breakfast was good although service in Restaurant is somewhat slow for other meals. This unfortunately is the case in a number of Odessa restaurants. Recommended and I would stay here again.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing historical hotel, very clean and well kept with superb service.
Stayed 6 nights in Jun 2021

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Bryce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Odessa
My stay here was very pleasant! The staff, front desk, room service was very friendly and accommodating.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, awesome hotel , the car parking was little bet far , in general was great stay If you coming by car you to inform the hotel before to let you get in the gate to boulevard st
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel, friendly stuff and nice breakfast at the terrace. The couple things that need to be fixed is a parking and more open access to a spa zone and pool, but overall it’s a great place to be.
Stayed 2 nights in Jun 2021

4/10 Poor

sam

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2021

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and spa
Decent hotel in the town, spa facilities. Clean rooms impeccable service, recomend for both business and leisure
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent, but the food in the restaurant does not satisfy my desires.
Stayed 1 night in Dec 2020
Response from Elena Varivoda, Regional Director on Dec 28, 2020
Thank you for the review and for taking the time to recognize our service. We'd be very grateful if you'll share your opinion in details about the restaurant. So that we'd be able to take all your comments into consideration and correct the mistakes soonest possible. Thank you again for choosing Londonskaya Hotel, and we look forward to welcoming you again. Elena Varivoda, Regional Director.

10/10 Excellent

Jens Brandt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Very clean hotel with super staff through out come reception,restaurant to chamber maids - well done!
Stayed 7 nights in Nov 2020
Response from Елена Варивода. Региональный директор on Nov 23, 2020
Dear Mr. Jens Brandt, thank you for the review and for taking the time to recognize our services. Our goal is to provide an exceptional stay, and we are delighted that our staff helped make your visit to Odessa perfect. Thank you again for choosing Londonskaya Hotel, and we look forward to welcoming you back soon. Elena Varivoda, Regional Director.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The hotel is from 1800 and has a classic feeling to it.
Stayed 3 nights in Aug 2020
Response from Yulia Chumachenko on Sep 3, 2020
Dear Guest, thank you for the generous review of your stay at the Londonskaya Hotel. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to our historical hotel, Yulia Chumachenko, Hotel Manager.

8/10 Good

Andriy, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eugene at the front desk is a Star. He was really accommodating and took care of our needs. Also the restaurant manager was so kind and super helpful.staff were speaking English and everything was great. The hotel has been really improved its condition since my last stay years ago. The only negative part of the hotel is the elevator which is extremely slow. In general I recommend the hotel l.
Stayed 5 nights in Aug 2020
Response from Olga Gradobitova on Aug 19, 2020
Dear Guest, Thank You that You found time to give Your positive feedback regarding staying at Londonskaya hotel. We appreciate that You mentioned in details your experience at our hotel and restaurant and we are happy to hear that You enjoyed everything. We all are looking forward to welcome You back to make Your experience even better than before! Kind regards, Olga Gradobitova, Front Office Manager.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is regal. Outstanding. Great food and service. Wonderful location.
Stayed 2 nights in Jul 2020
Response from Yulia Chumachenko on Aug 3, 2020
Raymond, thank you for the review and for taking the time to recognize our service. Our goal is to provide an exceptional stay, and we are delighted that our staff helped make your visit to Odessa unforgettable. Thank you again for choosing Londonskaya Hotel, and we look forward to welcoming you back soon. Yulia Chumachenko, Hotel Manager.

10/10 Excellent

Alexandra, Ukraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Awesome location, very helpful staff. Clean rooms. Delicious meals. Big swimming pool.
Stayed 4 nights in Jul 2020
Response from Yulia Chumachenko on Jul 21, 2020
Alexandra, thank you for sharing your comments with fellow travelers regarding your stay at Londonskaya Hotel. We are delighted to read you liked the the location of our property and that you particularly loved our meals. Our goal is to provide an exceptional stay, and we are happy that our staff helped make your visit to Odessa perfect. We enjoyed having you as our guest and look forward to your next visit. Yulia Chumachenko, Hotel Manager.

8/10 Good

joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a very very nostalgic classic old antique hotel in Ukraine and Odessa I enjoyed the history of the hotel and the location was impeccable,
Stayed 1 night in Jun 2020
Response from Yulia Chumachenko on Jul 1, 2020
Joseph, thank you for being our guest at "Londonskaya" Hotel and for sharing your feedback. We are happy you enjoyed your stay overall and that you particularly liked the location and our historical atmosphere. It was a pleasure having you as our guest, and we look forward to welcoming you back to our exciting city. Yulia Chumachenko, Hotel Manager.

