Ratings based on 198 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Great location, right on the lake.

Posted Jul 15, 2014
Pros: Well located.
Cons: Service in the restaurants.
Location: We were attending the Penticton Grand Fondo cycling race. Which started right out side of the hotel's property. Wineries very close by.
The only thing that I feel was a problem was the service in the hotel's restaurants. Service was very, very slow.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and resort, but bring ear plugs

Posted Jul 14, 2014
Pros: Great location and amenities.
Cons: Air conditioner in the room has two settings, howling blasts of freezing air or off, leaving us spending the night alternately sweating and shivering.
Location: Dozens of wineries to visit nearby, and beach activities.
We enjoyed the resort itself, with its private beach and fairly nice restaurant. The location is excellent and the service was great. Unfortunately none of our party got a good night's sleep either of the nights we stayed there, primarily because of the room's noisy and uncomfortable air conditioning system.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta, Canada

Nice hotel! Great location for Canada Day!

Posted Jul 10, 2014
Pros: The location is excellent. The hotel staff was very helpful.
Cons: The hotel and furnishings could use an update. The hotel and rooms were clean.
Location: Restaurants are close, some within walking distance. Downtown is also within walking distance.
Location of hotel is great, close to restaurants and festivities that are happening in Penticton. We were there for Canada Day, July 1, great view from hotel of fireworks and they also had a band playing in the evening which was great. We were able to sit on our balcony and enjoy all of the entertainment. Hotel could use an update but was clean and the hotel staff was very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel in Penticton

Posted Jul 5, 2014
Hotel staff was Amazing! Room was spotless. Normally I don't sleep well at hotels, but I slept like a rock. Starbucks coffee in the rooms. Lots to see and do. Lakeside view worth the extra money. Lots of parking. Wifi signal was good. Didn't want to leave!
4 out of 5
Recommended
for Everyone
by Trisha from Langley, BC

Great location - comfortable hotel.

Posted Jun 24, 2014
Pros: Clean and comfortable. Lots of room to park. Bell Staff were fantastic. Restaurants were good. Well appointed rooms. Coffee maker was great.
Cons: Air conditioning was a little hit and miss but the staff dealt with it right away.
Location: Shops, restaurants, beach side walk - everything is within close proximity. Easy access to Naramata Wine area.
The Lakeside is conveniently located on Okanagan Lake right at the end of main street. Close to restaurants and shops. Great walking path along the water and beautiful views. Eat in the hotel - breakfast was fantastic at the Hooded Merganser except for the fact that we were turned away one morning as the hostess said there was a long wait - the restaurant was half empty and there was no one waiting in front of us. Strange that she didn't offer to have us wait. We walked down main street and found a wonderful café that was equally as good. There is a bar and casino in the hotel - convenient if you like that. Friendly staff.
4 out of 5
Recommended
for Everyone
by NK from edmonton

Picture perfect location

Posted Jun 9, 2014
We were in town for a wedding and the location of the hotel was perfect. Close to the convention centre for the reception and to the other hotels out friends were at. It was perfect to go for a morning walk on the beach, to get lunch by the water and a fire after dark in the sand. Only thing I didn't care for was the blankets on the bed but the bed was still comfortable I just like fluffy duvets. Will forsure stay again.
5 out of 5
Recommended
for Everyone
by Aaron from kamloops

Great!!

Posted Jun 9, 2014
Family of 4. Had a great stay. Quiet room. Great pool and fun time in Casino. Will be back
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel by the beach

Posted Jun 8, 2014
Friendly staff, clean rooms, overall satisfying place to stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to beach and shopping

Posted May 1, 2014
The staff are pleasant, there are many activities with in the hotel, the location to the beach and downtown shopping was great. The rooms are a bit small, beds and pillows were great, having more options for upgrading would have been nice. Overall it was a pretty convenient and comfortable stay.
4 out of 5
Recommended
for Everyone
by Aaron from Kamloops

Great Location

Posted Apr 30, 2014
With options in Penticton. This is probably your best choice. Clean but dated. Great views. Casino. Best service in lounge!!