Ratings based on 306 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel Accommodations!

Posted Jun 16, 2014
Pros: The hotel was convenient, new, and the accommodations were comfortable and clean! The staff was friendly and helpful.
Cons: I cannot think of any improvements and our stay at the Courtyard Marriott exceeded our expectations!
Location: The Courtyard Park and downtown are within walking distance!
We particularly enjoyed having the valet to drive us to a film premier at the OKC Arts Center and pick us up. We didn't anticipate using a valet but it was explained to us that we didn't have to drive and search for parking for a nearby event!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted May 12, 2014
Pros: The atmosphere and helpful staff.
Location: loved the close proximity to all the food and entertainment
Had a really nice stay and most of the staff was friendly and helpful except for a lady working the front desk that night. All in all I would go back and recommend!
2 out of 5
by michelle from Bartlesville, Ok

Over priced, under value

Posted Apr 30, 2014
My husband and I booked a room well in advance of the OKC marathon. When we arrived, we were assigned the handicapped room. The bathroom was not that functional for anything beyond a shower. The towels were beyond worn, actually had holes in them. At my house these would have been dog or car wash towels. The fitted sheet would not stay on the mattress, and we wrestled with ill going sheets our 2 night stay.
Comment from Hotel Management
May 1, 2014 by General Manager, Hotel Management
Thank you for offering feedback about your stay for the Oklahoma City Memorial Marathon weekend. Please accept our sincere apology for not meeting your - or our expecatations for service delivery. I hope that you will return to our city in the future and give us an opportunity to show you the best that we have to offer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2014
Very enjoyable stay. Rooms were great and staff very friendly and helpful. Location was best of all. Very convenient to downtown, bricktown, and many many restaurants and shops. Will definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Brick Town Noise

Posted Apr 15, 2014
Pros: Good location
Cons: Patio door/window needs better sound insulation.
Location: In the midst of Brick Town, and easy I-40 access
TOO MUCH STREET NOISE & FREIGHT TRAIN NOISE. Close to restaurants and entertainment. Decent in hotel restaurant. Did not have adjacent room noise. Good color schemes. Nice size bathroom.
Comment from Hotel Management
Apr 23, 2014 by General Manager, Hotel Management
Thank you for offering comments about your stay at the Courtyard by Marriott OKC Downtown. We are located in the center of the action adjacent to the Chesapeake Arena and Bricktown. Your comments about noise will be reviewed in order to ensure that best possible stay for our guests. Thank you again!
3 out of 5
by A verified traveler

room ready at 6 pm

Posted Mar 24, 2014
We arrive at 12 noon and the room was ready at 6 pm
Comment from Hotel Management
Mar 27, 2014 by General Manager, Hotel Management
Thank you for staying with us at the Courtyard by Marriott Oklahoma City. I understand how your stay was negatively impacted by a late check in. We make every effort to honor check in time of 3 PM and sincerely apologize for not meeting this commitment to you as our guest. Please accept my sincere apology.
3 out of 5
by jim from wichita ks

Nice hotel with bad service

Posted Mar 20, 2014
Great location in the heart of bricktown. Unfortunately the staff seems unprepared for a busy night. Room was not ready till an hour after check in, on site restaurant took an hour and a half for carry out, coffee empty in morning and no hot water. Hotel has good potential with some help!
Comment from Hotel Management
Mar 22, 2014 by General Manager, Hotel Management
Thank you for staying with us at the Courtyard by Marriott Oklahoma City Downtown. We certainly value feedback that can help us improve our services. We strive to provide our guests with excellent accommodations and services. Please accept our apology for not meeting your expectations. I hope that when you are back in Oklahoma City you will try us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, but a little too pricy...

Posted Mar 17, 2014
Great hotel! Staff was pleasant and anxious to help! Only draw back is your paying so much more for location (bricktown) but not to get a better room....other than price, I was very satisfied.
4 out of 5
Recommended
for Everyone
by Kelly from Dewey, Ok

Nice hotel and close to all the fun

Posted Mar 5, 2014
Great time ... except the restaurant wasn't the best ... had to wait 50 minutes to get our food and who serves salsa with their shrimp cocktail? Yuck! Weather could have played a factor in it all ...
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the room!

Posted Feb 22, 2014
Went to see Thunder and The Heat game. Over all a great place to stay and very very shortly distance after the game was awesome!