Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful customer service for an unexpected stay

Posted Jul 2, 2015
My family (husband, myself, 13 year old son) recently had an unexpected stay here. We traveled to Paris for the day from London on the Eurostar. When we arrived at the rail station that evening to return to London, we discovered that all service had been cancelled and they couldn't rebook us for 3 days. We had to get back to London, so we made plane reservations for the next morning. We weren't the only ones to do this, and all the hotels near the airport were booked. The closest available was this hotel. We booked, and arrived around 11pm. The front desk staff were exceedingly courteous and sympathetic about our plight. As this was a day trip, we had no belongings at all. They gave us all toiletries. Expedia had told us that the room we booked (the Royal King) could sleep 2 adults and a child, but this seemed to take the staff off-guard. They had to spend a few minutes finding a cot to bring into the room, all the while apologizing profusely. Our flight out the next morning was at 6:20, so they arranged for a taxi at 4am and gave us a wake up call at 3am. When we arrived down at the lobby, they gave us each a glass of orange juice. All in all, we were at the hotel for 4.5 hrs, and never saw it in the light. I wish we had. The photos are amazing. Later, I wrote to the hotel telling them about our experience and how wonderful the staff had been, and they gave us a partial refund due to the circumstances. Truly wonderful service.
5 out of 5
Recommended
for Everyone
by A verified traveler from paris

Séjour exceptionnel

Posted Apr 20, 2015
2 jours en semaine pour profiter des charmes de cet endroit d exception... Tout est au rendez vous, luxe, raffinement, table somptueuse, personnels à l écoute... A recommander pour une escapade amoureuse
5 out of 5
Recommended
for Couples
by Serge from Plessis Robinson

Presque sans faute.

Posted Mar 23, 2015 on Hotels
Tres beau batiment Belle chambre et magnifique piscine. Qualite de la restauration le soir perfectible malgre un service de bonne qualité. Excellent petit déjeuner.
4 out of 5
Recommended
for Couples
by ANTOINE from PARIS

BIEN

Posted Mar 12, 2015 on Hotels
C'ETAIT BIEN MAIS UNE BOUTEILLE D'EAU ET UNE BOUILOTTE DE THE ET DE CAFE EST INDISPOSABLE !!!MERCI
5 out of 5
Recommended
for Business Travelers
by Martin Juel from Arles

Exceptionnellement

Posted Feb 24, 2015 on Hotels
Tout super
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2014 on Hotels
5 out of 5
Recommended
for Couples
by habran from quincy

Posted Sep 30, 2014 on Hotels
excellent
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely Hotel just outside Charles Degaul

Posted Sep 28, 2014
Pros: Room was lovely and large, hotel facilities were equally well done, hotel staff was extremely helpful and accommodating!
Cons: Ate in the casual restaurant (bar). Food was really quite good, but the menu was limited
Location: Proximity to Charles Degaul is wonderful. Sits in a park setting so great walking trails for those so inclined
This was a wonderful last stop to our extended trip to France.
5 out of 5
Recommended
by bubu from shanghai

Very good experience

Posted Sep 8, 2014 on Hotels
Very nice environment, room, swimming pool and restaurant. Delicious dinner and buffet breakfast~~! Will choose again next time!
4 out of 5
Recommended
for Couples
by Nath from Paris

Havre de paix proche Chantilly

Posted Aug 26, 2014 on Hotels
Cadre d'exception, grande chambre confortable (celles ayant vue sur la forêt sont encore mieux). Belles prestations (piscine, tennis, sentier pedestre, mini salle de sport). Le bémol un service trop lent au restaurant Stradivarius. Petit déjeuner de qualité mais un peu cher par rapport à d'autres petits dejeuners de qualité égale ailleurs.