Ratings based on 544 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified travelerfrom Vancouver, BC
Overrated "resort" in KelownaPosted May 15, 2015
The staff were not very welcoming, none of the amenities were touched upon. The female desk staff aren't overly customer-service oriented. The room I stayed in was quite basic, with old, outdated furniture. It just looked old and cheap. One of the robes was slightly wet (making me wonder if it had been washed at all). There was also an empty pop bottle behind one of the curtains. The view of the dock and lake was spectacular, however. I felt disappointed with the hotel, and felt that it was overly hyped and not worth the price.
for Everyoneby A verified travelerfrom alberta
Great grounds not so great roomPosted May 5, 2015
The grounds are fantastic. Lots of amenities. Rooms are ok. Bathroom was tight and small. Bed was lumpy and really uncomfortable.
for Everyoneby A verified travelerfrom ab
FantasticPosted May 2, 2015
Had a blast staying for a night, definitely going back.
for Everyoneby A verified traveler
Nice hotelPosted Apr 29, 2015
Stayed as a family for 1 night and enjoyed our stay. Beds were a little uncomfortable. Front desk staff were helpful but did not mention that we need to get our towels at the front desk causing us to walk all the way to the clubhouse and back. I would definatly recommend this hotel to friends.
for Everyoneby A verified travelerfrom Pickering, Ontario
Awesome place to stay.Posted Apr 20, 2015
Pros: Loved the view, the room, and the service.
Very comfortable and the staff was awesome. We had a balcony and the view was great. We could have had a view of the mountains or the ocean, our choice. Had a great time. The food in the restaurant was very good also.
for Everyoneby A verified traveler
No regretsPosted Apr 14, 2015
wonderful. right choice! great location, amenities and staff. Definitely, will book here again :)
for Everyoneby A verified travelerfrom Northern BC
Great place to StayPosted Apr 11, 2015
Pros: The boys loved the pool and the games room. The staff were excellent.
Location: Great restaurants at the hotel and nearby. The lake is lovely.
Kids had fun. Adults had a great time. Comfortable clean rooms. Classy and great location.
for Everyoneby A verified travelerfrom edmonton
Very nice hotel on lakePosted Apr 3, 2015
I like the hotel next visit I will love s to stay in this hotel
for Everyoneby A verified travelerfrom British Columbia
Wonderful lakefront location!Posted Mar 30, 2015
A nicely laid out lobby with a fireplace that greets you as you enter. The staff are very friendly and helpful. The beds and pillows were great. Would definitely stay here again.
for Everyoneby A verified travelerfrom Abbotsford, BC
The photos of the rooms tricked mePosted Mar 25, 2015
Pros: Restaurant. Front checked us in early as room was available - nice.
Cons: Just the photos display on Expedia.
Location: Basically need a car to get into town. Otherwise the beach and leisurely walk around the lake is just splendid. Enjoyed the hot tub too.
On Expedia the photos of the hotel show the VILLA side of the accommodation and not the hotel side. Therefore, I was surprised when I checked into a standard room without a sitting area or kitchen. The photo needs to be clarified so to say these are just Villa side and these are the hotel side. Since I use kitchen for my own food it was inconvenient. HOWEVER the restaurant was excellent. The food chef must be very good. We will go back for the restaurant. especially the 8oz Hamburger, the best best one I had ever elsewhere.