6/10 Okay

Marcel

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Anastasia Romanenko, Hotel Manager on Nov 11, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with History
Odesa's first hotel is beautiful with a lot of additional options such as a spa and pool. I was only in Odesa briefly so I did not use them, But my stay was excellent. Privacy respected, no sounds through the walls, and comfortable bed and clean rooms. The service is very professional and speaks English and Russian. I encountered no problems and would recommend it to others. If I stay in Odesa again, it will be here.
Stayed 3 nights in Oct 2019
Response from Anastasia Romanenko Hotel Manager Londonskaya Hote on Oct 15, 2019
Dear Guest Thank you for taking the time to share your feedback about recent stay at Londonskaya Hotel. We are delighted to hear that you had once more nice stay and truly appreciate your comments. I will definitely share your feedback with colleagues - nothing makes our team more inspiring and motivating than knowing that our guests had memorable stays with us and their expectations were met. Hope that Your next visit will be also enjoyable! With warmest regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A hotel with a long history. Great location for the see views. It can be a bit noisy at night when there is tour group.
Stayed 1 night in Sep 2019
Response from Anastasia Romanenko Hotel Manager on Oct 7, 2019
Dear Guest, Thank you that you found time to give your positive feedback regarding staying at Londonskaya hotel. We all are looking forward to welcome you back to make your experience better than before! Kind regards,

8/10 Good

Sheri L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was GREAT! There was a park across the street and then the dock/Black Sea. It was also very close to many points of interest ... the Opera House, Potemkin Stairs, and more. We would definitely recommend this place.
Stayed 3 nights in Sep 2019
Response from Anastasia Romanenko Hotel Manager Londonskaya Hote on Sep 13, 2019
Dear Guest (Sheri L) Thank you for taking the time to share your feedback following your recent stay at Londonskaya Hotel. We are delighted to hear that you had once more nice stay and truly appreciate your comments. Hope that Your next visit will be also enjoyable! With warmest regards,

6/10 Okay

David

Disliked: Staff & service, room comfort
Dissatisfied
Location was magic reception staff very good, food was bland and servers were totally clueless about menus several times got order wrong, even to get still water was to hard, very dated and dark needs refurb ,
Stayed 6 nights in Aug 2019
Response from Anastasia Romanenko Hotel Manager Londonskaya on Sep 6, 2019
Dear Guest (David)! We are very regret to hear such review about our Hotel. Please accept our apologies. I wish to offer my sincere apologies for the inconvenience it may have caused you. We should be glad if you would give one more chance to change your opinion about our Hotel. You may be assured that I will make all the best next visit. Please do not hesitate to get in touch with me if you would like to visit our Hotel again. Warm regards

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Stay
Wonderful hotel built in the 1800. Many famous people have stayed here and their pictures and stories are posted near the doors of each room. Comfortable beds, great included breakfast and a memorable evening dining experience made our stay even better. The hotel is located just a few steps from the Potemkin Steps!
Stayed 1 night in Aug 2019
Response from Anastasia Romanenko, Hotel Manager on Aug 29, 2019
Dear Guest (Nancy), Thank you that you found time to give your positive feedback regarding staying at Londonskaya hotel. We all are looking forward to welcome you back to make your experience better than before! Kind regards,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Anastasia Romanenko Hotel Manager Londonskaya on Aug 21, 2019
Dear Guest! We are very regret to hear such review about our Hotel. Please accept our apologies for some misunderstanding between You and Hotel. I wish to offer my sincere apologies for the inconvenience it may have caused you. We should be glad if you would give one more chance to change your opinion about our Hotel. You may be assured that I will make all the best next visit. Please do not hesitate to get in touch with me if you would like to visit our Hotel again. Warm regards

