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Reviews of The Inn at Gran View Ogdensburg, Ascend Hotel Collection

2.5 out of 5
The Inn at Gran View Ogdensburg, Ascend Hotel Collection
6765 State Highway 37, Ogdensburg, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 349 reviews" "
Rating 8 - Good. 90 out of 349 reviews" "
Rating 6 - Okay. 21 out of 349 reviews" "
Rating 4 - Poor. 9 out of 349 reviews" "
Rating 2 - Terrible. 7 out of 349 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brandy, Harrisburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a funeral and The Inn at Granview fit our needs perfectly. The check in/out was a breeze. The staff were very accommodating and the rooms were very clean. I would stay here again.
Stayed 2 nights in Dec 2023

6/10 Okay

Edward

Stayed 1 night in Nov 2023
Response from Lou and Claire on Dec 2, 2023
I'm glad you enjoyed your stay

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, hot water, nice staff. Only complaint if matters is smell of rooms. The scent of strong sanitizer was in the air!
Stayed 1 night in Oct 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Wonderful view. Excellent restaurant.
Stayed 2 nights in Oct 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful peaceful exceptionally well maintained property. Lovely view of St. Lawrence River with beautiful dining room & great food. The staff were so very helpful & polite.
Stayed 1 night in Oct 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

8/10 Good

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the St. Lawrence, so we were very happy to be close enough to experience the river. We enjoyed the free breakfast. The room was clean. We got a two double bed room. There is a separate door to the bathroom and the area with the fridge and sink. That room had a dehumidifier in it and was really warm when it ran. I had to shut the door to that room to keep the sleeping area cold enough. I didn’t love that. The shower had great pressure.
Stayed 1 night in Sep 2023
Response from Lou and Claire on Nov 18, 2023
Thank you for your stay

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

10/10 Excellent

Ryan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and convenient; slightly dated, could use an A/C update but otherwise a really nice place with friendly staff. Restaurant was very good.
Stayed 2 nights in Sep 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quintness of this property. Located on St. Lawrence River, gave a quietness I was seeking. Well maintained. Friendly staff. Nice breakfast. Will return.
Stayed 3 nights in Sep 2023
Response from Lou and Claire on Nov 18, 2023
Thank You I'm glad you enjoyed your stay

2/10 Terrible

Melissa

Stayed 1 night in Sep 2023
Response from Lou and Claire on Nov 18, 2023
We would like your feedback so we can improve our service.

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
This riverfront Inn is exceptionally clean and well kept. Great food. Landscaping is immaculate.
Stayed 1 night in Sep 2023

10/10 Excellent

Sue

Stayed 1 night in Sep 2023
Response from Lou and Claire on Nov 18, 2023
Thank you I'm glad you enjoyed your stay

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

The room was exceptionally clean!
Stayed 2 nights in Sep 2023

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view overlooking St. Lawrence River.
Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I never leave a review, but i felt I needed to this time. I was uneasy about staying at a roadside motel/inn. However, this experience was great. The grounds, room, staff and view were excellant. We were only going to stay 1 night, but we extended it to 2 because we liked it so much. Also, the restaurant on site was great and reasonabley priced. Oh, and did I mention the view??
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Diomedes

Stayed 4 nights in Jul 2023

8/10 Good

William

Liked: Amenities
The grounds were well taken care of and the landscaping was beautiful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice older motel. Clean and well maintained. Right on the St Lawrence with nice views. Grounds are large and well maintained. Pool is large and very well cared for. Several games for guests to use. Granddaughter loved the pool and motel.
Stayed 1 night in Jul 2023

10/10 Excellent

Meghan

Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay. Room was clean and staff was excellent at check-in. Restaurant and bar was great to have on location and food was very good and priced well.
Stayed 1 night in Jun 2023

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Beautiful view, the staff was very friendly. They even gave a warm chocolate chip cookie at check in. The only thing I would call out is the office was right as you enter the property but we didn’t know that because it isn’t marked very well.
Stayed 3 nights in Jun 2023

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service
The staff were great and took wonderful care of us. Definitely will go back!
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice setting and friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The woman who was working when I checked in (I think her name is Destina?) was wonderfully helpful. Please give her a raise. She deserves it for her excellent customer service. Thank you!
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the St Lawrence River from our balcony; restaurant with bar on site with a lovely patio; very good menu selection and wine list all reasonably priced; breakfast catered to everyone's tastes. We will definitely stay here again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot
Stayed 1 night in Mar 2023

10/10 Excellent

Bonnie-Leigh, Plattsburgh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking up stairs to the second floor with baggage doesn’t get easier in your 70s 😁
Stayed 2 nights in Mar 2023

10/10 Excellent

Sabrina

Stayed 1 night in Mar 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, staff all friendly and rooms very clean.
Stayed 3 nights in Dec 2022

10/10 Excellent

Tabatha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we pick up our daughter from college. We grave stayed 5 times and will be back!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, welcoming
Stayed 2 nights in Oct 2022

10/10 Excellent

Luis Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2022

10/10 Excellent

Alan

Liked: Cleanliness
It was perfect with tons of amenities and very clean and comfortable. Their restaurant next door was the best!!!
Stayed 1 night in Oct 2022

8/10 Good

Brent

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2022

10/10 Excellent

helen

Stayed 1 night in Sep 2022

10/10 Excellent

Grant

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Fantastic service
Stayed 5 nights in Sep 2022

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing views make sure you get a room that faces the river, otherwise you are completely missing out!
Stayed 2 nights in Sep 2022

10/10 Excellent

Andrew, Chevy Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Maria Cristina

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Don't visit if you want to rest
Old building with super thins walls. Couldn't sleep all night since traveler in the next room snored all night and kept me awake. It was a bit scary too since not all rooms are occupied, you might think you are alone in the whole floor, until you hear your neighbor peeing and snoring next door. Terrible!
Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 1 night in Sep 2022