Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Pros: Nice and roomy, beds were very comfortable
Cons: Large sign on road in front of hotel!
Location: Location good
Hotel stay and room very nice. Problem physical address and GPS address different. Very hard to find, we drove right past it ,saw the Holiday inn express right next to our hotel but never saw our hotel. The Express had a large sign, County Inn had nothing just large building setting back off the road. Please invest money in a sign so when your guests get there, they are in a good mood. Makes their memories for their stay a lot more pleasing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmond

First stay at Country Inn & Suites by Carlton

Posted Jul 12, 2014
Pros: Beautiful lobby; centrally localed to my needs depsite otherwise being maybe a little isolated.
Location: Fairly close to Quail Springs Mall and plenty of eating establishments (within 2 miles, definitely not within comfortable walking distance)
Pleasantly surprised; great check-in, nice breakfast, roomy room, really no issues to report.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expedia Problem!!

Posted Jul 10, 2014
My hope was that this hotel was near the airport. It wasn't. When I realized I was actually a 1/2 hour away, I tried to switch the reservation to the hotel within the same chain that was close to the airport (which is the hotel to which I originally drove). I was told I couldn't because it was booked through Expedia. I won't do that again. Expedia is supposed to make things more convenient. In this case it was a huge hassle. By the way, my room that I stayed in that was 30 minutes away from the airport was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Excellent Hotel!

Posted Jul 4, 2014
Pros: Very friendly staff and they allow pets.
Cons: Offer yogurt for breakfast.
Location: We only stayed the night so we didn't do anything in the area. Even though it was right by the turnpike, it was very quiet.
The hotel was located right by the turnpike and very easy to get back on the road the next morning. We really enjoyed our stay at this hotel. Everything was great from the check-in to the breakfast the next morning. The room was nice and big. We will be sure to stay here on our next trip!
5 out of 5
Recommended
for Everyone
by Ohio Travelers

Excellent stay

Posted Jun 19, 2014
Pros: Cleanliness, spacious room, and accepts dogs
Cons: Nothing
We really enjoyed this hotel. It was close to the highway and many restaurants. The hot breakfast was also a nice treat as I am gluten-free and many places only offer a continental breakfast. Excellent area to travel with dogs as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted May 28, 2014
We stayed for one night. The room was in good condition and clean. It seemed like the hotel was recently renovated/built. The staff was nice. I would recommend this hotel. We got a great price for a nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2014
Good experience for my first time on that hotel
4 out of 5
Recommended
for Everyone
by sherry from az

Very pleasant experiebce

Posted May 18, 2014
O my one big complaint and this is just not a problem at the CArlson chain. I have bad knees and hips plus short and overweight and the beds are do high that I end up sleeping in a chsir. Beds in Handicapped rooms should be LOW.
5 out of 5
Recommended
for Everyone
by Kristan from Tulsa, OK

Would stay again

Posted Apr 29, 2014
Pros: The proximity to restaurants, size of rooms, and indoor pool
Cons: Provide bananas at breakfast and the coffee could be hotter.
Location: Lots of restaurants and shopping. This is not in close proximity to zoo or Bricktown, but not difficult to drive to these places
We were very pleased with our recent stay. For our family of 5 with three small children, I was needing a place with an indoor pool, free breakfast, and sleeping accomodations for all of us in one room. This hotel was perfect. We had a room with two queen beds plus a fold-out sofa and everybody slept comfortably. The kids spent many hours in the indoor pool, and the complimentary breakfast was good. We are not picky about breakfast. As long as there's cold cereal, we are good to go. We would definitely stay again.
Comment from Hotel Management
Apr 30, 2014 by Richard Arnold, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Comment from Hotel Management
Apr 30, 2014 by Richard Arnold, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
2 out of 5
by Tim from PA

wouldn't say it was 3 star

Posted Mar 24, 2014
Pros: the waffles were great!
Cons: cleanliness of common areas in hotel.
for the price, I guess it was adequate. Common areas in hotel dirty, told the front desk about cleaning the stairs like 5 times and even offered to vacuum them myself (they refused to let me because of insurance?) and after 3 days there, they still were filthy, never cleaned them. No real water pressure for showers the entire stay and had no hot water for shower on the second day. I believe they fixed hot water problem by 10am that day. Beds were comfortable, didn't spend much time in the room.
Comment from Hotel Management
Mar 28, 2014 by Ashley, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience regarding the cleanliness and issue with the water pressure. Your comments are valued, and your suggestions will be used to consider improvements in the future.