Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted May 17, 2015
Pros: King rooms are very roomy. Hotel staff was friendly. Great breakfast in the morning.
Cons: Maybe a on duty maintenance man.
Location: Museums and shopping, restaurants. Close by.
Was pretty easy to travel from hotel to shopping and museums.
2 out of 5
by A verified traveler

Nowhere to eat nearby

Posted May 17, 2015
Nowhere to eat nearby so ate in hotel. Meal fairly poor - microwaved vegetables that were over-cooked. Ice machine on our floor not working so had to get elevator to floor above.
2 out of 5
by A verified travelerfrom Dallas, TX

Mothers Day Weekend Stay

Posted May 11, 2015
Online pictures are misleading -- this hotel really needs some serious repairs. The room smelled horribly. Stains on the curtains. Bed skirt very wrinkled. Men's toilet in lobby clogged. It was cheap but you get what you pay for.
3 out of 5
by A verified travelerfrom Oklahoma City

Hotel with no jacuzzi and rude staff

Posted Apr 27, 2015
arrived at 2:00, check in was at 3:00. Lady had attitude and told me no rooms were ran yet and doesn't know when any will be clean and made me leave and come back later. Hotel was pricy for no hot tub availability with the pool that was shut down. Bed was hard. Had a wedding party in the rooms across and by us, Who slammed doors and fought until 3:00 in the morning. breakfast wasn't available until 7:00 and I had to leave by 6:30 so I could not use that feature that was included in my hotel price. Overall I didn't like my experience, nor this hotel!
3 out of 5
by A verified travelerfrom Omaha

For the price it was okay

Posted Apr 23, 2015
The staff was nice and the breakfast was really good. The room was clean but the bathroom door had paint or stains on it. And needed to be refurbished, it was pretty gross. The walls were thin, I woke up quite a few time during the night because I could hear the guy next door to us coughing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
The hotel is very easy to find and only minutes away from the center of Oklahoma City. The staff was very polite and attentive. The room was comfortable and clean as was the bathroom area. The only negative part was the bed in the room. The bed was fine but the pillows are terrible! One had the feeling that one was sleeping on a bed with rocks for a pillow. I would recommend you bring your own pillow as the pillows provided will guarantee you will have little sleep and a wonderful headache in the morning. The breakfast buffet was very good and well provided, even though we arrived with only 30 minutes left before it closed. Nice stay for the price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Check - in kind of threw me off we arrived about 11ish and the lady at counter saw me and just kept doing whatever she was doing, I am tired after a long drive so I let her know I am checking in and then a man walks from bar and says something and they started arguing about how she had to help HIS guest b/c he was not there. VERY GLAD I DID NOT SEE THEM FOR THE REST OF OUR TRIP. The other front desk people were not memorable not nice not mean they were just doing their job. One lady was doing training, which good for Best Western but I did not feel like a guest or a customer. I am not a picky consumer but that was our first impression and it was not very good the only thing that saved them was the house keeping ladies thanked us for our stay and told us to have a good day and to come again. The place was decent but maybe the staff needs a refresher on quality service. Oh yeah bartender was nice very attentive pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel just minutes away from downtown

Posted Mar 16, 2015
Pros: Great location. Nice rooms. Staff was very accommodating.
Location was great, far enough away from downtown but close enough that it was not a long commute. Comfortable & spacious rooms. The staff was wonderful to work with our needs. Hot complimentary breakfast to start your day. Will definitely stay at this hotel again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tulsa

Nice and inexpensive.

Posted Mar 14, 2015
Pros: Beds were fantastic Clean
Cons: Work on customer service service other than just witg people attending the front desk.
Parking was good. Hotel staff at the front desk was very helpful and nice. Room was clean and super comfy bed. We slept like babies. Nice and quiet. However, the little Latina lady attending the continental breakfast area was rude. Forgot it was daylight savings and walking into the room at 8:59. It was actually 9:59 and the breakfast stops at 10. We didn't even make it though the door and the lady practically pushed us out asking what we were doing and saying they were closed...with a room full of people, mind you. I understand we were late, no biggie. Far better ways to address people though instead of treating them like a dumb dog and shooing them away. So, we went and ate at Kitchen 324.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oklahoma city, ok

Located near children's hospital and restaurants

Posted Mar 4, 2015
Welcomed immediately, offered help to our room. Room was very comfortable and clean. Breakfast was good.