Tsuetate Onsen Hizenya
3.5 star property

Comfortable ryokan with nightclub and spa services

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Tsuetate Onsen Hizenya

Photo gallery for Tsuetate Onsen Hizenya

Spa
Spa
Front of property - evening/night
In-room safe, iron/ironing board, free WiFi
Restaurant

Overview of Tsuetate Onsen Hizenya

8.4

Very Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Your area essentials

4223 Simojo, Oguni, Kumamoto-ken, 869-2503
  • Popular LocationPホール1 min walk
  • Popular Locationぷくぷく3 min walk
  • Popular LocationTsuetate Onsen4 min walk
  • AirportKumamoto (KMJ)61 min drive
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Room options

Executive Suite Buffet Style Breakfast & Dinner

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Coffee/tea maker
Daily housekeeping
  • Valley view
  • Sleeps 4
  • 1 Twin Futon

Japanese Western Room Buffet Style Breakfast & Dinner

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Coffee/tea maker
Daily housekeeping
  • Valley view
  • Sleeps 3
  • 1 Twin Futon OR 2 Twin Beds

Suite Japanese style Buffet Style Breakfast & Dinner

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 3 Twin Futons

Japanese Western Buffet Style Breakfast & Dinner

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Coffee/tea maker
Daily housekeeping
  • Valley view
  • Sleeps 3
  • 3 Twin Beds

Japanese style Buffet Style Breakfast & Dinner

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Coffee/tea maker
Daily housekeeping
  • Valley view
  • Sleeps 3
  • 3 Twin Futons

Run of House

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Coffee/tea maker
Daily housekeeping
  • Valley view
  • Sleeps 3
  • 3 Twin Futons

Similar properties

About the neighborhood

Oguni

Tsuetate Onsen Hizenya is located in Oguni. Yaba-Hita-Hikosan Quasi-National Park and Aso Kuju National Park reflect the area's natural beauty and area attractions include Road Station Oguni Yu Station and Road Station Mizubenosato Oyama. Seseragikyo Kamitsue Road Station and Taio Kinzan Road Station are also worth visiting.

What's nearby

  • Tsuetate Onsen - 4 min walk
  • Kitazatoshiba Saburo Memorial - 9 min drive
  • Nabegataki - 13 min drive
  • Oyama Dam - 16 min drive
  • Sapporo Beer Factory - 21 min drive

Getting around

  • Amagase Station - 27 min drive
  • Kumamoto Airport (KMJ) - 61 min drive

Restaurants

  • ジャージー牧場カップル - 14 min drive
  • 両国うどん - 7 min drive
  • 小国サービスエリア風車 - 7 min drive
  • デュッセル - 13 min drive
  • 味千ラーメン小国店 - 7 min drive

About this property

Tsuetate Onsen Hizenya

Property highlights
Take advantage of a nightclub, an indoor mineral hot spring (onsen), and laundry facilities at Tsuetate Onsen Hizenya. For some rest and relaxation, visit the 24-hour public bath. Be sure to enjoy a meal at YAOYOROZU DAINING, the onsite restaurant. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Hot springs on site, 1 meeting room, and karaoke
  • Luggage storage, a 24-hour front desk, and an elevator
Room features
All 144 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • YAOYOROZU DAINING

Things to do

  • Children's pool
  • Hot springs
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Daily housekeeping

Business services

  • Business center
  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Fusuma (room partition)
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is undergoing renovations from February 29 2024 to September 30 2024 (completion date subject to change).
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from July to August
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Hizenya Hotel
Tsuetate Kanko Hizenya
Tsuetate Kanko Hizenya Hita
Tsuetate Kanko Hotel Hizenya
Tsuetate Kanko Hotel Hizenya Hita
Tsuetate Kanko Hotel Hizenya Oguni
Tsuetate Kanko Hizenya Oguni
Tsuetate Kanko Hotel Hizenya Japan/Oguni-Machi
Tsuetate Onsen Hizenya Inn Oguni
Tsuetate Onsen Hizenya Inn
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Ryokan
Tsuetate Onsen Hizenya Ryokan Oguni

Frequently asked questions

Does Tsuetate Onsen Hizenya have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Tsuetate Onsen Hizenya?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Tsuetate Onsen Hizenya on Apr 13, 2024 start from $1,080.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tsuetate Onsen Hizenya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tsuetate Onsen Hizenya?

Self parking is free at this property.

What time is check-in at Tsuetate Onsen Hizenya?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Tsuetate Onsen Hizenya?

Check-out is at 10 AM.

Where is Tsuetate Onsen Hizenya located?

Situated in Oguni, this ryokan is within a 5-minute walk of Yaba-Hita-Hikosan Quasi-National Park and Tsuetate Onsen. Road Station Oguni Yu Station and Kitazatoshiba Saburo Memorial are also within 6 mi (10 km).

Tsuetate Onsen Hizenya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 81 reviews" "
Rating 8 - Good. 31 out of 81 reviews" "
Rating 6 - Okay. 10 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service!! I really want to come back again!!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Though the hotel is a little old but overall the service was excellent. Room is spacious and clean.
Stayed 1 night in Dec 2019

8/10 Good

Tony, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Open bath is excellent. Buffet dinner and breakfast are nice. Good services.
Stayed 1 night in Nov 2018

2/10 Terrible

Sheok Hoon Rachel

Disliked: Staff & service, property conditions & facilities, room comfort
Poor unfriendly service, noisy and run down
In our regular travels to Japan, this is our worst ryokan experience. The service lady (not Japanese) was rude from the beginning. She pointed somewhere in the pitch black distance and told us to park our car ourselves (we don't know where the parking is actually) and to carry our own luggage from the car, which is unheard of for an authentic Japanese Ryokan. This is followed by wrongly allocating us to a much smaller room, despite paying a premium for a bigger 5 person room. We were told that there was no error in room allocation. Upon our insistence that there must have been a mistake, we were then directed to another bigger room, as we found out that they had overbooked and wrongfully allocated our original room to other guests. This ryokan is run down and there are many tourists and it feels like a market more than a restful ryokan. We will definitely avoid this ryokan in future, as we did not enjoy the experience. If you are looking for a peaceful ryokan, this is the wrong one.

8/10 Good

Yin Mei Alice

Liked: Staff & service
Disliked: Cleanliness, room comfort

8/10 Good

Sam, Hong Kong

Liked: Staff & service
Nice hotel with great Onsens
Very nice and quite hotel with several onsens. A little bit remote and difficult to find by google map. Suggest to arrive before sunset.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very helpful and friendly staff. Lovely variety of onsens to visit. Large selection of foods for breakfast. A great place.

2/10 Terrible

DONGHYEUK

Disliked: Staff & service, property conditions & facilities
not so good
Stayed 1 night in Mar 2024

6/10 Okay

HIROSHI

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
レストラン入り口に立つ人間(サービスマン)のレベルが低い。その時の対応がマニュアル通りで臨機応変に対応出来ず客に不快感を与える
Stayed 1 night in Nov 2023

10/10 Excellent

eunjung

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
정말 만족스러운 투숙이었어요. 직원분들도 정말 친절하고, 온천시설 훌륭하고, 조석식 부페음식이 다양하고 모두 맛있었어요~! 아름다운 산과 계곡의 공기좋은 곳에서 느긋하게 잘 쉬다 왔습니다.
Stayed 1 night in Nov 2023