Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by picky one from Cali

Good locale, big rooms, nicely appointed

Posted Apr 1, 2014
Staff was pleasant, room was clean (except I saw mold under the shower built-in soap dish that could only be seen when taking a bath not a shower), bed was comfy, tv was nice and on a swivel to view from couch or bed, coffee maker had multiple days of coffee and condiments, and was very close/walking distance to restaurants. It was low priced and a good stay, also felt very safe in the area. Would stay again for sure.
Comment from
Jan 5, 2014
Thank you so much for your thorough review of our hotel. We appreciate that you noticed our pleasant staff and comfortable guest rooms. Please accept our apologies that you experienced an issue with the cleanliness of the soap dish in the shower. I have spoken with our Housekeeping Manager to ensure that this does not happen in the future. We're looking forward to having you as our guest again soon! Warm Regards, Erin Alamillo Assistant General Manager
5 out of 5
Recommended
for Business Travelers
by Cindi from MI

Home away from home

Posted Apr 1, 2014
Pros: Everything! Staff was accomodating with a late checkout when I had a early evening flight.
Cons: For my stay, I needed nothing else.
Location: Conveniently located to a large selection of restaurants, expressway and easy in and out to the airport.
A very pleasant stay while on a business trip. Rooms are very adequate for working as well as sleeping. Breakfast was very much to my liking - light and fresh. The 24 hour menu is an excellent selection of light items when having a meal wasn't in the days plan . I tried two different soups and salads and they were freshly prepared with top ingredients in a blink of an eye! Staff was pleasant and helpful. Rooms new and clean with comfy beds..
Comment from
Jan 5, 2014
Thank you for staying at our newly renovated hotel and for the great review you provided! I am pleased to hear that you enjoyed our spacious rooms and freshly prepared complimentary breakfast during your stay with us. We are always striving to be the preferred brand among our guests and we certainly appreciate your business. We look forward to having you as our guest again soon! Sincerely, Erin Alamillo Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy hotel.

Posted Mar 4, 2014
Cons: I honestly can't think of an improvement. It's a very well-designed and well-maintained hotel.
Loved the two beds and couch arrangement so we could watch the big TV from either bed or couch. Spacious, comfortable room was very nicely decorated. The free breakfast was great, with lots of choices. Classy, cozy little bar right there next to the kitchen. Manager was up early shoveling snow off the sidewalk. Great staff, great hotel.
Comment from
Jan 5, 2014
We are pleased that you enjoyed your stay at Hyatt Place! Thank you for taking time to tell us about your experience. I agree that the arrangement of our rooms is perfect for both business and leisure travelers. We appreciate that you noticed our staff sincerely cares about our guests and hope to see you again in your travels to Oklahoma City! Sincerely, Erin Alamillo Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

New remodeled rooms

Posted Feb 19, 2014
We stayed at this hotel over a swim meet weekend. They gave us a new remodeled room, which was very clean and comfortable.
Comment from
Jan 5, 2014
Thank you for staying at our beautiful hotel and for the great review you provided. I am very pleased to hear that you enjoyed our newly remodeled rooms. We are always striving to be the preferred brand among our guests and it seems that you enojyed your stay with us. We look forward to having you as our guest again soon! Warm Regards, Erin Alamillo Assistant General Manager
5 out of 5
Recommended
for Everyone
by kyoung from ca

Generally satisfied.

Posted Feb 8, 2014
Breakfast is good and kindness of the staff was good. Very good clean condition.
Comment from
Jan 5, 2014
Thank you for your kind review of our hotel. We are very pleased to see that you enjoyed our complimentary breakfast and the cleanliness of the hotel. We hope to see you another time soon and thank you again for taking the time to leave a positive review on Expedia to let others know about your experience here! Warm Regards, Erin Alamillo Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from tx

Nice stay

Posted Feb 3, 2014
Easy check in and out. Nice breakfast and comfortable room
Comment from
Jan 4, 2014
Thank you very much for taking the time to leave a review of our hotel on Expedia to let others know about how easy our check in and check out experience was. We truly strive to offer the highest quality of service and accommodations and are thrilled to see that we succeeded in that goal with your stay. We are so pleased to see that you were able to enjoy the comfort of our guest rooms and the variety our complimentary breakfast offers. We hope to see you again soon! Sincerely, Erin Alamillo Assistant General Manager
5 out of 5
Recommended
for Everyone
by c from Dallas TX

First class facility and amenities

Posted Jan 20, 2014
Pros: Everything, especially breakfast. Best OJ I've had in a long time
Cons: The hot food, though wonderfully presented was cold by the time I got it to the table.
Location: Some of the best, though not the most expensive, OKC restaurants are within walking distance. It was close to the fairgrounds where we were going.
Their gourmet, free continental breakfast was way above the many other similar hotels we have stayed at. Real heavy-weight silverware and real dishes. The presentation of the food was beautifully done. The eggs were fresh cooked and not bland. The OJ was some of the bet I've ever had. Big flat screen tv. Great bed, pillows, and room comforts. Long enough bathroom vanity for two people to use at the same time. Large room with sitting area and kitchen bar with sink. Frig, but no microwave. Parking very convenient. Loads of really good restaurants within walking distance.
Comment from
Jan 4, 2014
We are pleased that you enjoyed your stay at Hyatt Place! Thank you for taking time to tell us about your experience. I agree that our breakfast is fabulous and our Hyatt Grand beds are very comfortable. We truly appreciate the positive comments you've shared with us and hope to see you again in your travels to Oklahoma City! Warm Regards, Erin Alamillo Assistant General Manager
5 out of 5
Recommended
for Everyone
by Ron from AZ

Nice place. Great choice.

Posted Jan 20, 2014
Cons: Answer the phone!!!
However, I wish they will answer the phone when calling downstairs.
Comment from
Jan 4, 2014
Thank you for choosing to stay with us during your trip to Oklahoma City. We appreciate the nice comments about our hotel. However, I am disappointed to learn that you experienced an issue with our team answering the phone promptly. I can assure you that this has been addressed with our management team. We are always looking for opportunities to improve. We hope to see you during your travels to Oklahoma City again soon! Sincerely, Erin Alamillo Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 20, 2014
5 out of 5
Recommended
by Michelle from Dallas, TX

Great Hotel

Posted Jan 15, 2014 on Hotels.com
Clean, friendly staff, will come back again