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Reviews of Best Western Pacific Inn

3 out of 5
Best Western Pacific Inn
4790 34th Street, Vernon, BC

Reviews

8.4

Very Good

Rating 10 - Excellent. 444 out of 1000 reviews" "
Rating 8 - Good. 389 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sukhmanpreet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Apr 11, 2024
Dear Sukhmanpreet,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Apr 10, 2024
Dear Joseph,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

ken

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Apr 9, 2024
Dear Ken,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Wallace

Traveled with family
Disliked: Staff & service, amenities
The rooms are old and dated. Mattress is average at best. For the same price there are newer and nicer facilities in the area. I usually like Best Western properties but this one not so much.
Stayed 1 night in Apr 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Apr 9, 2024
Dear Wallace,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Mar 26, 2024
Dear George,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Glenn

Nice that restaurant was attached, however was not notified that a discount with provided when staying at the hotel.
Stayed 4 nights in Mar 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Mar 8, 2024
Dear Glen,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Marcel

Traveled with partner
It was really quiet
Stayed 1 night in Mar 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Mar 4, 2024
Dear Marcel,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Kara J

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, garbage on floor of room, unsightly garbage around entrance to restaurant and building, broken garage door to garbage shed. Homeless people camping in bushes around property.
Stayed 4 nights in Feb 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Mar 1, 2024
Dear Kara,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Mar 1, 2024
Dear Sonja,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

John, FORT NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - I’d stay there again
Stayed 3 nights in Feb 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Feb 27, 2024
Dear John,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Kara J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless people camping in bushes by highway. Overflow of garbage outdoors by restaurant.
Stayed 1 night in Feb 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Feb 27, 2024
Dear Kara,Dear Kara Barkved,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Heather

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Jan 24, 2024
Dear Heather,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Jan 22, 2024
Dear Grant,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Debra

Stayed 1 night in Jan 2024
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Jan 9, 2024
Dear Debra,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thanks,

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Jan 17, 2024
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Chris

Stayed 4 nights in Dec 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Jan 9, 2024
Dear Chris,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Jan 9, 2024
Dear Michael, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping mall, grocery store, pharmacy and main highway. Kitchen suite was perfect for our 2 week stay
Stayed 13 nights in Nov 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Nov 15, 2023
Dear Kimberly,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. The rooms are spacious and always clean. The staff are friendly.
Stayed 3 nights in Oct 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Oct 19, 2023
Dear Ronda,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Laurie-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Oct 13, 2023
Dear Laurie,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel and the pizza restaurant was great too. Big, clean room and good staff. No breakfast set up even though there was a breakfast area in the lobby - we knew about this but it was a bit disappointing.
Stayed 1 night in Oct 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Oct 12, 2023
Dear Sally,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 29, 2023
Dear David,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Kim

Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Oct 19, 2023
Dear Kim,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Dave

Stayed 3 nights in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Oct 19, 2023
Dear Dave,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Maya

Traveled with family
When i booked this hotel. it was going to provide break fast, but when I checked in there was no break fast. if I knew there would be no break fast, I would book another hotel.
Stayed 3 nights in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 26, 2023
Dear Maya,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Large, clean room. Staff was very friendly and accommodating
Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 26, 2023
Hello,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean, quiet and cozy.
Stayed 1 night in Sep 2023
Response from Ruby on Sep 17, 2023
Thankyou for leaving a review.Hope to see you in near future

10/10 Excellent

Kathleen

Stayed 2 nights in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 26, 2023
Dear Kathleen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Maya

Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Oct 12, 2023
Dear Maya,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Connie

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 26, 2023
Dear Connie,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Ross

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast poor front desk
Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 26, 2023
Dear Ross,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would return.
Very nice hotel.
Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 8, 2023
Dear Charmaine,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 8, 2023
Dear Terrance,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 8, 2023
Dear Allan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Terrance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 8, 2023
Dear Terrance,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Terrance

Stayed 1 night in Sep 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 8, 2023
Dear Terrance,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sandra

Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 28, 2023
Dear Sandra,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Tehmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 27, 2023
Dear Tehmina,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Turab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 22, 2023
Dear Turab,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

David

Traveled with family
Clean rooms , good sized room , nice furniture. Drawback is that restaurant is still not open same situation as when we were there in June 2023.
Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 19, 2023
Dear David,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Wing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 19, 2023
Dear Wing,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

aki

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 19, 2023
Dear Aki,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Colleen

Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Sep 8, 2023
Dear Colleen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
We have stayed here before as we enjoyed the location and spacious kichette suites. Unfortunately things like dish soap and paper towels continue to be none existent.
Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 12, 2023
Dear Mark,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Paige

Business traveler
1. Room was very loud with traffic and talking, which sucked after a long commute 2. Tile in front entry being done in the morning made it really difficult to get luggage out to the car- a heads up would be nice 3. Restaurant next door was closed and complementary breakfast wasn’t what I would have wanted
Stayed 1 night in Aug 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 12, 2023
Dear Paige,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Aisika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 5, 2023
Dear Aisika,Thanks for taking time to give us feedback, Hope to see you again

10/10 Excellent

FIROUZEH

Traveled with family
everything was great except the room service It's wasn't done until we left there...in 3 days. It's supposed to be every day .
Stayed 2 nights in Jul 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 5, 2023
Dear Firouzeh,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

Sajith

Traveled with family and small children
Liked: Amenities
This place is very quite and safe for us . We will revisit again next season.
Stayed 1 night in Jul 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 2, 2023
Dear Sajith,Thanks for taking time to give us feedback, would love to see you again.

8/10 Good

Timothy

Liked: Cleanliness
Dining room was under construction. Limited free breakfast (breakfast burritos were not very good). Our room had a bit of a noisy AC.
Stayed 2 nights in Jul 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 2, 2023
Dear Timothy,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Jul 2023
Response from Lovepreet Kaur FD Manager Best Western Pacific Inn on Aug 2, 2023
Dear Ann,Thanks for taking time to give us feedback, we value your feedback and hope to see you again.