Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
79% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus Ohio

Exceptional staff and rooms

Posted Aug 17, 2014
Pros: Everything
Cons: I'd lke to see the pool opened a bit later as we were gone most of the day and wanted to swim when we got back but it was always too late.
Location: Great location near major highways but no highway noise. Numerous places to eat and close to most places.
I had originally booked for 2 nights but ended up extending my stay an additional 2 nights. I can't say enough about Tommy and the rest of the staff. They were always so friendly and accommodating. The pool is lovely and most importantly the room was clean and very comfortable. I will stay here the next time I am in this area,
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice Hotel

Posted Aug 15, 2014
Pros: Hotel was clean
Cons: Consistency.
Location: Good location, close to restaurants.
Nice stay but blow dryer didn't work and only had decaf coffee in my room.
4 out of 5
Recommended
for Everyone
by A verified traveler from KCMO

Nice location

Posted Aug 11, 2014
This meet our needs. Penn Square mall was just enough distance away & a quik trip to Brickstone made our brief stay enjoyable.
1 out of 5
by A verified traveler

Horrible

Posted Aug 8, 2014
To describe it as dump would be kind. The hotel is in complete disrepair and not up to the usual standard for a Crowne plaza, I have frankly been in super 8's or Comfort Inns that are better.
2 out of 5
by A verified traveler from Vilonia, Arkansas

Posted Aug 4, 2014
Bathroom toilet would work half of the time and it was hoooot!! Couldn't get our thermostat to work. It was like they were controlling it reguardless of you have a thermostat or not.
2 out of 5
by A verified traveler

It was ok

Posted Jul 7, 2014
The hotel was ok. Pool looked a tad nasty. Room was not was I paid for and hotel wouldn't fix the problem they said I'd have to go through Expedia . Overall a ok place
3 out of 5
by BMont from Elk City, OK

Clean Hotel

Posted May 26, 2014
Pros: Spacious Room
Cons: The bathroom needs improving. Water was not draining very well in tub creating a pull of water in the shower and toilet was not flushing very well.
Location: This Hotel is located near the Penn Square Mall, and many restaurants.
When we got to the hotel the concierge was very nice and friendly. The room we stay in was clean and spacious. The only cons is the shower is too small the selling's are lower in the bathroom so, it feels like you are in a tiny box. Plus the water in the tub & toilet were not draining very well. This is an older hotel so I guess their pluming is not that great. overall it was an average experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

the beds were comfortable

Posted Apr 12, 2014
Pros: Style
Cons: We were in town for a funeral and would ;have liked a bereavement discount, even though we booked through Expedia.
Enjoyed our stay and the beds were comfortable. Breakfast buffet was not quite warm enough and the biscuits were like rocks.
3 out of 5
Recommended
for Everyone
by Brian from Tulsa, OK

A good hotel for a weekend in OKC.

Posted Apr 5, 2014
Pros: The best part of staying here was it is close to a lot of restaurants and the highway.
Cons: We had an issue with the heat/air. Even after dropping the AC down the temp kept rising. Once we informed the front desk they fixed it quickly.
This was a very clean hotel. The staff was friendly and helpful. It has obviously been there for a while, but they did a good job of updating the lobby area.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice Hotel, but....

Posted Mar 31, 2014 on Hotels.com
The hotel was great - clean rooms, nice staff, good rates - except for one thing: the beds. These were some of the most uncomfortable beds I have ever slept on. I am normally not picky, but these beds were like sleeping on the ground.