Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.5 Hotel condition
They paid and stayed.
for Business Travelersby Virginia
Posted May 6, 2014 on Hotels.com
for Personal Eventby Vince from Austin, Texas
Naha fine destinationPosted May 2, 2014 on Hotels.com
One of the best in Naha Okinawa.
for Everyoneby german from singapore
Attentive staff and hospital stayPosted Apr 10, 2014
Pro - We extended additional two days to our original four days stay as we were very satisfied with the hotel. Staff was very attentive and helpful to readily provide thermometer and medicine upon finding out about my four year old running a fever. Valet parking was spontaneous, we were also able to borrow a baby stroller for free. Both Japanese and international breakfast were great. Quiet location and peaceful relaxing stay. Con - wish the hotel could have acceded to our request for a late checkout without having to pay a surcharge. That sort of mar our experience to an otherwise 5 star ratings of the hotel. Nevertheless, would not hesitate to book this hotel again. Suggested improvement - better signage or advance info to first time check in for car drivers to drive directly to the lobby area instead of going directly to the underground carpark area which unfortunately is very old and in urgent need to refurbish which gives a wrong first impression as it contradicts greatly with the front entrance reception. In addition, there was no lift access from underground car park to the lobby and we had to lug up our two luggages up a long flight of steps together with a four years old.
for Couplesby A verified traveler
Posted Jan 23, 2014 on Hotels.com