Ratings based on 123 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
2.8 Hotel condition
They paid and stayed.
for Everyoneby jim from westbank
great location access road needs repairPosted Oct 5, 2013
Pros: very nicely furnished and decorated.
Cons: better access by road
Location: food and spa facilities were all we made use of this time, due to seasonal weather, next planned trip will be better timed weather wise!!
great view, next visit will be earlier in the season to better enjoy the surroundings. This date was to celebrate our 50th wedding anniversary, enjoyed the day. Thank you.
for Everyoneby S from Calgary AB
Too far !Posted Sep 23, 2013
Pros: Nice, quiet and secluded, if you want to be away from Kelowna/everything.
Cons: UPDATE THE BUILDINGS !!
Too far from Kelowna. We stayed in the Kokanee Inn which looks like it is about 50 years old last time it was updated.
for Everyoneby Lisa from Saskatchewan
Book the villas!Posted Sep 22, 2013
Pros: The good things were the quiet, remote and safe feel of the resort. We went in the middle of Sept and found the resort very peaceful.
Cons: Overall, the grounds were beautiful, but much upkeep is needed to bring this resort up to its true potential.
Location: Location was inconvenient if you planned to spend time touring wineries or enjoying Kelowna at all.
I booked this trip for my husband's birthday and was more than disappointed when we opened the room. As part of the package, we got a studio with kitchenette in the Kokanee building. It smelled musty and was old and not appealing in the least. I didn't want to spend any time at all in that room. We were able to upgrade and moved to the new villas which were very comfortable, nicely decorated with beautiful views. Once we moved to the villas, we were much happier with the accommodations. As others have mentioned, the drive out to the resort is painful. If you are planning on staying out there for most of your trip, that would be better. My husband and I did a lot of sight seeing and wine tours in the Kelowna area and found we really disliked the drive. Driving the winding road at night was particularly unnerving.
for Everyoneby A verified traveler
Nice resort right on the lake.Posted Sep 16, 2013
Very pleasant place. Recommend arrival before dark because of the narrow winding road leading to it from West Kelowna.
for Everyoneby A verified traveler
Older Resort Far From TownPosted Sep 13, 2013
Pros: There is a nice pool, hot tub and beach.
Cons: The blinds on the window facing the walkway outside the room did not completely afford privacy.
This is an older resort that is starting to show its age. It's about 25-30 minutes out of town on a very difficult winding narrow road.
for Everyoneby Monique from Winnipeg
Chalet was nice.Posted Sep 5, 2013
Location: Quite a ways from everything and you need to take that terrible road to get out and in. 14 kms.
Everything was great except for the road to get there. Scared the heck out of me. Made the trek 3 times and still did not get used to it. Some parts of the road need to be repaired. Realize it's not the hotels problem, but that was the worst part of the stay. Will not go again because of the road.
for Familiesby A verified traveler
Overall would not recommendPosted Sep 4, 2013 on Hotels.com
The resort seemed very run down, did not look to be maintained or updated in the older areas for some time. The one available restaurant was poor in quality as well. We signed up for kayaking which allowed 6 participants and found they only had 2 kayaks available.
for Familiesby tony
Very old and secluded from anythingPosted Aug 25, 2013
Pros: No comment
Cons: Major need to update and have all of resort in operation. No a/c in bedrooms.
Location: Very out of the way and on dangerous road to only Kelowna as closest drive as Vernon is very far away.
Pictures look very different..... Old and in need of updating. Overpriced for how this resort is operated. Very dangerous road to get there and so secluded.
for Familiesby A verified traveler from Prince George, BC
Nice resort for quiet escape out of life crazinessPosted Aug 24, 2013 on Hotels.com
Great resort, beautifully located out of town. We'll be back again. It would great if they could include continental breakfast for guests....our kids love it, the pools, lakes, slope and valley plus golfing around our suites...
for Everyoneby Disappointed from Kamloops, BC
Wasn't worth the money.Posted Aug 23, 2013
Pros: Beautiful lake view. Spacious room. Fully stocked kitchen. DVD player in the room.
Cons: Some spots in our room hadn't been cleaned for a very long time. Water damage to the floor of the balcony. Hotel needs maintenance.
Location: Went shopping in Kelowna, about 20 minutes away. Very windy roads in and out of the resort. As long as you go slow, it's a nice drive though.
Our room wasn't ready at check in time, had to wait another half an hour. We were upgraded to a lakeview jacuzzi suite though, which was very nice. Jacuzzi didn't work though, the jets only stayed on for 2 minutes, then a 10 minute wait before we could turn them back on. Live music at the pool on Friday night was really fun. There were no activities all day Saturday, the girl that was suppose to run them didn't show up - very disappointing. One would assume that they would have a back up person to run events. It was a nice surprise that the kitchen was fully stocked. I had brought all my own things because you never know. There was no counter space in the kitchen though. It was really nice that they offered 'shuttle' service around the grounds though - golf carts. There are very steep hills going down to the beach and pool so it was fun and to get a ride down. I got the net and cleaned the pool out before I would go in it though, lots of bugs and leaves floating around. I wouldn't stay here again. It definately wasn't worth the money.