Ratings based on 544 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Vancouver, BC

Overrated "resort" in Kelowna

Posted May 15, 2015
The staff were not very welcoming, none of the amenities were touched upon. The female desk staff aren't overly customer-service oriented. The room I stayed in was quite basic, with old, outdated furniture. It just looked old and cheap. One of the robes was slightly wet (making me wonder if it had been washed at all). There was also an empty pop bottle behind one of the curtains. The view of the dock and lake was spectacular, however. I felt disappointed with the hotel, and felt that it was overly hyped and not worth the price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom alberta

Great grounds not so great room

Posted May 5, 2015
The grounds are fantastic. Lots of amenities. Rooms are ok. Bathroom was tight and small. Bed was lumpy and really uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ab

Fantastic

Posted May 2, 2015
Had a blast staying for a night, definitely going back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 29, 2015
Stayed as a family for 1 night and enjoyed our stay. Beds were a little uncomfortable. Front desk staff were helpful but did not mention that we need to get our towels at the front desk causing us to walk all the way to the clubhouse and back. I would definatly recommend this hotel to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pickering, Ontario

Awesome place to stay.

Posted Apr 20, 2015
Pros: Loved the view, the room, and the service.
Very comfortable and the staff was awesome. We had a balcony and the view was great. We could have had a view of the mountains or the ocean, our choice. Had a great time. The food in the restaurant was very good also.
5 out of 5
Recommended
for Everyone
by A verified traveler

No regrets

Posted Apr 14, 2015
wonderful. right choice! great location, amenities and staff. Definitely, will book here again :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern BC

Great place to Stay

Posted Apr 11, 2015
Pros: The boys loved the pool and the games room. The staff were excellent.
Location: Great restaurants at the hotel and nearby. The lake is lovely.
Kids had fun. Adults had a great time. Comfortable clean rooms. Classy and great location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom edmonton

Very nice hotel on lake

Posted Apr 3, 2015
I like the hotel next visit I will love s to stay in this hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom British Columbia

Wonderful lakefront location!

Posted Mar 30, 2015
A nicely laid out lobby with a fireplace that greets you as you enter. The staff are very friendly and helpful. The beds and pillows were great. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Abbotsford, BC

The photos of the rooms tricked me

Posted Mar 25, 2015
Pros: Restaurant. Front checked us in early as room was available - nice.
Cons: Just the photos display on Expedia.
Location: Basically need a car to get into town. Otherwise the beach and leisurely walk around the lake is just splendid. Enjoyed the hot tub too.
On Expedia the photos of the hotel show the VILLA side of the accommodation and not the hotel side. Therefore, I was surprised when I checked into a standard room without a sitting area or kitchen. The photo needs to be clarified so to say these are just Villa side and these are the hotel side. Since I use kitchen for my own food it was inconvenient. HOWEVER the restaurant was excellent. The food chef must be very good. We will go back for the restaurant. especially the 8oz Hamburger, the best best one I had ever elsewhere.