Ratings based on 199 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Vancouver
Great hotel and staffPosted May 18, 2015
Great hotel .. easy to find .. helpful staff .. and BJ's Brewhouse Restaurant within easy walking distance!
for Everyoneby A verified travelerfrom Tulsa
Convenient to the event that brought us to Norman.Posted Feb 27, 2015
Pros: Quiet, clean, convenient to shopping.
Cons: Access and parking arrangement is rather strange.
Location: Good location.
Everything was fine. Just a weird entrance and parking arrangement.
for Familiesby Lea
Posted Feb 23, 2015 on Hotels.com
for Everyoneby A verified traveler
Nice, comfortable and pleasantPosted Feb 15, 2015
Great experience. Felt safe and comfortable. Staff was pleasant and helpful. Breakfast was filling and tasty. Definitely would stay there again.
for Business Travelersby Byronfrom Houston
nice stayPosted Feb 13, 2015 on Hotels.com
for Business Travelersby Mike
Posted Feb 12, 2015 on Hotels.com
for Business Travelersby Kellyfrom Dallas
Absolutely worst hotel roomPosted Feb 6, 2015 on Hotels.com
Possibly the worst hotel room ever. Floor squeaks when you walk. Floor above me so I heard noise every time anyone moved. I recorded it on my phone in disbelief. Worse part is I checked in at 3:00 and asked for the top floor. The associate was trying to unblock my room but then the female manager intervened and said third party room cannot be changed. She then said her suites on the top floor were sold out. At 3:00? I asked if it was at least away from the elevator and she replied her suites are by the elevator but she does not receive any complaints. I paid extra for a suite, not a standard queen, not a standard king, but a suite. Squeak squeak squeak all night and morning. I could not get out of there fast enough. Also, while I was checking in, 2 non-third party guests were placed on the top floor. I was not asked if I was a Marriott rewards member, which I am. And the other reward guest was handed a water bottle/reward package. Sub-standard human being, I was! I will never stay at this chain again and cannot believe they are part of Marriott. Don't be fooled as I was by the pictures! Cheap
Comment from Hotel Management
Apr 18, 2015 by Manager, Hotel Management
Dear Kelly, Thank you for reviewing the Fairfield Inn & Suites Norman. I'm very sorry to hear about the negative experience you had at our hotel. I have shared your comments with my staff to ensure this was an isolated incident. I hope that if you are ever back in the area, we can have another chance to host you. Sincerely, Julie B. General Manager
for Personal Eventby A verified traveler
Great hotelPosted Jan 26, 2015 on Hotels.com
Staff were very kind and helpful, would definitely stay here again
for Familiesby A verified traveler
Great hotel and location!Posted Jan 25, 2015 on Hotels.com
great hotel. Friendly staff. Yummy breakfast. The only compliant I had was that the blackout curtain didn't cover the entire window, so some light from the parking lot kept our room pretty bright. Not a big deal, but could have been resolved had the curtain been designed correctly.
for Getaway With Friendsby Jefffrom Arkansas
Casino rendevous in OKCPosted Jan 22, 2015 on Hotels.com
Fairly new and clean hotel. Staff was very pleasant and customer oriented. Close to casino, restaurants, shopping, OU, etc. No complaints, would stay again.