Exterior

Reviews of The Colonial Inn

2.5 out of 5
The Colonial Inn
145 Shore Road, Ogunquit, ME

Reviews

9.0

Wonderful

Rating 10 - Excellent. 454 out of 788 reviews" "
Rating 8 - Good. 262 out of 788 reviews" "
Rating 6 - Okay. 46 out of 788 reviews" "
Rating 4 - Poor. 11 out of 788 reviews" "
Rating 2 - Terrible. 15 out of 788 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Inn!
Lovely hotel, great attention to detail. The staff was so eager to go out of their way to offer assistance. Everyone from the housekeeper to the staff behind the desk were so kind. Great experience. My only complaint was a customer who turned the common living room area into his own personal office and was sharing names and details of real estate transactions for all to hear. Should have been asked to take it elsewhere.
Stayed 1 night in Oct 2023

10/10 Excellent

Roberta

Stayed 1 night in Oct 2023

2/10 Terrible

John David

Disliked: Staff & service, amenities, property conditions & facilities
Creaky old building, there’s a 2” gap under the door, and the only security is a chain clasp. AC doesn’t work so I tried to call the desk, the phone doesn’t work. I got three staff members to come up and they couldn’t get the AC working, and refused to replace the phone. Stay clear of this place.
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff from check in to check out. Amenities were very well presented and maintained.
Stayed 3 nights in Oct 2023

10/10 Excellent

Peggy

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm would best describe this hotel. I chose it mostly for its proximity to Marginal Way, but would choose it again for so many reasons. When we checked it, someone was playing the baby grand piano in the lobby & warm cookies were waiting for us. Our room was spotless & beautifully decorated. We were given suggestions for dining. The heart of downtown & shopping were within easy walking distance. It’s nice places like this still exist & take you back to a time of class & elegance far removed from the hotel chains that dominate so many resort destinations. Without asking, we were told we could leave our car several hours after checkout if we planned to continue to explore the area. Experiences like this property provide are few. Hoping to return & stay longer.
Stayed 1 night in Oct 2023

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff gave us a quick overview of Ogunquit and we felt comfortable heading out to explore right away. The hotel is located close to town. Afternoon cookies were a welcome surprise after a long day in the car!
Stayed 1 night in Oct 2023
Response from Rachael on Oct 14, 2023
Thank you for your review. We love our cookies and our location. Please come back and see us again.

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Very nice property. Comfortable room.
Stayed 2 nights in Oct 2023
Response from Rachael on Oct 14, 2023
Thank you for your review. Please come back and see us again.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we wanted
Wonderful quaint spot. Great location near Marginal Way and downtown shops and eats.
Stayed 1 night in Oct 2023
Response from Rachael on Oct 14, 2023
We are so happy you choose to stay with us. We have a great location and are close to everything. Come back and see us again soon.

8/10 Good

Joy

Stayed 5 nights in Sep 2023
Response from AW on Oct 25, 2023
Thank you for your feedback, Joy! We look forward to your next stay with us!

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient location!
We are vacationing as a family of 5, “touring” Maine and chose this location due to convenience - close to Nubble light, Marginal Way/Perkins Cove, Barnacle Billy’s, and even Kennebunkport. We were able to stay parked at the hotel while walking to Marginal Way. We actually made a loop of sorts. The hotel is more nostalgic in decor - some may say dated, but it was more like vintage maritime. We weren’t there for the aesthetics. The staff was very friendly, especially the maintenance man. He walked thru the dining area every morning greeting “Good morning, guests!”. Breakfast was great in our opinion - healthy options, quick grab and go stuff. Great brands too. Check in and out seamless. We would definitely stay again.
Stayed 1 night in Sep 2023
Response from AW on Oct 2, 2023
Thank you for your amazing feedback, Brittney! We're so happy to hear you enjoyed all that the property and Ogunquit has to offer. And we agree, our maintenance team is pretty amazing and always puts a smile on our face :) We hope to see you again soon!

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base camp for exploring local area
Big room with two comfortable chairs. Large common area with many board games. Shuffleboard and corn hole outside.
Stayed 2 nights in Sep 2023
Response from AW on Oct 2, 2023
Thank you for your wonderful feedback, Eric! We're happy to hear you enjoyed our property and the area and look forward to seeing you again soon!

10/10 Excellent

Caryn, Atlantic

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the motel part. It's a little dated (small sink / no bathroom counter type of thing) but it's clean, walkable to shops and Marginal Way, and just has a great vibe.
Stayed 1 night in Sep 2023
Response from AW on Sep 27, 2023
Thank you for staying with us, Caryn! We hope to see you again soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from AW on Sep 27, 2023
Thank you for your 10/10 review, Barbara! We hope to see you again soon!

