Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Virginia

This traveler left a rating score only Posted May 6, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Vince from Austin, Texas

Naha fine destination

Posted May 2, 2014 on Hotels.com
One of the best in Naha Okinawa.
4 out of 5
Recommended
for Everyone
by german from singapore

Attentive staff and hospital stay

Posted Apr 10, 2014
Pro - We extended additional two days to our original four days stay as we were very satisfied with the hotel. Staff was very attentive and helpful to readily provide thermometer and medicine upon finding out about my four year old running a fever. Valet parking was spontaneous, we were also able to borrow a baby stroller for free. Both Japanese and international breakfast were great. Quiet location and peaceful relaxing stay. Con - wish the hotel could have acceded to our request for a late checkout without having to pay a surcharge. That sort of mar our experience to an otherwise 5 star ratings of the hotel. Nevertheless, would not hesitate to book this hotel again. Suggested improvement - better signage or advance info to first time check in for car drivers to drive directly to the lobby area instead of going directly to the underground carpark area which unfortunately is very old and in urgent need to refurbish which gives a wrong first impression as it contradicts greatly with the front entrance reception. In addition, there was no lift access from underground car park to the lobby and we had to lug up our two luggages up a long flight of steps together with a four years old.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2014 on Hotels.com