Ratings based on 457 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kamloops, BC

Nice hotel downtown

Posted Sep 30, 2014
I had a great stay here. I loved the free parking and supplying breakfast is a bonus.
2 out of 5
by A verified traveler from Vancouver

Just a stopover

Posted Sep 30, 2014
Pros: Location was great, by the lake, the town.
Cons: Friendliness of the front staff, freshen up rooms, clean the cigarette butts, offer hot breakfast.
Location: Lake was a block away, coffee shops, shops and restaurants were within a few blocks.
People at the front desk were unenthusiastic and not very friendly. Rooms smelled old. Room was connected to other rooms by a communal patio where people could walk in front of your windows. Patio had ashtrays full of cigarette butts and not cleaned while we were there. No hot offerings for the free breakfast, a bowl of prunes though.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 29, 2014
A bit noisy at the street side till late night. Location is very convenient. Close to the waterfront and nice restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for visiting down town.

Posted Sep 28, 2014
My go to place when visiting Kelowna, always clean and friendly & helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cranbrook, BC

Nice hotel right downtown.

Posted Sep 25, 2014
Pros: They try to be very accommodating re parking with several options.
Cons: The hotel was just fine.
Location: Being right downtown we could walk to many restaurants and the lake and park as well as visit The Grande Hotel for cocktails.
We enjoyed our stay. The room was nicely appointed, clean and had everything we needed. The breakfast was appreciated. Even though we are 'gluten free' we did manage to find a few items we could eat. Thank you very much for a nice stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel in good location and good accessibility

Posted Sep 14, 2014
This hotel has much to offer.It now would benefit from a TLC refreshing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sun Peaks, BC

Good downtown hotel and close to waterfront

Posted Sep 14, 2014
Pros: I liked the location, the great staff and the reasonable price. Also, the rate included parking in a lot that was directly behind the hotel.
Cons: Since the property is located on a fairly busy street, during the night it was quite loud even though our glass patio doors were tightly shut.
Location: The hotel is on a fantastic downtown street with lots of cafes, pubs, shopping. And only minutes away is the gorgeous waterfront park area.
We loved the downtown location which was also close to the waterfront. The staff went out of their way to get us an early breakfast (before the posted time) since our race started very early. Even though its an older property, the room were very clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Noise

Posted Sep 12, 2014
Pros: location
Cons: not sure what staff can do about noise levels
Location: waterfront , access to tour operators
noisy location, it was 2 am in morning when outside activities ended
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast Australia

Nothing to complain about

Posted Sep 8, 2014
Pros: Everything
Location: In the middle of the action
Free parking and continental breakfast went down at treat!
3 out of 5
Recommended
for Everyone
by A verified traveler from Delta BC

Close to the lake shopping and restaurants

Posted Sep 4, 2014
Room not ready on time and even though we were on the 5th floor the noise from people partying outside kept us awake It was great to have a continental breakfast and parking was free!