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AW on Sep 27, 2023
Thank you for your 5/5 review, Ilene! We hope to see you again soon!

10/10 Excellent

Linda

Stayed 2 nights in Sep 2023
Response from AW on Oct 3, 2023
Thank you for your 5/5 review, Linda! We're so happy to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walkable to beach and marginal way. Property is older but room was big and clean. Highly recommend.
Stayed 1 night in Sep 2023
Response from AW on Sep 27, 2023
We're so happy to hear you enjoyed your stay, Linda! We look forward to your next one with us!

10/10 Excellent

Sue

Stayed 2 nights in Sep 2023
Response from AW on Oct 2, 2023
Thank you for your 5/5 review, Sue! We look forward to seeing you again!

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from AW on Sep 27, 2023
Thank you for your feedback, Leslie! We hope you give us a chance to make your stay a 10/10!

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel experience with friendly staff. Many amenities. Walking distance to many shops and scenic vista's.
Stayed 3 nights in Sep 2023
Response from AW on Sep 27, 2023
Thank you for your wonderful feedback, Robert! We're happy to hear you enjoyed your stay and look forward to your next one with us!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial Inn Getaway
The colonial inn is a fabulous place to stay. Our room was nice and large, however, we prefer the one we had here three weeks ago overlooking the ocean. I highly recommend that room on the third level. Staff is fantastic at the colonial Inn, and the little breakfast in the morning is certainly enough to get you started for the day.
Stayed 1 night in Sep 2023
Response from AW on Sep 10, 2023
Thank you for your wonderful feedback, Carol! We do hope to see you again soon!

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from AW on Sep 10, 2023
Thank you for your 10/10, Carrie! We're so happy to hear you enjoyed your stay and hope to see you soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AW on Sep 6, 2023
Thank you for your 5/5 review, Stephanie! We're happy to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Mary

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from AW on Aug 28, 2023
Thank you for your 5/5 review, Mary! We look forward to seeing you again soon!

10/10 Excellent

Susan

Stayed 1 night in Aug 2023
Response from AW on Sep 27, 2023
Thank you for your 5/5 review, Susan! We look forward to your next stay with us!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating
This hotel needs updating. There were only 2 accessible outlets in very inconvenient locations in the room so it made charging electronics difficult. There was no full length mirror. The carpet and bathroom flooring were very old and worn. It was expensive given the quality of the room. The staff were pleasant and helpful.
Stayed 3 nights in Aug 2023
Response from AW on Aug 28, 2023
Thank you for your detailed feedback, Anon! We are aware the Shorebirds building needs some work and have plans to address it in the off-season. We hope you give us another try in the future!

2/10 Terrible

Justin

Stayed 1 night in Aug 2023
Response from AR on Sep 3, 2023
We're sorry you did not have a 5/5 experience, Justin. We hope you give us another chance to make your stay wonderful.

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly and very helpful. The man who maintains the breakfast bar was terrific. The property is well maintained. Coffee 24/7 in lobby is a godsend as well as the afternoon cookies!
Stayed 2 nights in Aug 2023
Response from AR on Aug 13, 2023
Thank you for your wonderful feedback, Sharon! Our staff truly are the best, thank you for your recognition! We hope to see you again soon!

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2023
Response from AW on Aug 10, 2023
Thank you for your feedback, John. We hope you give us a chance to make your next stay a 5/5!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AW on Aug 10, 2023
Thank you for your feedback, Jose! We hope to see you again soon!

10/10 Excellent

patrick

Stayed 1 night in Aug 2023
Response from AW on Aug 28, 2023
Thank you for your 5/5 review, Patrick! We're thrilled you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Salvatore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and hot tub. Also I was able to get a good nights sleep because it was quiet.
Stayed 2 nights in Jul 2023
Response from AW on Aug 3, 2023
Thank you for your wonderful feedback, Salvatore! We're so happy to hear you enjoyed our amenities and a comfortable sleep! We hope to see you again soon!

10/10 Excellent

Stanley W

Stayed 1 night in Jul 2023
Response from AW on Aug 3, 2023
Thank you for your 5 out of 5 review, Stanley! We hope to see you again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place walkable to town, but far enough away to be quiet. Good breakfast.
Response from AW on Jul 11, 2023
Thank you for your wonderful feedback, Susan! We're thrilled you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Gheed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to everything: the Marginal way walk, the beach, the store and restaurants. It’s also family friendly; my daughter loved the swimming pool and the hot tub. The staff are extremely friendly and the cleaning lady was professional and kind. The one thing they need to replace is the small white table In the room, because it has weird sticky surface.
Stayed 3 nights in Jul 2023
Response from AW on Jul 10, 2023
Thank you for your wonderful feedback, Gheed! We're so thrilled to hear everyone, including your daughter, enjoyed their stays! We're already looking forward to your next stay with us... see you soon!

