Ratings based on 555 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff & customer service, & location

Posted Jun 17, 2015
Rooms were dated. Bed was uncomfortable. Staff was second to none, location was fantastic
3 out of 5
by A verified traveler from Vancouver, BC

Overrated "resort" in Kelowna

Posted May 15, 2015
The staff were not very welcoming, none of the amenities were touched upon. The female desk staff aren't overly customer-service oriented. The room I stayed in was quite basic, with old, outdated furniture. It just looked old and cheap. One of the robes was slightly wet (making me wonder if it had been washed at all). There was also an empty pop bottle behind one of the curtains. The view of the dock and lake was spectacular, however. I felt disappointed with the hotel, and felt that it was overly hyped and not worth the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from alberta

Great grounds not so great room

Posted May 5, 2015
The grounds are fantastic. Lots of amenities. Rooms are ok. Bathroom was tight and small. Bed was lumpy and really uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from ab

Fantastic

Posted May 2, 2015
Had a blast staying for a night, definitely going back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 29, 2015
Stayed as a family for 1 night and enjoyed our stay. Beds were a little uncomfortable. Front desk staff were helpful but did not mention that we need to get our towels at the front desk causing us to walk all the way to the clubhouse and back. I would definatly recommend this hotel to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pickering, Ontario

Awesome place to stay.

Posted Apr 20, 2015
Pros: Loved the view, the room, and the service.
Very comfortable and the staff was awesome. We had a balcony and the view was great. We could have had a view of the mountains or the ocean, our choice. Had a great time. The food in the restaurant was very good also.
5 out of 5
Recommended
for Everyone
by A verified traveler

No regrets

Posted Apr 14, 2015
wonderful. right choice! great location, amenities and staff. Definitely, will book here again :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern BC

Great place to Stay

Posted Apr 11, 2015
Pros: The boys loved the pool and the games room. The staff were excellent.
Location: Great restaurants at the hotel and nearby. The lake is lovely.
Kids had fun. Adults had a great time. Comfortable clean rooms. Classy and great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Very nice hotel on lake

Posted Apr 3, 2015
I like the hotel next visit I will love s to stay in this hotel
5 out of 5
Recommended
for Families
by Koral from Calgary

I will return!

Posted Mar 31, 2015 on Hotels
Everything was awesome!