Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Sep 23, 2014
Pros: Clean facility, helpful and friendly staff.
Cons: None
Location: N/A
Nothing but the best in all ways.vvvvvvv v. Vvvv
Comment from Hotel Management
Oct 2, 2014 by Barry, Hotel Management
Thank you for your comment. I will convey your words to the staff that makes this possible.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lansing, MI

Great hotel with wonderful decor

Posted Aug 4, 2014
Pros: liked the friendly, helpful staff. two ladies who were getting breakfast ready were efficient and friendly. Great breakfast choice
Front desk was very helpful. Immediately we could see by the decor and cleanliness of the front lobby and breakfast area, that we would appreciate our stay there. The rooms were also clean and well stocked with all that we needed. Enjoyed the variety of breakfast choices and that they provided a 'carry out' bag for our continued travels.
Comment from Hotel Management
Aug 7, 2014 by Barry, Hotel Management
Thank you for your review. Our property is unique with its western motif that connects us to the cowboy capitol. It sets us apart from the larger contemporary city designs, but in a welcoming way with our western hospitality. We look forward to serving your lodging needs again soon!
2 out of 5
by A verified traveler from dfw

Not their best day

Posted Jul 29, 2014
Lock on door did not work: took over an hour to repair. Hair on bed and in sink from prior guests. New carpet smell also. Staff was pleasant and did try their best.
Comment from Hotel Management
Aug 2, 2014 by Barry, Hotel Management
Thank you for your comments as it is important to identify your concerns and prevent them from occurring to future guests. Unfortunately, we had received some new locks for which yours was one that was installed the day of your arrival. The programming of the unit was faulty and the lock ended up being replaced with another new one which resolved the concern. Locks are a very critical guest security item that sometimes takes longer than a few minutes to make sure that it is properly installed and working normally. As for any cleanliness issues our policy is to immediately address the issue to your satisfaction and if need be offer you another room to your satisfaction. This is a rare concern, however, during our peak season when we fill every night it can become a challenge to present everything perfectly as planned. Thank you for your patience and for staying with us.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 17, 2014 on Hotels.com
Comment from Hotel Management
Oct 4, 2014 by Barry, Hotel Management
Thank you for staying with us and your 5 star revue. We look forward to offering the same 5 star service and quality rooms to you again when traveling to Ogallala.
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Comfortable beds, wonderful breakfast but. . .

Posted Jul 8, 2014
. . .my husband and I often choose Holiday Inn Express for travel stays, and we have always been happy with the comfort of the rooms and the complete breakfasts; however, we had an unpleasant surprise in Ogallala. Maybe it is our own fault, but we just took it for granted that all of these hotels had pools and hot tubs. We were both so disappointed that this property lacks that amenity. I feel that it should be clearly announced in the posting when widely expected features are not present at a certain location. Also, the price should reflect this in my opinion.
Comment from Hotel Management
Jul 22, 2014 by Barry, Hotel Management
Thank you for your input. Unfortunately, we cannot put a pool in due to the low water table associated with this area. We do however, offer a very nice alternative that is only 5 minutes from the hotel. Goodall Recreation Center houses a full line of exercise equipment, an indoor walking/jogging track, and an Olympic sized swimming pool. All enclosed. We issue a door keycard that costs the guest nothing to get in. There are changing facilities on site. They offer a much better selection of exercise equipment and a well maintained pool compared to a small motel exercise room, and sometimes not so well maintained pool. Please give us another opportunity to serve your lodging needs again in the future, and please try out the rec. center.
3 out of 5
Recommended
by Carrie from Glenwood Springs, CO

Okay for an overnight

Posted Jul 7, 2014 on Hotels.com
Room was clean, beds weren't great but they were adequate
Comment from Hotel Management
Sep 20, 2014 by Barry, Hotel Management
Thank you for staying with us. Our housekeeping staff tries hard to consistently provide our guests with the cleanest rooms possible. I will pass on your compliments in that regard, they will appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Ogallala

Posted Jun 24, 2014
Pros: Clean rooms with fridge and good size TVs Friendly service with a nice breakfast (huge variety) Laid back environment
Location: Great place to eat grass-fed burgers in town! Just ask and they will tell you where it is.
I meet my friend here as a half way point for a night of catching up and we love this hotel! Easy to find, clean, friendly people, and a breakfast with a huge variety (everything from gluten-free options to the traditional eggs, bacon, biscuits & gravy to pancakes or Cinnabons).
Comment from Hotel Management
Jul 21, 2014 by Barry, Hotel Management
Thank you for your comments. Our goal is to meet the expectations of all of our guests consistently. In the morning our breakfast room hostesses work very hard to keep things stocked in a manner that projects good old Western Hospitality! We look forward to serving you again soon.
5 out of 5
Recommended
for Everyone
by david from Atlanta, GA

Great stopping point - great location

Posted Jun 7, 2014
We stayed in the cabins that have dog runs on three different trips across Nebraska. The hotel rooms are very nice too. Pet friendly but very clean rooms - no trace of previous pets! There is a lake and walking trail behind the hotel.
Comment from Hotel Management
Jun 12, 2014 by Barry, Hotel Management
I'm happy to hear that you experienced both the cabins and the hotel and enjoyed your stay in both. We are pet friendly at both and offer an exterior kennel at 2 of the 6 cabins as you know. The pond and area around it creates a pleasing atmosphere and nature habitat. I hope we have the opportunity serve your lodging needs again soon!
4 out of 5
Recommended
for Everyone
by Jennifer from Glenwood IA

Quick but comfortable stay on our way through

Posted May 2, 2014
Pros: Beds were comfortable
Breakfast staff were friendly and very accommodating. Kids loved the automatic pancake maker.
Comment from Hotel Management
May 13, 2014 by Barry, Hotel Management
Thank you for your comments. The pancake machine is a fun, unique touch that Holiday Inn Express has that other brands do not. Kids and adults alike really like this option along with the many hot and cold breakfast items to choose from. We hope you get back this way again soon. The pancake machine will be sending out pancakes when you do.
5 out of 5
Recommended
for Everyone
by CJ from Gurnee IL

Nice hotel, great breakfast

Posted Apr 27, 2014
Pros: Great breakfast and staff
Location: Interesting restaurants to choose from in town
We have stopped here a couple of times while travelling through Nebraska, and always think that our stay is better than average. There are interesting restaurants to try in Ogallalla, the room is clean and quiet, and the breakfasts are great. That is what we look for in a hotel for a good night's sleep!
Comment from Hotel Management
May 13, 2014 by Barry, Hotel Management
Thank you for your kind comments regarding your stay here at Holiday Inn Express, Ogallala, and the great restaurants that served your needs while visiting. We strive to consistently produce what you have stated and hope to see you again soon.