Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bc canada

Posted May 18, 2015
The hotel is great and clean the only thing is there is a late night bar in the hotel close to the casino and there was large line ups of rowdy people bumping into us as we walked by and blocking the walkway from the casino to the elevators to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Convenient. Clean

Posted May 6, 2015
Pros: Clean. Modern room
Only there over night. Had excellent meal in restaurant
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kamloops BC

Excellent location, excellent dining.

Posted May 5, 2015
Pros: Lake view, location, dining, casino
Cons: see above
Location: Very central to Penticton downtown, close to wineries. Sat morning Farmers Market almost right out of the hotel! Lovely view
A bit disappointed in the price....as nice as the resort is our room was a bit dated. We did not have coffee for 3 the first day (paid for 3 guests)...only coffee for 2 The next day we had no coffee & no cups. Should have coffee for 3 ladies that paid that price...coffee is important!!! Loved the fact that we walked right to main street Penticton in minutes!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Great location! Only hotel that is on the water. Friendly staff! I would go back again after the great amenities the hotel has to offer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Hotel is nice and on the beach with perfect view

Posted Apr 28, 2015
Pros: View, location, food, social scene
Cons: Smell of the room wasn't great. Shower head is low so I'm ducking underneath to wash myself and was luke-warm water.
Location: location is ideal - loads of winerys around - within walking distance of town, bars and based on the beach and also within distance of bus stations
Hotel rooms are nice but ours smelled a bit musty - however the location, food and view are ideal and the bar is good for socializing but also a bit raw! Overall a nice place to stay in Penticton and provides you with everything you want.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kamloops, B.C.

Posted Apr 21, 2015
I grew up in Penticton and occasionally visit. I will always stay at this hotel with the lake view. Staff were very attentive and helpful with any request I had. Such a lovely spot . Walking Lakeshore Drive to the Sicamous is a must and to the Japanese garden also a nice walk from the hotel. Breakfast and late night snack at the Merganser Restaurant was very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Alberta

Beautiful View

Posted Mar 29, 2015
Pros: Rooms were spotless and beds very comfortable. Food at the restaurants is always top quality.
Cons: The indoor swimming pool hours should be extended to 10 pm. They close the pool at 8:00 pm, so we couldn't get in a swim after dinner and before bed.
Location: Downtown stores are within walking distance. Also several other restaurants and bars and there is a casino on the premises.
Had a lovely stay. Check in was quick and easy. Staff are very friendly and willing to help - they even ask to help you if you look lost or confused.
3 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Location

Posted Mar 20, 2015
The hotel has a beautiful location but the rooms and hallways definitely need to be renovated. The public areas have been maintained. The staff and service were excellent as well as the food!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Nice view of lake

Posted Mar 5, 2015
Pros: Clean, comfortable, great restaurants
Cons: Turned heat up to max but still cold in room. Lots of cold air coming in around sliding doors.
Location: Nice walking along lake and river. Good restaurants and neat shopping.
Lovely room, nice lake view. Staff very welcoming and friendly, efficient.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Napa

Nice combo

Posted Feb 22, 2015
2 restaurants, a casino, a pool, a beach and a bar. Nice view on breakfast and lake view rooms. Proximity to wineries. Good place to stay