Ratings based on 61 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
Recommendedby Mare from Texas
No tv again???Posted May 8, 2014 on Hotels.com
This hotel is always my go to hotel when I travel to OKC. We've probably stayed here 10-15 times in the last year. But, this is the 3rd time in a row that our tv in our room doesn't work. The first 2 times, my husband was able to connect the chords properly for it to work. The 3rd time, we just didn't have a tv. Very annoying considering I am a very big tv person. We couldn't call anyone up there since we were in our pajamas and it was just a huge inconvenience. I might think twice before staying here again.
for Personal Eventby George from Houston
Never had a room with an elevator in itPosted May 6, 2014 on Hotels.com
Property was nice. Was surprised to be charged for breakfast after we had finished. This extra cost took the value out of the stay. Was placed in a room designed around the elevator. Noise was on and off all night. When I talked to the front desk about both issues, there was little interest in even acknowledging my concerns. Will have to think twice about staying here again.
for Everyoneby Tom from Oklahoma
Wanted a nice place for one nightPosted Apr 19, 2014
Got there late and breakfast was very good. Access from tole road could be better
Posted Apr 4, 2014 on Hotels.com
for Business Travelersby A verified traveler from new mexico
Ok gamePosted Mar 31, 2014 on Hotels.com
Room was good. They're put us next to the elevator which was a little annoying. Some items in the room were a little outdated but clean.
for Couplesby Mare from Tx
Noisy first floorPosted Mar 24, 2014 on Hotels.com
This is my usual go-to place to stay at when traveling to OKC. I love this hotel and the beds are super comfortable. I love that it is right across the street from the mall and around many restaurants. The issue I had this time, was that we were put on the first floor at the very end of the hall. You could hear the people above you. You could even hear them talking in the bathroom. Plus you could hear the doors around you opening and closing and the door going outside as well. It was very frustrating. Someone was mad at 3:00 am and we got to listen to the argument and slamming of doors. It was very frustrating. Will we stay here again? Of course, this time requesting a higher level and away from the end of the hall.
by Kristy from Oklahoma City, OK
Terrible customer servePosted Mar 24, 2014
When we got there this weekend I Waited for 15 minutes for a worker to get back from his break to check us in and then to find out after we Check in the pool was closed due to maintenence I will never stay there ever. Three times I dealt with them and their staff was terrible I will never go back ever
for Couplesby Jk
Posted Mar 21, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Mar 19, 2014 on Hotels.com
Recommendedby Mandy from Oklahoma
Wonderful ServicePosted Mar 10, 2014 on Hotels.com
Took my daughters here and had a very pleasant experience. Pool was nice. Whirlpool was great. Breakfast was very good. My only complaint and it's minor, is the pillows were not comfortable. Like I said, very minor complaint.