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will suggest to our friends to get this Hotel. Good stuff and service.
Stayed 9 nights in Aug 2019
Response from Anastasia Romanenko, Hotel Manager on Aug 15, 2019
Dear Guest, Thank You for writing a review about our Hotel. We certainly look forward to greeting You again and we hope to see you among our regular guests in the nearest future. Kind regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Yes ok but was a lots bugs on rum that night le body care
Stayed 3 nights in Jul 2019
Response from Anastasia Romanenko, Hotel Manager Londonskaya on Aug 9, 2019
Dear Guest, Thank you that you found time to give your positive feedback regarding staying at Londonskaya hotel. We are sorry to hear that there were some inconveniences during your stay. We all are looking forward to welcome you back to make your experience better than before! Kind regards,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family trip to odesa
good stay nice pool great location
Stayed 2 nights in Jun 2019
Response from Anastasia Romanenko on Jul 10, 2019
Dear Guest Ivan, Thanks for staying with us. We appreciate your feedback. Warm regards, Anastasia Romanenko, Hotel Manager Londonskaya Hotel

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Anastasia Romanenko, Hotel Manager Londonskaya on Jul 10, 2019
Dear Guest, Thank you that you found time to give your feedback regarding staying at Londonskaya hotel. It would be gratefull if You will tell us about complaints. We all are looking forward to welcome you back to make your experience better than before! Kind regards,

10/10 Excellent

oza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great time and staff and cleaning crew great
my stay for the 7th time here is always good.
Stayed 6 nights in May 2019
Response from Anastasia, Hotel Manager on May 13, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

steven

Disliked: Room comfort
Disappointed
We booked this hotel because of the spa and pool Only to find out it was all closed to cleaning Easter weekend Pretty poor that
Stayed 4 nights in Apr 2019
Response from Anastasia Hotel Manager on May 3, 2019
Dear Guest, Thank you for your feedback. Londonskaya is one of the oldest hotel in Odessa and the history of it counts for more than 200 years . We do hope to see you as our guest in future. We are looking forward to welcoming you again, and we will do our best in order to improve points you mentioned the future.Kind regards, Anastasia Hotel Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stuff is super helpful and the hotel is very charming :) perfect location
Stayed 7 nights in Mar 2019
Response from Anastasia Hotel Manager on May 3, 2019
Dear Samir S, Thank you for your feedback and highlighting location and service. Londonskaya is one of the oldest hotel in Odessa and the history of it counts for more than 200 years . We are looking forward to welcoming you again, and we will do our best in order to improve points you mentioned the future.Kind regards, Anastasia Hotel Manager

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Location taxes took for ever too come I don’t I will return
Stayed 5 nights in Nov 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Jan

Liked: Cleanliness, staff & service
Good hotel, no water pressure!
What a great old lady. She needs a new dress, but she sits in the best location! Staff was helpful and breakfast was good! No water pressure - not good!
Stayed 3 nights in Oct 2018

10/10 Excellent

Warren, Cape Coral, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the londonskya hotel rich in history. Near many attractions. The brunch is very good. Just sitting out front watching the people walk by the promenade. Priceless!!!
Stayed 5 nights in Sep 2018

8/10 Good

george, chicago

Liked: Cleanliness, staff & service
The neighborhood was nice close to good restaurants nice park across the street my only problem was the bed was very hard and therefore I woke up stiff
Stayed 5 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm.
Old world charm oozes out of this hotel. It is full of history and even has its own museum. Superb facilities especially the beautiful spa area. Friendly English speaking staff. Good breakfast including Champagne than can be taken in the summer garden. The location is unbeatable, near all attractions and nightlife. We stayed in an economy room that gave us exceptional value for money.
Stayed 6 nights in May 2018

10/10 Excellent

Janet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extraordinarily atmospheric and historically important hotel. Legions of key figures from Russian, Ukrainian and other cultures have stayed here over the Londonskaya's long history and this history almost seeps from the walls. Don't come here if you are looking for a modern corporate hotel experience, but for us the faded grandeur is part of the magical & evocative atmosphere we so loved. Reception staff were very friendly and helpful and the location is splendid- just by the Potemkin Steps. A marvellous experience at an exceptionally bargainful price
Stayed 3 nights in May 2018

10/10 Excellent

Rom, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building. Nice room. Very good breakfast. Helpful staff. Absolutely beautiful setting on pedestrian promanade. Have access to amazing indoor pool...a few minutes walk to get there.
Stayed 2 nights in May 2018

10/10 Excellent

oza, Denver Colorado

Liked: Cleanliness, property conditions & facilities, room comfort
all I can say is the staff is great, the people that cleans room are great, my breakfast was great, and life in hotel was also great, I stay there everytime because all is great for me and their spa is also great for me. All you have to do is try and you will like, than you and who ever reads this you will like very much.
Stayed 7 nights in Apr 2018