Ratings based on 112 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Wonderful customer service for an unexpected stayPosted Jul 2, 2015
My family (husband, myself, 13 year old son) recently had an unexpected stay here. We traveled to Paris for the day from London on the Eurostar. When we arrived at the rail station that evening to return to London, we discovered that all service had been cancelled and they couldn't rebook us for 3 days. We had to get back to London, so we made plane reservations for the next morning. We weren't the only ones to do this, and all the hotels near the airport were booked. The closest available was this hotel. We booked, and arrived around 11pm. The front desk staff were exceedingly courteous and sympathetic about our plight. As this was a day trip, we had no belongings at all. They gave us all toiletries. Expedia had told us that the room we booked (the Royal King) could sleep 2 adults and a child, but this seemed to take the staff off-guard. They had to spend a few minutes finding a cot to bring into the room, all the while apologizing profusely. Our flight out the next morning was at 6:20, so they arranged for a taxi at 4am and gave us a wake up call at 3am. When we arrived down at the lobby, they gave us each a glass of orange juice. All in all, we were at the hotel for 4.5 hrs, and never saw it in the light. I wish we had. The photos are amazing. Later, I wrote to the hotel telling them about our experience and how wonderful the staff had been, and they gave us a partial refund due to the circumstances. Truly wonderful service.
for Everyoneby A verified traveler from paris
Séjour exceptionnelPosted Apr 20, 2015
2 jours en semaine pour profiter des charmes de cet endroit d exception... Tout est au rendez vous, luxe, raffinement, table somptueuse, personnels à l écoute... A recommander pour une escapade amoureuse
for Couplesby Serge from Plessis Robinson
Presque sans faute.Posted Mar 23, 2015 on Hotels
Tres beau batiment Belle chambre et magnifique piscine. Qualite de la restauration le soir perfectible malgre un service de bonne qualité. Excellent petit déjeuner.
for Couplesby ANTOINE from PARIS
BIENPosted Mar 12, 2015 on Hotels
C'ETAIT BIEN MAIS UNE BOUTEILLE D'EAU ET UNE BOUILOTTE DE THE ET DE CAFE EST INDISPOSABLE !!!MERCI
for Business Travelersby Martin Juel from Arles
ExceptionnellementPosted Feb 24, 2015 on Hotels
for Personal Eventby A verified traveler
Posted Dec 16, 2014 on Hotels
for Couplesby habran from quincy
Posted Sep 30, 2014 on Hotels
for Couplesby A verified traveler
Lovely Hotel just outside Charles DegaulPosted Sep 28, 2014
Pros: Room was lovely and large, hotel facilities were equally well done, hotel staff was extremely helpful and accommodating!
Cons: Ate in the casual restaurant (bar). Food was really quite good, but the menu was limited
Location: Proximity to Charles Degaul is wonderful. Sits in a park setting so great walking trails for those so inclined
This was a wonderful last stop to our extended trip to France.
Recommendedby bubu from shanghai
Very good experiencePosted Sep 8, 2014 on Hotels
Very nice environment, room, swimming pool and restaurant. Delicious dinner and buffet breakfast~~! Will choose again next time!
for Couplesby Nath from Paris
Havre de paix proche ChantillyPosted Aug 26, 2014 on Hotels
Cadre d'exception, grande chambre confortable (celles ayant vue sur la forêt sont encore mieux). Belles prestations (piscine, tennis, sentier pedestre, mini salle de sport). Le bémol un service trop lent au restaurant Stradivarius. Petit déjeuner de qualité mais un peu cher par rapport à d'autres petits dejeuners de qualité égale ailleurs.