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Colonial Inn is the perfect spot, right between Perkins Cove and downtown, it's walking distance to everything. Marginal Way is 2-3 minutes away, and there are so many dining choices nearby it's hard to decide. The staff were super friendly, the rooms were clean and comfortable, and the fresh baked chocolate chip cookies every day at 2pm certainly didn't hurt. We used the fire-pit, ate breakfast outside, we loved it and will be back.
Stayed 2 nights in Jul 2023
Response from AW on Jul 10, 2023
Thank you for your wonderful feedback, Thomas! It sounds like you enjoyed everything Ogunquit and the property has to offer, and we're happy to hear it! We look forward to your next stay with us!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from AW on Jul 10, 2023
Thank you for your 10/10 review, Ann! We're thrilled to hear you enjoyed your stay and can't wait to have you with us again!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from AW on Jul 10, 2023
Thank you for your 10/10 review, Barbara! We look forward to seeing you again soon!

8/10 Good

Anders

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tammy and David were fabulous. They catered to our daughters every need and made our stay super comfortable. We loved our room and the hot tub outside. We especially liked the porch off of our room during a rainstorm. A few things we would have loved: to know that there was a shared bathroom, more breakfast variety and a comfier mattress. We would recommend this place but it could use a few improvements.
Stayed 4 nights in Jun 2023
Response from AW on Jul 2, 2023
Thank you for your wonderful feedback, Anders! We're happy to hear you enjoyed your accommodations, and appreciate your notes on how we can improve. We hope to see you again so we can make your next stay a 5/5!

10/10 Excellent

May

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a weekend getaway with hubby and 1 year old. The Inn was was very clean and charming and all of the staff and guests we interacted with were very friendly and kind. They had daily breakfast which was great. It’s in a perfect area, easy walkability, close to downtown for shopping and dining and easy to get to the beach and marginal way. We walked everywhere and didn’t need the car to get around. The heated pool and hot tub were also very clean and a plus for both parents and baby. The area is also very kid friendly. I must say Ogunquit beach was the best as it has little tide pool for the baby and the sand is dense which makes it easy to walk in and they had ramps leading to the beach which was a nice touch. Will definitely return again!
Stayed 2 nights in Jun 2023
Response from AW on Jul 2, 2023
May, we couldn't have said it better ourselves! We are so happy to hear you enjoyed everything the property and Ogunquit has to offer... we're already looking forward to your next stay with us! See you soon!

10/10 Excellent

Karen

Stayed 4 nights in Jun 2023
Response from AR on Jun 19, 2023
Thank you for you 10/10 review, Karen! We hope to see you again soon!

10/10 Excellent

Scott

Stayed 1 night in Jun 2023
Response from AR on Jul 2, 2023
Thank you for your 5/5 review, Scott! We're thrilled to hear you enjoyed your stay and hope to see you soon!!

6/10 Okay

Margaret, kearny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from AR on Jun 12, 2023
Thank you for your feedback, Margaret. We hope you stay with us in the future so we can make your stay a 5/5!

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!! The staff was amazing!!! They know customer service!!!!
Stayed 1 night in Jun 2023
Response from AR on Jun 9, 2023
Thank you for your wonderful feedback, Leah! We are so thrilled to hear you were provided with excellent hospitality and enjoyed everything we and the town have to offer! We hope to see you again soon!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for getting around the city. Staff was very helpful and place was very clean. Room was ok. Would definitely stay here again.
Stayed 1 night in Jun 2023
Response from AR on Jun 5, 2023
Thank you for your wonderful feedback, Joseph! We're thrilled to hear you enjoyed your stay and are looking forward to your next one with us!

8/10 Good

oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visit to Me.
Stayed 2 nights in May 2023
Response from AR on Jun 5, 2023
Thank you for your feedback, Oliver! We hope to see you again soon!

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from AR on May 30, 2023
Thank you for your 10/10 review, Claire! We're thrilled you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Sumita

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and easily accessible to the main city , beach and the marginal walk.
Stayed 2 nights in May 2023
Response from AR on May 27, 2023
Thank you for your 5/5 review, Sumita! We are very happy to hear you enjoyed the property and all that Ogunquit has to offer. We hope to see you again soon!