Ratings based on 86 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Sep 4, 2013 on Hotels.com
Jan 16, 2013 by StaceyGM
Thank you for taking te time to rate our hotel after your recent stay. We really appreciate all feedback from our guests. We hope to see you again in the future!!!
for Overnight Stay Before Destinationby Marcia from Indianapolis, in
Convenient locationPosted Jul 30, 2013 on Hotels.com
The Fairfield in Okemos (Michigan) was a convenient place to stay on our way to Mackinac Island. The room was very comfortable and well maintained. Breakfast choices were satisfactory. Good value; in fact, we stayed there again on our way home.
Jan 5, 2013 by StaceyGM
Marcia, We are so glad to hear that your stay was enjoyable ! We appreicate you taking the time to write this review and we were happy to hear that you stayed with us on your return trip. Thank you again and we hope to see you in the future!
for Personal Eventby A verified traveler
A Great Place to StayPosted Jul 15, 2013 on Hotels.com
Our stay was fantastic! Very friendly staff, exceptionally clean rooms, great breakfast with a lot of variety, close to many places to eat and shop. We had a great experience and would recommend this hotel to anyone.
Jan 28, 2013 by StaceyGM
Dear Guest, We are so happy to know that you enjoyed your stay and all that our hotel has to offer. We appreciate you taking the time to write a review about your stay and we look forward to seeing you again in the future!
for Personal Eventby Jennifer from VA
Posted Jul 9, 2013 on Hotels.com
The staff was helpful & kind! The hotel rooms were very roomy and clean. Thank you for a great hotel experience!
Jan 28, 2013 by StaceyGM
Jennifer, Thank you for choosing the Fairfield Inn for your stay while in the area. We are delighted to hear that you had a great experience ! We appreciate all feedback from our guests and we hope that we will see you again in the future!
for Everyoneby Jennie from Iowa
Staff are fabulous!Posted Jun 24, 2013
Pros: The staff was amazing, the breakfast was good and the rooms were clean.
Cons: Offering people with kids a room on the first floor
Location: Campus events/activities, shopping, interstate access
Traveling along with a young child, the lack of an elevator made a room on the second floor less than idea. However, the staff was extremely helpful, friendly, and patient with us over the course of our stay. The location is fairly good for a hotel not on campus with easy interstate, campus and shopping access. Breakfast was good and fresh. Particularly for a college town, a good value for the hotel, but next time I'm requesting a room on the first floor
Jan 25, 2013 by Stacey
Jennie, We are so happy to hear you enjoyed your stay with us!! All guest feedback helps us to improve each and every day. We understand that the lack of elevator is frustrating and we appreciate you taking the time to write this review and let other travelers know of this. We look forward to seeing you and and your family again in the future!
for Everyoneby Andrea
Great hotel close to CampusPosted Jun 10, 2013
Pros: Loved how close to Campus the hotel was!
Cons: Housekeeping left food from previous guest in refrigerator, nothing bad, just should have been caught.
Location: We were attending a Cheer Competition at MSU, hotel was very close!
We were there for a Cheer competition, great hotel, staff was really nice! Clean rooms,comfortable rooms! Would definitely stay again!
Jan 25, 2013 by Stacey
Andrea, Thank you so much for taking the time to write about your experience with our hotel. Every guest feedback allows us to improve each day. We are so happy to hear you enjoyed the hotel, staff, and rooms and we look forward to seeing you again in the future!
for Overnight Stay Before Destinationby David from Ohio
Nice HotelPosted Jun 4, 2013 on Hotels.com
Nice hotel, great breakfast.
Jan 31, 2013 by StaceyGM
David, We appreciate you taking the time to rate our hotel and write a quick review. We really look forward to all feedback from our guests! We are glad you enjoyed our hot breakfast and the hotel. We hope to see you again in the future!
for Everyoneby A verified traveler
good hotel, little far from downtownPosted May 15, 2013
rooms were clean. hotel staff was friendly, close to I-96 and little far away from downtown lansing
Jan 16, 2013 by Stacey
Dear Guest, Thank you for taking the time to rate and review our hotel. We are glad to hear that you enjoyed your clean room and our friendly staff. We hope to see you again in the future!
Recommendedby JG from S.Lyon
One night stayPosted Mar 19, 2013 on Hotels.com
We had a wonderful girls weekend. Close to highway. Close to shopping malls. Beds very comfortable, rooms very clean. Good variety for breakfast. We understand that there are regulations in place for heating the Spa tub but could be about 3 degrees warmer. Would recommend to friends and family. We had a great stay.
Jan 1, 2013 by Stacey
JG, We are so happy to hear that you had a great stay and enjoyed the hotel and all that it has to offer. Thank you for taking the time to write a review and we hope to see you again in the future!
Jan 8, 2013 by Stacey
JG, We are so happy to hear that you had a great weekend at our hotel and enjoyed the rooms and amenities. I wanted to let you know that we are working on getting the hot tub a little warmer. Thank you again and we hope to see you in the future!
for Everyoneby Molly from Michigan, USA
Nice value for the moneyPosted Feb 23, 2013
Clean, quiet, outstanding staff. Complimentary morning buffet smelled good (scrambled eggs were being offered), though I did not have time to partake. Note that the hotel does not have an elevator, so you must walk your luggage up a flight of stairs if you're staying on the second floor. Good value ~ recommended.